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Vehicle Contracts Ltd Reviews

4.9 Rating 695 Reviews

98 %

of reviewers recommend Vehicle Contracts Ltd

Company Reviews

4.9

Based on 695 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vehicle Contracts Ltd:

Established in 1999 Vehicle Contracts continues to deliver unbeatable Car Leasing deals to Business and Personal drivers. Choose from Contract Hire and Personal Contract Hire, using our site you will be able to search for the car of your choice and obtain the Vehicle Leasing terms available. Why not look at "Deal of the Day" for one off deals, or the "Specials Garage" for a broader choice of vehicles. Vehicle Contracts works with a panel of lenders to obtain our rental prices.

Visit Website

Phone:

01675466433

Email:

r.harris@vehiclecontracts.co.uk

Location:

School House, St Philips Court,,
Coleshill,
Birmingham
Warwickshire
B46 3AD

Vehicle Contracts Ltd 5 star review on 5th February 2024

Vehicle Contracts Ltd 5 star review on 16th May 2023

Vehicle Contracts Ltd 5 star review on 19th May 2022

Pauline McShane

Vehicle Contracts Ltd 5 star review on 5th April 2022

Vehicle Contracts Ltd 5 star review on 5th April 2022

Vehicle Contracts Ltd 5 star review on 16th November 2021

Sharon Wolstoncroft

Vehicle Contracts Ltd 5 star review on 24th January 2020

The Institution Of Occupational Safety And Health

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nick was very helpful throughout the process and love my new car!”

Posted 4 months ago

Thank you for leaving us a 4 star review Amanda. We hope you enjoy your new car! Kindest Regards Vehicle Contracts Customer Service Team

Posted 3 months ago

“Continue to be helpful and willing to go the extra mile. Some challenges along the way were addressed well. Always a pleasure to deal with Martin and the team.”

Posted 10 months ago

Hi Dawn Thank you so much for your review. It means a lot to us at Vehicle Contracts that our customers keep coming back to us for their next new car lease. Happy motoring and enjoy your new VW Polo! Vehicle Contracts Customer Service Team

Posted 10 months ago

“Overall please with Vehicle Contracts, I was misinformed on the lead times for the car, once we had correct information and car was ready to be dispatched everything moved along nicely.”

Posted 11 months ago

Hi Leanne, Thank you so much for your review. It means a lot to us at Vehicle Contracts Happy motoring and enjoy your new Audi A3! Vehicle Contracts Customer Service Team

Posted 11 months ago

“The delivery of the new car was dealt with by Tesla who only communicated via text message. A delivery date of the 8th December was initially proposed, but I was not able to take delivery on this day and requested an alternative date. I receive a text back stating the car had now been allocated to someone else and I would not receive a car until January. Following several text messages I was eventually allocated another car for the 23rd December. Happy with the new car but the process to arrange this was less than satisfactory.”

Posted 1 year ago

“Always very efficient & helpful”

Posted 1 year ago

“Overall service was very good could have been updated on delivery dates more without me having to chase up”

Posted 2 years ago

“No complaints, everything went well with my new vehicle, from the delivery to the car spec, excellent service.”

Posted 2 years ago

“All good, delivery was bit later than advised but beyond control. More communication would have helped.”

Posted 2 years ago

“Consistent, and always looking to support to meet requirements, needs and preferences. Martin, Rhian it’s always a pleasure. Thank you.”

Posted 2 years ago

“Excellent in advising me on a car giving me a price no one could match. Easy to complete the required paper work. Thank you Andy. Just a suggestion would be to provide regular updates on the progress of your car. Over all excellent work. Thank you all.”

Posted 3 years ago

“Very pleased with my vehicle but customer handling could be a bit better - often quite unresponsive to emails...”

Posted 3 years ago

“Professional service with the added advantage of gaining the best deal around quickly sorted with minimum fuss Thank you Be back”

Posted 3 years ago

“Getting a lease quote was straight forward as was agreeing the lease terms and payment. What was frustrating was the lead time to receive the car (3 weeks) on the basis of that is how long it will take to service the car. To then find the car did not have a full service as the rear brake pads needed to be replaced (as communicated by the onboard computer).”

Posted 3 years ago

“Found me a great deal. But had to proactively contact to source it rather than other way around.”

Posted 3 years ago

“The service from Vehicle Contracts has been good. Very courteous and was kept well informed regarding delivery, etc. Yes, I would recommend.”

Posted 4 years ago

“Always a pleasure to deal with Martin”

Posted 4 years ago

“Efficient service”

Posted 4 years ago

“Professional and considerate, always treated respectfully, however car on delivery had done over 200 miles? and required valeting.”

Posted 4 years ago

“Very pleased with the service I have received”

Posted 4 years ago

“Professional, responsive and polite. Good service.”

Posted 5 years ago

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Vehicle Contracts Ltd is rated 4.9 based on 695 reviews