Vets Now Reviews

Name: Vets Now
Address: Penguin House, Castle Riggs, Dunfermline, Fife
Rating: 4.26

4.3 Rating 2,805 Reviews

81 %

of reviewers recommend Vets Now

Company Reviews

Metrics

Info

4.3

Based on 2,805 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Vets Now:

As the UKs leading pet emergency service we respond to almost half a million emergencies each year. Working in partnership with your vet, we’re your pet emergency service.

Phone:

01383 223902

Location:

Penguin House, Castle Riggs, Dunfermline
Fife
KY11 8SG

Vets Now 5 star review on 13th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were able to go to Vets Now immediately when we needed care for our dog on a Sunday eve. They were very kind and caring and we even got a cup of tea! I feel we had very good advice and the correct help and medication which got us through a night we were dreading due to pain. Many thanks Vets Now.... great Job”

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Posted 7 years ago

“The vet and her staff were kind to both myself and my very poorly cat. Everything was explained by the vet who was extremely affectionate to our stressed cat.”

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Posted 7 years ago

“It was reassuring to be able to visit a vet in an emergency and the vet we saw was lovely and knowledgable”

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Posted 7 years ago

“Absolutely wonderful. So friendly and helpful. Really impressed with how kind they were to both me and my dog. They explained everything to me and kept me very calm when I was panicked about my dog being so unwell. They also contacted my regular vets straight away so it was so easy for me to carry on my dog's treatment. Thank you for all your help.”

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Posted 7 years ago

“Very happy x”

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Posted 7 years ago

“Short notice appointment on a Sunday, great friendly service. Very competitive price.”

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Posted 7 years ago

“I was treated in a very sympathetic and compassionate manner. Very helpful and efficient.”

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Posted 7 years ago

“The Vet carefully considered the best way to treat my dog n I felt she would do all she could for her.”

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Posted 7 years ago

“They were very kind and caring at such a sad time the female vet was so nice and caring many thanks”

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Posted 7 years ago

“We had to make the decision of putting our lovely Tizer to sleep. All the staff was wonderful and their kindness and empathy helped with the sadness of our day... Thank you.”

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Posted 7 years ago

“They were very caring, kind and understanding when we had to have our cat put to sleep.”

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Posted 7 years ago

“Very compassionate and understanding at a very traumatic time. Very expensive but I guess that’s due to the nature of OOH service!”

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Posted 7 years ago

“Very friendly and helpful staff”

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Posted 7 years ago

“All the vets I have seen when i have had to visit have been very professional, informative and thorough. Only criticism I have is that I had to provide my Vets direct number which I was assured by my Vets that VetsNow had on file to get my cats medical records in an emergency”

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Posted 7 years ago

“They were excellent and really looked after my dog Tia, they explained what was up with her and put my mind at ease”

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Posted 7 years ago

“Great communication Compassionate Thorough Great care”

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Posted 7 years ago

“I brought my dog George over on Friday evening following a sudden onset of what I thought was a stroke , the receptionist , a young lady with a bleached top knot and hopped ear lobes was very nice and caring , the vet however took one look at him and immediately offered to ‘ put him to slerp’ an offer she made 3 times in a 5 minute consultation , she also Dali he would get better in a week to 10 days , the following day he was much worse so we returned , this time it was p d s a vets and they were amazing , Emma the nurse , dan the vet and the subsequent vet and nurse were out of this world , they told me a completely different story , and although dan knew it was time he never actually said the dreaded words , they were amazing , even waiting for the best part of an hour waiting for my daughter to get there and day her good byes . She held him to the last and everyone on Saturday evening were amazing and I thank them so much for the kind way they treat us and more especially our beloved George”

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Posted 7 years ago

“Vets now were amazing with our dog Douggie when he had been poisoned at the park, he got to see a vet straight away and they kept him in overnight to look after him. All the staff were lovely and informative and they put our minds at ease that he was being looked after. Thank you so much for looking after our pooch!”

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Posted 7 years ago

“very sensitive at such a difficult time and showed real concern and love for our baby Lloyd xxx”

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Posted 7 years ago

“very sensitive at such a difficult time and showed real love and concern for our baby lloyd”

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Posted 7 years ago

Vets Now is rated 4.3 based on 2,805 reviews