Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not bad ,getting customer services on the phone was a longer time than expected.”

Helpful Report

(Jamie Watson) - Posted 6 years ago

“service very good”

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(Ben Hollington) - Posted 6 years ago

“Pretty good fast and efficient”

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(Florence Dantjies) - Posted 6 years ago

“Well spoken and confident, new what they were speaking about”

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(Nosiphiwo Mute) - Posted 6 years ago

“A good experience thank you. All representatives were helpful and friendly. I hope the policy I have taken out is as good as it seems! I am particularly pleased that it enables me to drive another vehicle if I need to.”

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(Sadiqa Manan) - Posted 6 years ago

“Was good. Found it a bit hard to understand do to quick and fast speaking over the phone.”

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(Millicent Nkwane) - Posted 6 years ago

“Service is good and insurance is easily arranged only downfall is it hard work to contact them via phone /customer services can be on hold for 20/30 mins.”

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(Troy Rook) - Posted 6 years ago

“Good efficient service”

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(Millicent Nkwane) - Posted 6 years ago

“I spent far too long waiting on the phone to be able to talk to someone. It would be better if you indicated where i was in the the queue and how long i would have to wait.”

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(Troy Rook) - Posted 6 years ago

“Very helpfull thanks”

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(Ridhwaan Dreyer) - Posted 6 years ago

“Good friendly helpful”

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(Anica Mulder) - Posted 6 years ago

“Friendly and very helpful any questions dealt with straight away”

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(David LaBorde) - Posted 6 years ago

“Good communication and helpful”

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(Richard Clark) - Posted 6 years ago

“Reasonable price and helpful on the phone simple and effective”

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(Anica Mulder) - Posted 6 years ago

“Phone lines extremely busy took 40 minutes to speak to someone . Other than that great service.”

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(Millicent Nkwane) - Posted 6 years ago

“Helpful found out the information I required but took too long I was at work and needed to carry on a 25 minute phone call abit long to activate the insurance”

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(Florence Dantjies) - Posted 6 years ago

“Good service.”

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(Nosiphiwo Mute) - Posted 6 years ago

“all good at the mo”

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(Tauriq Kannemeyer) - Posted 6 years ago

“Good service”

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(Kululwa.Zitumone) - Posted 6 years ago

“It was a great service once I got threw to them 40 mins later...”

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(Sadiqa Manan) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews