Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A*********”

Helpful Report

(Florence Dantjies) - Posted 6 years ago

“Excellent company, very helpful staff”

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(Alexandra Pyman) - Posted 6 years ago

“service very good”

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(Ben Hollington) - Posted 6 years ago

“Gives you a price via comparison site, when you login the price changes. Then it ends within a day so if you log back into Van Line direct site you can't get back into the quote without re completing it. It then changes the price again! Our price went up twice within an hour with no policy amendments!!”

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(Florence Dantjies) - Posted 6 years ago

“Good service will use again”

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(Joseph Heater) - Posted 6 years ago

“Pretty good fast and efficient”

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(Florence Dantjies) - Posted 6 years ago

“Well spoken and confident, new what they were speaking about”

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(Nosiphiwo Mute) - Posted 6 years ago

“Not happy at all Had quote,paid deposit,then wanted more money due to job description. Never had a problem with other companies. I'm now being warned that my policy will be cancelled within a matter of days due to no disclosure of documents which i have already sent with proof. Avoid.”

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(Ridhwaan Dreyer) - Posted 6 years ago

“Doubled my quote from what I signed up for online once spoke to them on the phone”

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(Millicent Nkwane) - Posted 6 years ago

“Very helpful”

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(Tauriq Kannemeyer) - Posted 6 years ago

“A good experience thank you. All representatives were helpful and friendly. I hope the policy I have taken out is as good as it seems! I am particularly pleased that it enables me to drive another vehicle if I need to.”

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(Sadiqa Manan) - Posted 6 years ago

“Excellent phone service and competitive price”

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(Ben Hollington) - Posted 6 years ago

“👍 👍 👍 🎶 🎶 🙏 🇬🇧 🎸 🇬🇧 🎸”

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(Tayla Conway) - Posted 6 years ago

“Good efficient service”

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(Sevena Reynolds) - Posted 6 years ago

“I enjoyed talking with Taylor she was very informative and new her job”

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(Sevena Reynolds) - Posted 6 years ago

“Excellent service ty!”

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(Rachel Power) - Posted 6 years ago

“Very helpful and good clear explanations given”

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(Kazi Ahmed) - Posted 6 years ago

“Great service from start to finish & especially ensuring securing my business when furnished with other relevant online quotations. Good business with a drive to retain existing customers. Very refreshing.”

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(Joseph Heater) - Posted 6 years ago

“I would have preferred an email so I could respond with a suitable time to receive this call. I was inundated with calls and found this very irritating as I did not know who was calling me. Only on two occasions were messages left. I am extremely cautious of callers whom I don't know or have no indication to expect a call. The lady I spoke to was very good and helpful and, when asked, the necessity of this third degree follow up.”

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(Anica Mulder) - Posted 6 years ago

“Great service with good prices”

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(Zinzan Finnucane) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews