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VaporizerHut Reviews

4.6 Rating 739 Reviews
90 %
of reviewers recommend VaporizerHut
4.6
Based on 739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read VaporizerHut Reviews
VaporizerHut 5 star review on 14th August 2026
Tijen Wainwright
VaporizerHut 5 star review on 28th June 2024
Darren Johnson
VaporizerHut 5 star review on 26th April 2024
Joseph Smith
VaporizerHut 5 star review on 26th April 2024
Joseph Smith
VaporizerHut 5 star review on 26th April 2024
Joseph Smith
VaporizerHut 5 star review on 26th April 2024
Joseph Smith
VaporizerHut 5 star review on 26th April 2024
Joseph Smith
19
Anonymous
Anonymous  // 01/01/2019
“The item I originally ordered was out of stock, after weeks with no email I contacted to be told to pick a different colour which I did. No update when the item was dispatched and no tracking information provided. After waiting over a week still no item and was advised a replacement would be sent again no update when item allegedly shipped and no tracking. So one of the main Christmas gifts i had ordered never arrived and i had to make a very last minute change. Nothing has ever arrived but thankfully I received a refund.”
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Posted 1 year ago
“Company is perfect , asked for a restock and it happened . Only use disposable vapes and all the ones I’ve ordered are unreal recommend lost Mary big ones”
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Posted 1 year ago
“Good price, excellent product and quickly dispatched. First time customer but already recommended the site to several others.”
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Posted 1 year ago
“Great product and communication from the team. Quick delivery! Thanks”
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Posted 1 year ago
“10/10 products and service as always!”
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Posted 1 year ago
“My order arrived swiftly and was exactly how described. I already own a Krush 2.0, but I wanted to separate the kief. It's fantastic to hold when I'm having my clumsy days, but it does have a bit of weight. Thank you VH”
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Posted 1 year ago
“Ho ordinato un adattatore dynavap ma non'é mai arrivato !!!!! Voglio almeno il rimborso”
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Posted 1 year ago
Dear Marcantonio, I hope you are keeping well. I am very sorry to hear that your order has not arrived. Please rest assured it was definitely dispatched. I am happy to arrange a refund to your card, which will be processed within the next two days. I believe the issue may have been due to the Christmas post around 14th December, as there were some disruptions at that time. Unfortunately, it seems the postal service may have misplaced the package. Once again, I sincerely apologise for the inconvenience caused. The refund has already been processed. If there is anything else I can assist you with, please don’t hesitate to let me know. Kind regards, James
Posted 1 year ago
“I ordered items worth £250 and VaporizerHut sent it via Royal Mail, but delievered to wrong person which has no name mentioned in Royal Mail website. When I reached out to VaporizerHut for a response as they are supposed to follow up with Royal Mail, they stopped replying to my emails and picking up my calls. My £250 are down the drain and I believe this is because the team is looting customers and does not care about its customers.”
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Posted 1 year ago
Good morning Akash, I hope you're well and having a pleasant Saturday morning. Your order was originally dispatched to the address registered on your account. We've sent you a separate message asking you to confirm this address. You can also see from the tracking information below that the order was delivered. The first delivery attempt was made on Tuesday, 3rd December, but there was no response. It was then successfully delivered and signed for on Wednesday, 4th December. Tracking information: Royal Mail Tracking Link:KD152715592GB https://www.royalmail.com/track-your-item#/tracking-results/KD152715592GB Since the order still hasn’t turned up and appears to be missing, and as your neighbours have not received the package, I have arranged for it to be dispatched again in Monday’s post. To proceed, I urgently need you to confirm whether the address registered on your account is correct. Once I have your confirmation, I will arrange for the order to be dispatched and provide you with an updated tracking number. Please rest assured that we are absolutely not trying to deceive or disappoint any of our customers. We take great pride in providing excellent customer service and resolving any issues as quickly as possible. I look forward to your reply and hope you have a wonderful weekend. Kind regards, James
Posted 1 year ago
“Really good customer service. Would recomend to all”
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Posted 1 year ago
“Quality products”
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Posted 1 year ago
“Bought a Zeus gt3 from you and very pleased it the information provided and fast Uk delivery”
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Posted 1 year ago
“Great business, fantastic company who care about their customers and will do what they can! Really great selection of high quality vaping brands and products”
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Posted 1 year ago
“Very quick delivery would definitely recommend.”
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Posted 1 year ago
“Had a little fault with payment which was my own fault however James had fast replies and great customer service which got my issue resolved neatly.”
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Posted 1 year ago
“Great product & company. Speedy delivery”
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Posted 1 year ago
“Fantastic service and products!”
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Posted 1 year ago
“All arrived in good condition”
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Posted 1 year ago
“Durable device and heats well i just cant get lots of vapor out”
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Posted 1 year ago
“Vaporizer Hut stock a range of devices and it's easy to place an order on their website. As the product I ordered was out of stock, Vaporizer Hut contacted me to offer a superior alternative at the same price. I received my order within a few days and my new device works well. I really enjoyed buying from them as they are so polite and friendly.”
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Posted 1 year ago
“Thanks. 10 characters”
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Posted 1 year ago
VaporizerHut is rated 4.6 based on 739 reviews