Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lauren went the extra mile while sorting some issues and was very pleasant and polite.”

Helpful Report

(Lauren Barnard) - Posted 7 years ago

“friendly, courteous but a bit long winded”

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(Annie Mguba) - Posted 7 years ago

“Really helpful”

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(Lauren Barnard) - Posted 7 years ago

“Excellent service all the way through”

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(Anica Mulder) - Posted 7 years ago

“Provide reasonable price insurance.”

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(Kululwa.Zitumone) - Posted 7 years ago

“A bit annoying that after spending ages filling in the online quote request you then have to go through absolutely everything again over the phone!”

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(Zinzan Finnucane) - Posted 7 years ago

“Keep repeating myself”

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(Kululwa.Zitumone) - Posted 7 years ago

“Very good customer care.”

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(Kululwa.Zitumone) - Posted 7 years ago

“Great comynication”

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(Anica Mulder) - Posted 7 years ago

“Was easy to deal with and got covered quickly”

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(Nosiphiwo Mute) - Posted 7 years ago

“Fantastic service, very comprehensive, quick and friendly.”

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(Lauren Barnard) - Posted 7 years ago

“very good services lacker”

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(Anica Mulder) - Posted 7 years ago

“Absolute rubbish ! Ended up paying £51 for cancelling policy one day after they required me to jump through so many hoops 🤔 for insurance 🤔 and the usual people on the phones ... can hardly be understood . Never never again AVOID”

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(Millicent Nkwane) - Posted 7 years ago

“biggest bunch of losers going”

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(David LaBorde) - Posted 7 years ago

“I had to phone to finalize insurance details, but a very straight forward process and made easy by the advisor, I'm very happy with service provided”

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(Sadiqa Manan) - Posted 7 years ago

“Very efficient”

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(Ben Hollington) - Posted 7 years ago

“They are very understanding and polite”

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(David LaBorde) - Posted 7 years ago

“Well explained, fast and efficient!”

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(Kazi Ahmed) - Posted 7 years ago

“Very helpful and accurate awesome”

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(David LaBorde) - Posted 7 years ago

“Great service and the girl who slept with my call was very helpful thank you”

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(Sadiqa Manan) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews