Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive price. User friendly website and good telephone follow up though the repeating of information on the call which had already been submitted online was slightly frustrating.”

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(Florence Dantjies) - Posted 6 years ago

“Good service”

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(Kazi Ahmed) - Posted 6 years ago

“Very helpful”

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(Joseph Heater) - Posted 6 years ago

“Quick and to the point. Phonecall was unecessary as i was happy with all details i input online. However I recieved a text this morning saying that my insurance cover wasnt covering me past 27/12/2019 which was yesterday unless i call. Which i do not understand.”

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(Sadiqa Manan) - Posted 6 years ago

“Good deal on van insurance. Knowle staff”

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(Anica Mulder) - Posted 6 years ago

“I received a call to go through various parts of my policy and it was fairly simple and convenient.”

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(Sadiqa Manan) - Posted 6 years ago

“I haven’t received any documents”

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(Sadiqa Manan) - Posted 6 years ago

“happy with service”

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(Florence Dantjies) - Posted 6 years ago

“very helpful.”

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(David LaBorde) - Posted 6 years ago

“Awesome service”

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(Abongile Fana) - Posted 6 years ago

“They offered a very good price on my insurance”

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(Florence Dantjies) - Posted 6 years ago

“Very efficient and helpful”

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(Millicent Nkwane) - Posted 6 years ago

“Very helpful explained everything clearly”

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(Ben Hollington) - Posted 6 years ago

“Long phone call when all information already given”

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(Norma Groenewald) - Posted 6 years ago

“Good service and very quick and efficient. Thanks”

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(Florence Dantjies) - Posted 6 years ago

“bit ling drawn out on phone .but sort from that not to bad”

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(Norma Groenewald) - Posted 6 years ago

“I was really pleased with the conversation I had to insure my works van. The receptionist gave me all the information I needed thank you it was worth my while.”

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(Abongile Fana) - Posted 6 years ago

“Price changed from quote to when you proceed, however they stick by the price I was quoted. My only reservation was that I realised I had got the dates wrong of my insurance expiring by two days. We did it for 19th then my wife came home and said its 17th I said oops runs out 17th and the lady sighed and I didnt want to trouble her further so borrowed a car I'm insured on.”

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(Florence Dantjies) - Posted 6 years ago

“Very good”

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(Sevena Reynolds) - Posted 6 years ago

“Great value insurance. Simple process online and phones answered quickly.”

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(Tauriq Kannemeyer) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews