Vape Town Reviews

Name: Vape Town
Rating: 4.79

4.8 Rating 8,058 Reviews

95 %

of reviewers recommend Vape Town

4.8

Based on 8,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Vape Town:

We have an enormous range of vaping hardware and e-liquid available to you all with same day despatch and shipping. We stock e-liquids from world famous companies such as Cosmic Fog and also have a great range of UK made liquids.

We hand pick all our products from the likes of Kangertech, Aspire, iSmoka Eleaf, Innokin, Sigelei and Efest. Our direct relationships with these brand leaders enable us to get the very best pricing for you our customer. So if your looking for a simple 650mah battery or coil and cotton for you RDA you in the right place.

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Vape Town 5 star review on 7th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vape town always know how to help. They are also prompt and know what they are talking about.”

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Posted 3 years ago

“I have been a customer of the Bletchley store since they opened and have watched the customer service deteriorate massively over the years. I have had two faulty vapes from them, both of them broke just over 30 days of purchase. The staff to not have the authority to provide any assistance or exchanges. All faulty vapes have to be sent back to the manufacturer with an undetermined resolution time. I’m currently 6 months in waiting for a satisfactory resolution for a massively faulty innokin vape purchased upon the store’s recommendation . Phone calls from staff are not returned as promised. You are referred to contact management via email, which are either ignored or vaguely answered weeks later. Staff seem to think awarding 30 points to your account is the equivalent of a £30 refund for broken goods 😂 Poor show Vapetown. There’s too much local competition to think you can survive with such poor customer service and low quality products.”

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Posted 3 years ago

“Really good customer service and helpful”

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Posted 3 years ago

“Short stock of disposable vapes, I had to choose something I have not had before and run the risk of throwing it away. The card machine wasn't working so had to walk to a bank a few minutes away to withdraw more money than I wanted in order to come back to the shop to pay for the items. The two staff members that were there weren't rude, but just miserable, they didn't look enthused or happy to be there, and there was no greeting, no friendly smile. on top of which your prices are more expensive than online site.”

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Posted 3 years ago

“Absolutely love the variety of products and the points system!”

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Posted 3 years ago

“Brilliant store great service and always stocked up 💪”

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Posted 3 years ago

“Their are two members of staff in this shop, that are very helpful.”

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Posted 3 years ago

“Excellent service and informative, friendly staff…”

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Posted 3 years ago

“Have been using Vape town for a couple of years, Great service, every time, and good quality items. Wouldn't buy from anyone else.”

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Posted 3 years ago

“Fantastic service, arrived next day”

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Posted 3 years ago

“Very Friendly, cost effective and convenient.”

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Posted 3 years ago

“No I did not have a good experience with your company you sent me out the wrong tanks for my vape I tried to get in touch with a few emails to exchange them but not herd nothing apart for you asking me to write this review I will definitely avoid this company again”

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Posted 3 years ago

“Very helpful and takes time to explain any questions. Very friendly”

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Posted 3 years ago

“Happy with the service and the staffs knowledge of the products.”

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Posted 3 years ago

“Quality products. Top quality service. Always friendly and happy to help. Wouldn't go anywhere else”

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Posted 3 years ago

“Sent out the wrong product and wouldn’t get back to me atall after I emailed a few times , I would avoid bad service”

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Posted 3 years ago

“good quality prompt delivery, all very good”

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Posted 3 years ago

“Great value. Knowledgeable staff.”

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Posted 3 years ago

“Why do I never get my discount”

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Posted 3 years ago

“Always happy to help customers in every way possible informative on products and maintenance”

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Posted 3 years ago

Vape Town is rated 4.8 based on 8,058 reviews