Vapour.com Reviews

Name: Vapour.com
Rating: 4.69

4.7 Rating 2,706 Reviews

93 %

of reviewers recommend Vapour.com

4.7

Based on 2,706 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vapour.com 5 star review on 9th January 2023

Pamela Thomson

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only person by phone to rely on consistantly is a lady called Tracy. She always gets my orders correct. Unfortunately the man on the phone number does not!! In future when phoning my order I will only deal with Tracy!”

Helpful Report

Posted 4 years ago

“Love product, but get a tiny bit annoyed that over the past 5 Years 10 percent fail rate. But now I allow for that.”

Helpful Report

Posted 4 years ago

“I have recently received 10 menthol cigalikes, which were not in a sealed box. 2 of the individual boxes were empty. I have written to customer services. Strangely, no response!”

Helpful Report

Posted 4 years ago

“Good service normally but I would say that I am disappointed that when items are out of stock such as battery chargers below (this happens quite often) you stand to loose your discount when they do appear again on line; ie: discount code has expired and need urgently so cannot wait for next offer. In addition I was not given the option of an email advising me when they were back in stock meaning I had to keep going on line to check. Sadly poor customer service in my book.”

Helpful Report

Posted 4 years ago

“These customized are very good just right for me but recently had a couple that have been empty hope this doesn't happen to often, because I like these better than any I have tried they are just like the taste of real tobbaco”

Helpful Report

Posted 4 years ago

“Very pleased with liquid and it doesn’t usually take long to be delivered”

Helpful Report

Posted 4 years ago

“Have always had good service until recently. See Review for batteries”

Helpful Report

Posted 4 years ago

“Delivery was really quick unfortunately the taste of these are awful. Make me feel quite ill in fact. I'm unable to vape with these so have had to buy some different ones. A bit of a waste of money.”

Helpful Report

Posted 4 years ago

“I have been using these for years and have always been highly satisfied until recently. The coils are not lasting half as long as they used to.”

Helpful Report

Posted 4 years ago

“All good 👍”

Helpful Report

Posted 4 years ago

“Decent liquid at affordable cost”

Helpful Report

Posted 4 years ago

“Service usually good although me and my partner were both recently sent the wrong juice. The aspire nautilus coils no longer last as long as they used to. Has anyone else commented on this?”

Helpful Report

Posted 4 years ago

“I did not get what I ordered. 4 days later was without the nicotine levels I need. No reply to my email. 2nd email no reply. Called up and was resolved really well. For some reason they'd not received my recent emails. Sent out replacement and paid for me to return the wrong item. Pretty good service in the end :)”