Vehicle Contracts Ltd Reviews

Name: Vehicle Contracts Ltd
Address: School House, St Philips Court,, Coleshill, Birmingham, Warwickshire
Rating: 4.85

4.9 Rating 695 Reviews

98 %

of reviewers recommend Vehicle Contracts Ltd

Company Reviews

Metrics

Info

4.9

Based on 695 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vehicle Contracts Ltd:

Established in 1999 Vehicle Contracts continues to deliver unbeatable Car Leasing deals to Business and Personal drivers. Choose from Contract Hire and Personal Contract Hire, using our site you will be able to search for the car of your choice and obtain the Vehicle Leasing terms available. Why not look at "Deal of the Day" for one off deals, or the "Specials Garage" for a broader choice of vehicles. Vehicle Contracts works with a panel of lenders to obtain our rental prices.

Visit Website

Phone:

01675466433

Email:

r.harris@vehiclecontracts.co.uk

Location:

School House, St Philips Court,,
Coleshill,
Birmingham
Warwickshire
B46 3AD

Vehicle Contracts Ltd 5 star review on 5th February 2024

The Institution Of Occupational Safety And Health

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good communication after the order but I think more detailed should have been paid on the order it self ie the spec of the vehicle but overall I am happy . J H very good communicator thank you”

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Posted 7 years ago

“Found me the perfect car! Good banter with my agent! See you again In 3 years for an upgraded model!”

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Posted 7 years ago

“Competitive pricing and friendly service”

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Posted 7 years ago

“does what it says on the tin”

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Posted 7 years ago

“This was my first experience of doing a Personal Hire Contract. I found my dealings with VC to be efficient, timely and courteous. There was no excessive "sales" chatter and the manner of the people I spoke to was polite and courteous. All paperwork was completed on-line without fuss and help given whenever I had a query. The vehicle arrived at the appointed time and, again, the handover was polite and as quick as needed to be. I would certainly recommend anyone to obtain a quote from VC and be confident in the execution of the contract.”

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Posted 7 years ago

“Good car at a good price.”

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Posted 7 years ago

“Everything went smoothly and to schedule. The car's quite nice too!”

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Posted 7 years ago

“very satisfied with the new vechile we have taken out with yourself. the way things were handled were to a high standard. we have had no problems and have always had someone on the end of the phone to help with any enquirys.”

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Posted 7 years ago

“Very competitive leasing costs, prompt delivery and no hassle collection of previous vehicle.”

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Posted 7 years ago

“Vehicle contracts was swift and very helpful in the whole process Mike and Rhian were always on hand to advice guide and support me through the whole process already looking forward to getting my next car in 2 years”

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Posted 7 years ago

“Great to deal with, efficient with their communications and more importantly - they have great deals available! Very happy with the price we are paying for our Audi”

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Posted 7 years ago

“Everyone spoken to was friendly and helpful and the vehicle was delivered quickly and efficiently by an extremely nice colleague. The only downside was the lack of detailed communication in between stages e.g. expected delivery time, time final payment would come out of my account etc. I had to do a lot of asking questions when i feel like this information should have been provided to me. Overall - very satisfied customer - would definitely recommend and use again”

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Posted 7 years ago

“As someone new to personal car leasing, I took a critical look at how this works before committing. The information I got from Vehicle Contracts, while always professional and courteous, always left me a little in the dark, particularly about the timing of the whole process. I guess what convinced me that this was a serious operation was after a phone call/credit check with a big manufacturer's dealer who were supplying the car. Only then did I get the full picture of how it all works. I guess I can't complain too much, since I have got a good deal on a great car. It's just that Vehicle contracts went 80% of the way to being perfect in my mind, but left a bit too much to my imagination. I guess that's the price you get for cutting the cost of getting a decent new car parked on your drive. Now I know the system better, I would not hesitate to use Vehicle contracts again.”

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Posted 7 years ago

Hi Paul Many thanks for taking the time to leave your review. During September we delivered over 200 vehicles to customers many of them had to be registered and delivered before the end of the month. So there was a bit of a rush to complete these! Your executive will stay with your contract for the duration of the lease and hopefully it’s renewal. If you have any questions do not hesitate to contact them at any time. We have also taken onboard the points you raised as someone new to leasing. In future our staff will carry out a full fact-find with new customers so that they fully understand the processes involved. Enjoy your new vehicle Kind regards The Vehicle Contracts team

Posted 7 years ago

Vehicle Contracts Ltd is rated 4.9 based on 695 reviews