Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben was very good and sorted my van cover out. Top geezer”

Helpful Report

(Ben Avenell) - Posted 7 years ago

“Very helpful company, I can recommend.”

Helpful Report

(Anica Mulder) - Posted 7 years ago

“Very helpful”

Helpful Report

(Ben Avenell) - Posted 7 years ago

“Online was nice and easy but then they need to call you to go through everything you just inputted. If you missed their calls expect to be on hold for a long time trying to get through. Frustrated that you have to spend 15 minutes chatting on the phone, completely defeats the point of an online application. Having said that they were friendly and cheap”

Helpful Report

(David LaBorde) - Posted 7 years ago

“GReat! Beat my previous quote.”

Helpful Report

(Zinzan Finnucane) - Posted 7 years ago

“Easy and efficient.”

Helpful Report

(Rachel Power) - Posted 7 years ago

“Gives 95% to insure you get the best quote”

Helpful Report

(Annie Mguba) - Posted 7 years ago

“Answer phone quick”

Helpful Report

(Nosiphiwo Mute) - Posted 7 years ago

“All good and quick”

Helpful Report

(Joseph Heater) - Posted 7 years ago

“I give that review for the person that resolve my enquire as I have been hold on the line previously quite long without answer from someone. Al least David was the person that I spoke with and he provide the service in a very high standard, quick and professional. He answered on all my questions. It will be good if every time when customer call to have quick response.”

Helpful Report

(David LaBorde) - Posted 7 years ago

“Emails I didn’t get so was late getting insurance.i rang at 18:00and was completely insured by 18:45 They were very professional”

Helpful Report

(Joseph Heater) - Posted 7 years ago

“Clearly explained and nice staff.”

Helpful Report

(Richard Clark) - Posted 7 years ago

“Excellent friendly helpful service from start to finish”

Helpful Report

(Sadiqa Manan) - Posted 7 years ago

“👍 brilliant”

Helpful Report

(Rachel Power) - Posted 7 years ago

“Brilliant service thanks for your help”

Helpful Report

(Sadiqa Manan) - Posted 7 years ago

“Good service”

Helpful Report

(Sadiqa Manan) - Posted 7 years ago

“It was easy process and the people I spoke to were lovely”

Helpful Report

(Anica Mulder) - Posted 7 years ago

“Just renewed policy with van line. I spoke to Rachael who was friendly and very professional. The process was quick and I'm happy with the service.”

Helpful Report

(Rachel Power) - Posted 7 years ago

“Very professional!”

Helpful Report

(Nosiphiwo Mute) - Posted 7 years ago

“Very kind and personal service. Answered all my questions. I didn't have to wait. I got a reduced price. Everything was clear.”

Helpful Report

(Isaac Magatto) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews