Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price & happy with the insurance but sales center took ages to answer my call”

Helpful Report

(Sevena Reynolds) - Posted 6 years ago

“requested more info. more info sent. requested more info. More info sent. requested more info. more info sent..........ad infinitum. Will never use these again. Call centre sounds like its in the middle of Johannesburg . Lack of care and knowledge. USELESS.”

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(Ben Hollington) - Posted 6 years ago

“I was very happy with the multiple conversations which enabled me to get a good fit for van and trailer insurance. Friendly and helpful assistance. Many thanks!”

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(Ridhwaan Dreyer) - Posted 6 years ago

“very helpful service from van line direct especially from Ben”

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(Ben Hollington) - Posted 6 years ago

“Very helpful will recommend,”

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(Anica Mulder) - Posted 6 years ago

“Brill service , and it’s always good to be reminded before hand , very helpfull customer service 10 out of 10”

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(Joseph Heater) - Posted 6 years ago

“Okay, I guess.”

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(Norma Groenewald) - Posted 6 years ago

“Straight forward van insurance quick service”

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(Norma Groenewald) - Posted 6 years ago

“Found it hard to communicate almost like you didn’t want to help and it was all about the cost”

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(Sadiqa Manan) - Posted 6 years ago

“Straight forward, no problems.”

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(Ben Hollington) - Posted 6 years ago

“Very smooth operation”

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(Troy Rook) - Posted 6 years ago

“Great service”

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(Millicent Nkwane) - Posted 6 years ago

“Efficient service”

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(Anica Mulder) - Posted 6 years ago

“Ben was very helpful over the last couple of days and made the renewal of our van insurance very straight forward. Thank you”

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(Ben Avenell) - Posted 6 years ago

“Great service very helpful”

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(Alexandra Pyman) - Posted 6 years ago

“Friendly and helpful”

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(David LaBorde) - Posted 6 years ago

“Very good and friendly service”

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(Richard Clark) - Posted 6 years ago

“So easy to renew”

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(Rachel Power) - Posted 6 years ago

“Very professional, explained everything in detail, very pleasant man to deal with and would definitely recommend 👍”

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(David LaBorde) - Posted 6 years ago

“Good phone manner. Well spoken. clear and precise. Everything was checked out. Great service”

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(Rachel Power) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews