How would you rate
Vanilla Wood Floors?
"Initial item was delayed by the courier so Vanilla Wood Floors sorted this out immediately it was brought to their attention. Excellent corrective action and kept me fully informed. The sign of a good company like Vanilla Wood Floors is when these problems occur they sort them efficiently and quickly."
"My questions were answered quickly and from my description of our floors my requirements were known to you and your recommendations were good. Delivery was very prompt."
"Efficient service and quick deliver. I would definitely use them again."
"very good service online but unfortunately slow delivery"
"Excellent quick service, item well packaged.."
"I wanted to colour a small oak plinth for a barometer with white wood lye. Vanilla wood floors could not only supply a tester size bottle (100 ml) but did not charge for delivery. I saved nearly 50% on their nearest competitor. Delivery was prompt, and I am very pleased with the product. Would definitely use them again."
"Best price and well packaged quick delivery."
"Product as described, lived up to expectations. Easy to apply. Faultless ordering and delivery. Would definitely use again."
"Very quick, simple hassle free ordering process - well packed"
"Very polite prompt service. Parcel tracking makes life so much easier."
"Efficient friendly staff goods arrived at stated time excellent service."
"I’m very impressed with Vanilla Wood Floors, both with the speed my order was dispatched and the cost for a delivery on a Saturday. Unfortunately this meant I had to spend the weekend filling holes in floorboards thanks to them!
Product costs seem to be very favourable compared to other companies and their phone support was great."
"Provided me with sound advice and support enabling me to begin to look after my wooden work tops, very much appreciated. Plus I feel comfortable in being able to call back for further support. Excellent customer focus. Thank you, Paul."
"Good sturdy packaging for a liquid product.
Did try to use 7.5% discount code at checkout but total remained the same.
Will use again, best price for this product in my research."
"Initial order had problems with delivery (courier lost track of parcel) before Christmas. Very rapid and helpful response from Sue who badgered the courier and said that if the parcel had not arrived by a certain date she would despatch a second one - the first arrived just in time! Based on such good service, I placed a second order which arrived as expected (tracking was OK this time)."
"Really pleased to find this specialist floor cleaning product - it’s hard to find elsewhere! Very impressed by the super fast delivery too. Thank you!"
"Very pleased with item, fast despatch thank you"
"Brilliant customer service. Nothing is too much trouble. A delightful approach both on the phone and in the store. I wish other stores else could be as charming and helpful as this team."
"Very prompt delivery. The cork fitted perfectly.
Very helpful and friendly service via the phone."