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Van Line Direct Reviews

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

4.6

Based on 2,477 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive price. User friendly website and good telephone follow up though the repeating of information on the call which had already been submitted online was slightly frustrating.”

(Florence Dantjies) - Posted 4 years ago

“Good service”

(Kazi Ahmed) - Posted 4 years ago

“Very helpful”

(Joseph Heater) - Posted 4 years ago

“Quick and to the point. Phonecall was unecessary as i was happy with all details i input online. However I recieved a text this morning saying that my insurance cover wasnt covering me past 27/12/2019 which was yesterday unless i call. Which i do not understand.”

(Sadiqa Manan) - Posted 4 years ago

“Good deal on van insurance. Knowle staff”

(Anica Mulder) - Posted 4 years ago

“I received a call to go through various parts of my policy and it was fairly simple and convenient.”

(Sadiqa Manan) - Posted 4 years ago

“I haven’t received any documents”

(Sadiqa Manan) - Posted 4 years ago

“happy with service”

(Florence Dantjies) - Posted 4 years ago

“very helpful.”

(David LaBorde) - Posted 4 years ago

“Awesome service”

(Abongile Fana) - Posted 4 years ago

“They offered a very good price on my insurance”

(Florence Dantjies) - Posted 4 years ago

“Very efficient and helpful”

(Millicent Nkwane) - Posted 4 years ago

“Very helpful explained everything clearly”

(Ben Hollington) - Posted 4 years ago

“Long phone call when all information already given”

(Norma Groenewald) - Posted 4 years ago

“Good service and very quick and efficient. Thanks”

(Florence Dantjies) - Posted 4 years ago

“bit ling drawn out on phone .but sort from that not to bad”

(Norma Groenewald) - Posted 4 years ago

“I was really pleased with the conversation I had to insure my works van. The receptionist gave me all the information I needed thank you it was worth my while.”

(Abongile Fana) - Posted 4 years ago

“Price changed from quote to when you proceed, however they stick by the price I was quoted. My only reservation was that I realised I had got the dates wrong of my insurance expiring by two days. We did it for 19th then my wife came home and said its 17th I said oops runs out 17th and the lady sighed and I didnt want to trouble her further so borrowed a car I'm insured on.”

(Florence Dantjies) - Posted 4 years ago

“Very good”

(Sevena Reynolds) - Posted 4 years ago

“Great value insurance. Simple process online and phones answered quickly.”

(Tauriq Kannemeyer) - Posted 4 years ago

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Van Line Direct is rated 4.6 based on 2,477 reviews