Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service”

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(Anica Mulder) - Posted 7 years ago

“Easy website to use very informative”

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(Florence Dantjies) - Posted 7 years ago

“Good service and helpful throughout .”

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(Annie Mguba) - Posted 7 years ago

“A bit long winded”

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(Kazi Ahmed) - Posted 7 years ago

“very helpful and efficient”

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(Ben Hollington) - Posted 7 years ago

“Easy to deal with”

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(Anica Mulder) - Posted 7 years ago

“Very efficient and helpful saved £200 on last years insurance”

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(Rachael Griffith) - Posted 7 years ago

“All fantastic”

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(Tayla Conway) - Posted 7 years ago

“Van Line Direct gave me a good price for my van insurance. They rang to check all details are correct and read through the full policy details. I would strongly recommend Van Line Direct.”

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(Millicent Nkwane) - Posted 7 years ago

“Very efficient and found the best deal for me 10/10”

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(Alexandra Pyman) - Posted 7 years ago

“very good service”

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(Alexandra Pyman) - Posted 7 years ago

“Staff helpfull and knowledgeable but needing to be on phone for nearly 30 mins to verify insurance defeats the object of buying online”

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(Millicent Nkwane) - Posted 7 years ago

“Thank you for all my help they were excellent”

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(Millicent Nkwane) - Posted 7 years ago

“Very good. Received excellent service and achieved the desired result. Couldn't be better.”

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(Montesque August) - Posted 7 years ago

“Very good company much cheaper than renewal price from previous insurer, Annie was very helpful and patient with us would highley recommend”

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(Annie Mguba) - Posted 7 years ago

“With clear concise and communicative customer service, the team were able to bring this matter to a swift and very satisfactory conclusion...Thanks again.”

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(Lauren Barnard) - Posted 7 years ago

“Whilst it was very clear a softer approach would have given you five stars also a better interaction with the customer rather than a script like conversation”

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(Anica Mulder) - Posted 7 years ago

“Very helpful and efficient”

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(Tayla Conway) - Posted 7 years ago

“Couldn't ask for more from an insurance company.”

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(Richard Clark) - Posted 7 years ago

“Very good, knew exactly what I wanted and was sorted out in minutes. No long winded conversations with this firm 👍”

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(Sadiqa Manan) - Posted 7 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews