Van Line Direct Reviews

4.6 Rating 2,477 Reviews
91 %
of reviewers recommend Van Line Direct
4.6
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Van Line Direct Reviews
Anonymous
Anonymous  // 01/01/2019
very good price on my insurance with this company, dealt with quickly and efficiently
Helpful Report
(Sadiqa Manan) - Posted 4 years ago
Very good
Helpful Report
(Sadiqa Manan) - Posted 4 years ago
Very patient and helpful. The automated information at the end of our conversation was totally incomprehensible as there was no volume . When can I expect my documents to arrive ?
Helpful Report
(Akiela Isaacs) - Posted 4 years ago
So good and helpfully
Helpful Report
(Sadiqa Manan) - Posted 4 years ago
Very helpful and explained everything well to me
Helpful Report
(Taahir Fisher) - Posted 4 years ago
Very happy with the service I received
Helpful Report
(Florence Dantjies) - Posted 4 years ago
Quick and easy service
Helpful Report
(Taahir Fisher) - Posted 4 years ago
Professional service
Helpful Report
(Norma Groenewald) - Posted 4 years ago
Good company to find me cheaper van insurance
Helpful Report
(Norma Groenewald) - Posted 4 years ago
Very clear in what I was told and straight to everything that needed to be explained
Helpful Report
(Florence Dantjies) - Posted 4 years ago
Fast and efficient service on a sunday too online, then completed on monday
Helpful Report
(Richard Clark) - Posted 4 years ago
Had to phone to Validate policy with them and got bounced around all over the place before speaking to a person who could deal with the call. Despite initial email saying i was covered from the day i applied on the net the policy was dated from the Monday after validation. I applied the previous Saturday so just as well i didnt drive the van till Monday be careful with this outfit.
Helpful Report
(Sadiqa Manan) - Posted 4 years ago
A good experience overall.
Helpful Report
(Alexandra Pyman) - Posted 4 years ago
Very clear & concise, Was kept up to date with the whole process
Helpful Report
(Sadiqa Manan) - Posted 4 years ago
Good service very efficient
Helpful Report
(Florence Dantjies) - Posted 4 years ago
Chloe was very efficient, everything went smoothly.
Helpful Report
(Chloe Adam) - Posted 4 years ago
Very helpfull
Helpful Report
(Richard Clark) - Posted 4 years ago
Rep who dealt with us was courteous and extremely professional and friendly
Helpful Report
(Taahir Fisher) - Posted 4 years ago
hope you keep price down. for next year .very good service.
Helpful Report
(Florence Dantjies) - Posted 4 years ago
Very happy with service
Helpful Report
(Florence Dantjies) - Posted 4 years ago
Van Line Direct is rated 4.6 based on 2,477 reviews