Vapour.com Reviews - Read 2,424 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.81 out of 5

Vapour.com 5 star review on 7th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've never had any problems, untill my last order, it hadn't arrived after a week, so i emailed twice with no respnse. Thankfully order arrived 8 days later”

Posted 4 weeks ago

“A good service ,quick delivery but they never answer the phone to give advice on products also they always give a discount a day after I make a purchase and only lasts a day or so .”

Posted 1 month ago

“Excellent service and good arrive really quick. Website quick and easy to use.”

Posted 2 months ago

“Excellent products at realistic prices. Delivery via Royal Mail a bit hit or miss. Delivery needs attention!”

Posted 3 months ago

“Very good service, Quick and easy to use. and no fuss.”

Posted 4 months ago

“Fast efficient service”

Posted 4 months ago

“Overall vapour have been very efficient on their deliveries, & I cannot fault the tobacco flavour customizer. One thing I would say is that I have ordered a few batteries, & have been very disappointed with the charge time, as they don't seem to last too long, & eventually have not charged at all.”

Posted 5 months ago

“I've been using the Cartomizer refills for almost 3 years now. The product itself is mostly very good and it is the closest I have found to a normal cigarette, but occasionally I have had problems with the batteries not holding charge and the odd pack of refills that do not seem to last very long. Customer Service has always been very quick to resolve any issues and the delivery service is excellent.”

Posted 5 months ago

“4 stars for the EVOD 650 but 5 stars for the very rapid delivery.”

Posted 5 months ago

“Good, but could keep prices lower given the current circumstances.”

Posted 5 months ago

“Good service with a prompt delivery A Walker”

Posted 5 months ago

“Good quality products and good choices of how fast you want them delivered. Would definitely recommend.”

Posted 6 months ago

“Good products, good service”

Posted 6 months ago

“Site keeps saying product I want is in stock when it isn't, otherwise a good company, always prompt delivery and no other problems.”

Posted 7 months ago

“Very good cig lookalike .. helped me stop smoking.”

Posted 9 months ago

“The only product that I enjoy is high PG Juice and vapour is the best menthol around. Only negative is occasionally no stock of my juice.”

Posted 9 months ago

“Didn’t receive My Aspire BVC coils because Vapour.com were out of stock assured I’ll be refunded.”

Posted 10 months ago

“In the last few packs have noticed a distinct vanilla flavour mixed in with menthol in some of the cartridges. Not pleasant. Could be cross contamination. Having to bin these so is not very cost effective. Have mentioned this to customer services but got no reply.”

Posted 10 months ago

“Not very easy to place an order but once I’m on every thing is straight sailing”

Posted 10 months ago

“Have not yet used the product so cannot rate it, however, the service from VAPOUR was excellent, ordered one day and delivered the next so on efficiency and speed of delivery I rate it as Excellent.”

Posted 10 months ago

Vapour.com is rated 4.67 based on 2,424 reviews