Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 903 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

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“Very helpful advice and services”

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Posted 9 years ago

“Very speedy delivery and am completely happy with the product: it was the best price at Vanilla Wood Floors. Will use them again.”

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Posted 9 years ago

“Excellent price for the product with realistic p&p charges. Order was received in a timely fashion and well packaged. Excellent service. Will use again.”

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Posted 9 years ago

“Eventually i managed to buy a 20xbox of sika bond T52 sausages and a 25m2 roll of sika mat via a Google list. [you were about 10th on the list and the third i tried] I phoned to check that you had the sika bond and the lady was helpful. I then phoned to check on the sika mat and the man was helpful. The orders were confirmed by e-mail very efficiently on 3 march. So far everything is OK. The only problem was a glitch between you and the carriers APC. The orders were due to be delivered on 7 March. At the time this was not convenient so i changed the date on-line to 8 march. The items have just been delivered today, the 7th. it was fortunate I was in because my wife had sprained her ankle and we had to cancel our previous appointment. Otherwise this might have caused a problem because the items have to signed for. So you need to check up that your delivery system is fit for purpose.”

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Posted 9 years ago

“Very quick delivery, goods exactly as described. I would use again and recommend.”

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Posted 9 years ago

“a very nice person with relevant knowledge was able to answer all my queries on the telephone (on how to care for my new wooden floor), I ordered from her with minimum effort, and all arrived 2 days later, extremely well packed.”

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Posted 9 years ago

“Always very helpful. Sound advice. Always very fast delivery usually next day .”

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Posted 9 years ago

“Easy, straight forward. Delivered on time. Will use again”

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Posted 9 years ago

“Very fast delivery, all very good.”

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Posted 9 years ago

“I placed a small order with Vanilla (many suppliers would not forward these quantities) I found them very helpful and professional and their delivery was very prompt and efficient, I can happily recommend them and will definitely be using them again.”

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Posted 9 years ago

“Excellent choice Excellent service”

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Posted 9 years ago

“Very good and quick delivery”

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Posted 9 years ago

“Very speedy delivery and well packaged to protect the tin. Haven't used the product as yet but I know it will do just what I want it too, having ordered, received and tried sample sachets from Vanilla previously.”

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Posted 9 years ago

“Items arrived timely, well packaged and of very good quality. Would definitely use again.”

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Posted 10 years ago

“As always, prompt delivery and excellent service.”

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Posted 10 years ago

“Very impressed with the service and product. Sue was super helpful and lovely. Will definitely come back.”

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Posted 10 years ago

“Ordered tins of glue, delivered by U.K. Mail Tins arrived well battered to to poor packaging. Won't be getting the lids back on!”

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Posted 10 years ago

“Quick delivery and good value excellent product thanks”

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Posted 10 years ago

“My parcel came on time and was in perfect condition. The Osmo paint is the best for covering wooden floor and I have been using it for many years with no complaints. What it claims it does is just what it does do unlike many other similar paints. Well done Osmo.”

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Posted 10 years ago

“As usual very pleased to work with Vanilla Wood Floors.”

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Posted 10 years ago

Vanilla Wood Floors is rated 4.9 based on 903 reviews