Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Prompt friendly service. Good paperwork follow up. Competitive pricing”

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(Jamie Watson) - Posted 6 years ago

“Was good. Found it a bit hard to understand do to quick and fast speaking over the phone.”

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(Millicent Nkwane) - Posted 6 years ago

“Very informative and efficient.”

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(David LaBorde) - Posted 6 years ago

“Helpful and polite”

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(Sadiqa Manan) - Posted 6 years ago

“very friendly and helpful people”

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(Taahir Fisher) - Posted 6 years ago

“Service is good and insurance is easily arranged only downfall is it hard work to contact them via phone /customer services can be on hold for 20/30 mins.”

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(Troy Rook) - Posted 6 years ago

“Good efficient service”

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(Millicent Nkwane) - Posted 6 years ago

“Happy with service”

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(Millicent Nkwane) - Posted 6 years ago

“Great service !!”

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(Anica Mulder) - Posted 6 years ago

“Millicent was very good and clear, Many Thanks”

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(Millicent Nkwane) - Posted 6 years ago

“I'm absolutely disgusted with the way I was treated by the staff at this company, I have been driving for over 30 years and never been treated so badly as I have by Van line direct, I cancelled my policy immediately and i will never, ever use you again, I have warned people across all social network not to use you and I will continue to do so through friend's, family and business , you should be thoroughly ashamed of the way you treat customers,”

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(David LaBorde) - Posted 6 years ago

“Easy to deal with, quick to set up insurance, polite lady at the end of the phone”

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(Millicent Nkwane) - Posted 6 years ago

“Happy to have gone over the policy and have a pice of mind that I am fully coveted”

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(Sadiqa Manan) - Posted 6 years ago

“Very good customer service”

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(Millicent Nkwane) - Posted 6 years ago

“Fab service”

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(Anica Mulder) - Posted 6 years ago

“Excellent service”

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(Ben Avenell) - Posted 6 years ago

“Very helpful service not the usual 100 questions”

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(Millicent Nkwane) - Posted 6 years ago

“Very knowledgable and helpful lady took my call, lots of options to tailor to your needs.”

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(Millicent Nkwane) - Posted 6 years ago

“Thanks, great price and service!”

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(Richard Clark) - Posted 6 years ago

“Helpful and fast”

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(Sadiqa Manan) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews