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Vets Now Reviews

4.3 Rating 2,805 Reviews
81 %
of reviewers recommend Vets Now
4.3
Based on 2,805 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Vets Now Reviews

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Sympathetic
Helpful Report
Posted 7 years ago
A friendly and efficient staff, who helped reassure a worried pet owner when her fur baby was unwell
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Posted 7 years ago
The staff were al extremely friendly and professional and really helped in a very stressful situation
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Posted 7 years ago
Very caring and efficient.
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Posted 7 years ago
Done everything that they could and were very nice and caring
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Posted 7 years ago
Quickly seen
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Posted 7 years ago
I am happy that a got my cat snowy checked and sorted now she good now no more being sick she keeping her food down since she had that jag. And the vet was good help with my kitten snowy.
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Posted 7 years ago
Eased our worries at a very stressful time. Provided regular updates. Thank you for everything you did for Simba. He is making a good recovery.
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Posted 7 years ago
They reasured me on medication measurement on siringe
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Posted 7 years ago
Professional friendly service, from the 1st phonecall to receptionist to the veterinary staff.
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Posted 7 years ago
Very happy
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Posted 7 years ago
Very friendly and easy to talk to
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Posted 7 years ago
Very good if rather expensive care and immediate service.
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Posted 7 years ago
Have the highest regard for Jacques Penderis who gave a professional knowledgeable consultation keeping us informed on best options and giving sound advice. Reception members of staff were very helpful and friendly.
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Posted 7 years ago
Caring professional very good with a stressed dog. Thorough and kind
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Posted 7 years ago
This was a very difficult time for myself and my family as our dog had to be put down. However the staff from the receptionist to the vet who dealt with our dog and explained everything were very considerate and informative which made a difficult time that little bit easier.
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Posted 7 years ago
Very good service. All the staff were particularly helpful and caring of our cat and the situation from the moment we made the phone call to all of our communication over the phone and in the vets. Michelle the vet at the Hemel Hempstead branch and her team were fantastic and we were very grateful for all they did.
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Posted 7 years ago
Great staff very caring, a bit expensive but good.
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Posted 7 years ago
Vet Michelle and her colleagues were absoultley amazing. We wasn't sure if Desmond would make it home from the moment he arrived they were so professional and importantly gave our dog the tlc he required. They have gone above and beyond their duties. She even came in on her off duty to see us and Desmond before he left the service was outstanding.
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Posted 7 years ago
They were brilliant with our little Schnauzer Archie , we needed emergency vet care as our dog was very very sick , and they took Archie in even though the paperwork had not arrived from our vets immediately , they took him in for 36 hours and gave him pain relief and much needed fluids , and we collected him very early hours next day and they welcomed us and had everything ready for us to take Archie go our vets , they were very professionsl and caring and compassionate and made a big fuss of Archie ! Thankyou go. lol the vets and nurses for all your help st our hour of need with our beloved dog xxxxxx
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Posted 7 years ago
Vets Now is rated 4.3 based on 2,805 reviews