Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“The interaction was smooth and down to earth”

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(Millicent Nkwane) - Posted 6 years ago

“I was very happy with the price I paid for my van insurance, the sales team were very efficient and courteous. All in all great service.”

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(Sadiqa Manan) - Posted 6 years ago

“Very helpful going through my new policy details..”

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(David LaBorde) - Posted 6 years ago

“Ben avenell thanks for your help and usually it will take me couple of days to decide yes and if I go with insurance over the phone but you were very very helpful and And it made it easier to decide for my insurance thanks very much”

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(Ben Avenell) - Posted 6 years ago

“Very good covered query efficiently and courteously”

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(Richard Clark) - Posted 6 years ago

“Although it was very straight forward to renew my insurance, Alex handled it well. I did ask about multiple vehicle insurance and she said she would speak to someone re Fleet insurance . . . . I have not yet heard anything.”

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(Alexandra Pyman) - Posted 6 years ago

“Fantastic services no need to look for insurance every year van line direct do it for you to get the best price and cover good old fashion service no messing about A1”

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(Ben Avenell) - Posted 6 years ago

“Helpful and quick”

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(Nosiphiwo Mute) - Posted 6 years ago

“Very happy with the service that you have provided so far”

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(David LaBorde) - Posted 6 years ago

“Good service”

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(Nosiphiwo Mute) - Posted 6 years ago

“Good customer Services Thank you”

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(Norma Groenewald) - Posted 6 years ago

“I have not had confirmation that my NCD has been received despite sending it over and asking for confirmation”

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(Zinzan Finnucane) - Posted 6 years ago

“Very helpful e”

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(David LaBorde) - Posted 6 years ago

“All was good and helpful”

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(Joseph Heater) - Posted 6 years ago

“Talk too fast, had trouble keeping up.”

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(Millicent Nkwane) - Posted 6 years ago

“Very helpful, transparent and quick service. Thank you”

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(Tauriq Kannemeyer) - Posted 6 years ago

“Very courteous throughout our conversation, all in all 10/10 for service, would definitely recommend to friends and family.”

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(Tauriq Kannemeyer) - Posted 6 years ago

“Great insurance company put my needs first. Thank you”

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(Zinzan Finnucane) - Posted 6 years ago

“Thank you Florence for explaining everything clearly and being patient with me, you're a star”

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(Florence Dantjies) - Posted 6 years ago

“Very helpfull”

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(Ridhwaan Dreyer) - Posted 6 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews