Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time I had used Vets Now and would definitely use them again if needed. All the staff were extremely sympathetic and very helpful from the lady who took my call to the vet. Thank you”

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Posted 6 years ago

“Vets now give such a great service. I have used them several times for out of hours when my dogs have taken unwell. They are very informative and kept me updated on progress.”

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Posted 6 years ago

“Very proffesional, friendly service throughout. Vet was calm and caring and the receptionist very helpful with how to claim on our insurance.”

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Posted 6 years ago

“The staff were very friendly and helpful, I felt reassured that my pets were in very capable hands.”

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Posted 6 years ago

“Professional and friendly service from all staff. Treated my dog, Bobby straightawayand we were offered tea and coffee while waiting. Its good to know they're there for out of hours emergencies”

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Posted 6 years ago

“Very good but expensive”

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Posted 6 years ago

“Very friendly and helpful. I was very happy to receive regular updates from the nurse while my rabbit had to stay in for a couple of days.”

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Posted 6 years ago

“Very responsive, sincere and considered in their approach for options”

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Posted 6 years ago

“Vet kind and caring in a very sad situation”

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Posted 7 years ago

“Very happy with the service that we received. Freddie was treated very quickly and all staff were very pleasant and helpful.”

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Posted 7 years ago

“Sadly our beloved cat passed away during the night, but the expertise, care and treatment that was given was good. Very reassuring to know of such places out of hours.”

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Posted 7 years ago

“Very good service,thank you.”

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Posted 7 years ago

“The standard of humility and kindness we received was simply beautiful the staff at the Colwyn Bay branch are angels and even gave us hugs offered us water and to come in and sit down for a while after all the upset and passing of our fur baby”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“All staff were very professional and showed a genuine empathy and understanding for what was an extremely painful process to go through. These attributes eased the pain a little having lost our beloved wee westie dog named paddy.”

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Posted 7 years ago

“Caring and thorough”

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Posted 7 years ago

“Really efficient and caring.looked after our cocker brilliant could not have hoped for more.1 injection and the inflammation in her mouth from wasp sting went down almost immediately. Thank you so much.”

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Posted 7 years ago

“Vet was very thorough. Explained everything clearly. Answered all questions in a way we could understand. Really put us at ease during a stressful event. Great service!”

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Posted 7 years ago

“Great emergency service. They gave a very fair assessment of my cat.”

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Posted 7 years ago

“Great service, professional staff. Really felt our dogs were looked after.”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews