Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr on the phone was very helpful and nice.”

Helpful Report

(Troy Rook) - Posted 7 years ago

“Great service thanks”

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(Zinzan Finnucane) - Posted 7 years ago

“Very helpful. Made renewal easy. Thank you”

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(Rachel Power) - Posted 7 years ago

“Trying to understand the lady on phone was difficult at times”

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(Nosiphiwo Mute) - Posted 7 years ago

“very fair only reason for not giving 5star is for me having to pay deposit to RENEW my insurance”

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(Ben Avenell) - Posted 7 years ago

“I found the lady on the phone very good and she was very knowledgeable 👍🏻”

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(Lauren Barnard) - Posted 7 years ago

“excellent service from van linedirect,callum from customer service was very helpfull and sorted out my problem quick and easy,would recommend van line direct to anyone.”

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(Callum Barber) - Posted 7 years ago

“Amazing service”

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(Nosiphiwo Mute) - Posted 7 years ago

“Excellent service”

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(Zinzan Finnucane) - Posted 7 years ago

“Stress and more stress repeated documents, long waits on phone when been asked as a matter of ‘urgency’ etc. Won’t use again.”

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(Montesque August) - Posted 7 years ago

“Everything as should be”

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(Rachel Power) - Posted 7 years ago

“Great service thank you”

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(Alexandra Pyman) - Posted 7 years ago

“Disappointed at the difference between the online quote and what the higher quote I was offered when I followed this up.”

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(Nosiphiwo Mute) - Posted 7 years ago

“Great to deal with and very helpful”

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(Joseph Heater) - Posted 7 years ago

“Great fast efficient service with expert knowledge”

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(Lauren Barnard) - Posted 7 years ago

“On target short meaning full talk and resolved my issues Thanks”

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(Kululwa.Zitumone) - Posted 7 years ago

“Extremely polite gentleman helped me purchase a very reasonably priced insurance policy and will definitely recommend them to friends and family for a quote too👏👏”

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(Kazi Ahmed) - Posted 7 years ago

“Took 2 long to go through to sales really I was fed up”

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(Montesque August) - Posted 7 years ago

“good price . very helpfuly service .”

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(Anica Mulder) - Posted 7 years ago

“Good service”

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(Nosiphiwo Mute) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews