Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service”

Helpful Report

(Zinzan Finnucane) - Posted 6 years ago

“Friendly customer service and there to help in any case”

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(Zinzan Finnucane) - Posted 6 years ago

“friendly very quick and easy to deal with ! very happy”

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(Sadiqa Manan) - Posted 6 years ago

“Very efficient and informative”

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(Joseph Heater) - Posted 6 years ago

“Easy to deal with, no issues! Spoke using language I could understand too (no jargon)”

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(Ben Hollington) - Posted 6 years ago

“Very quick and easy to renew”

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(Rachel Power) - Posted 6 years ago

“Very helpful very freindly nice to talk to some one that cares.”

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(Nosiphiwo Mute) - Posted 6 years ago

“So far so good .”

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(Sadiqa Manan) - Posted 6 years ago

“Very helpful and clear explanations.”

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(Ben Avenell) - Posted 6 years ago

“Great Customer Service”

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(Richard Clark) - Posted 6 years ago

“Very good service!!!”

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(Tauriq Kannemeyer) - Posted 6 years ago

“Very helpful regards Darren”

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(Richard Clark) - Posted 6 years ago

“Good first impression but as im Hard of hearing with the other office noise found it difficult to catch all that was said”

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(Nosiphiwo Mute) - Posted 6 years ago

“Easy to get insurance and best deals”

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(Florence Dantjies) - Posted 6 years ago

“Great service!! called almost instantaneously and answered all of my questions. What more could you ask for?”

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(Sadiqa Manan) - Posted 6 years ago

“My only complaint is that I had to go through all the info I had already given on line. None of the other quotes do this.”

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(Zinzan Finnucane) - Posted 6 years ago

“Renewed my van insurance with Van Line Direct as they still came up with the best price on the comparison site and were very easy to deal with. One phine call and it was all sorted for another year. Would recommend.”

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(Rachel Power) - Posted 6 years ago

“This is the first time that I have used Van LineDirect and I found the experience to be of the highest standard a full understanding of the details were given to me by Lady on the phone and I would have no hesitation in recomending the service that you provide and a very good allround experience”

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(Florence Dantjies) - Posted 6 years ago

“my apologies for such a low ranking , i am feeling very stressed because haveing sent you many emails it appears that no action is taken to help me resolve the issues.”

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(Anica Mulder) - Posted 6 years ago

“1st time for online insurance, normally go round corner to broker. Straight forward forms, then good quote's good to go. Would use this service again. Thanks”

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(Anica Mulder) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews