Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good price on my insurance with this company, dealt with quickly and efficiently”

Helpful Report

(Sadiqa Manan) - Posted 6 years ago

“Very good”

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(Sadiqa Manan) - Posted 6 years ago

“Very patient and helpful. The automated information at the end of our conversation was totally incomprehensible as there was no volume . When can I expect my documents to arrive ?”

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(Akiela Isaacs) - Posted 6 years ago

“So good and helpfully”

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(Sadiqa Manan) - Posted 6 years ago

“Very helpful and explained everything well to me”

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(Taahir Fisher) - Posted 6 years ago

“Very happy with the service I received”

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(Florence Dantjies) - Posted 6 years ago

“Quick and easy service”

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(Taahir Fisher) - Posted 6 years ago

“Professional service”

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(Norma Groenewald) - Posted 6 years ago

“Good company to find me cheaper van insurance”

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(Norma Groenewald) - Posted 6 years ago

“Very clear in what I was told and straight to everything that needed to be explained”

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(Florence Dantjies) - Posted 6 years ago

“Fast and efficient service on a sunday too online, then completed on monday”

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(Richard Clark) - Posted 6 years ago

“Had to phone to Validate policy with them and got bounced around all over the place before speaking to a person who could deal with the call. Despite initial email saying i was covered from the day i applied on the net the policy was dated from the Monday after validation. I applied the previous Saturday so just as well i didnt drive the van till Monday be careful with this outfit.”

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(Sadiqa Manan) - Posted 6 years ago

“A good experience overall.”

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(Alexandra Pyman) - Posted 6 years ago

“Very clear & concise, Was kept up to date with the whole process”

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(Sadiqa Manan) - Posted 6 years ago

“Good service very efficient”

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(Florence Dantjies) - Posted 6 years ago

“Chloe was very efficient, everything went smoothly.”

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(Chloe Adam) - Posted 6 years ago

“Very helpfull”

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(Richard Clark) - Posted 6 years ago

“Rep who dealt with us was courteous and extremely professional and friendly”

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(Taahir Fisher) - Posted 6 years ago

“hope you keep price down. for next year .very good service.”

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(Florence Dantjies) - Posted 6 years ago

“Very happy with service”

Helpful Report

(Florence Dantjies) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews