Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 898 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 898 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

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“I purchased two Polyx oil samples and subsequently 2.5l of the 3040 White The price was good, the advice over the phone was spot on the the delivery fast. Tim.S”

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Posted 7 months ago

“Arrived promptly”

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Posted 7 months ago

“Excellent delivery and packaging. Will always use this company”

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Posted 7 months ago

“Arrived quickly, was exactly what I ordered and was a better price than others I saw.”

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Posted 8 months ago

“Prompt delivery well packaged and good price. 5 stars 🤩”

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Posted 8 months ago

“Excellent super fast delivery”

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Posted 9 months ago

“Communication was very easy with great professional advise and service, had a return which was no problem. An easy recommendation. Thank you Vanilla”

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Posted 9 months ago

“Vanilla Wood Floors kept me informed of my order from start to finish. They despatched the paint which came earlier than expected. This enabled me to start the painting of doors earlier, which was much appreciated.”

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Posted 9 months ago

“Order arrived as stated and was well packaged.”

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Posted 9 months ago

“I bought the oak finials and they were fantastic, great looking and great fitting”

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Posted 10 months ago

“Delivered really quickly and very close to Christmas. I have used both product before and i can say they both work great.”

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Posted 10 months ago

“Excellent customer service.”

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Posted 11 months ago

“I have always been impressed by Vanilla Wood Floors' customer service but they were especially helpful with my recent purchase. My parcel was delivered to the wrong address and they responded very promptly to remedy the problem and quickly offered to send another delivery if they were not able to locate the original parcel.”

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Posted 11 months ago

“The service from vanilla wood has been very good, from the ordering to a quick delivery, I will always go back to them.”

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Posted 11 months ago

“Ordered some Osmo varnish. Vanilla (Sue) checked with me that I had ordered the right size which impressed me. When Evri failed to deliver, she undertook to chase them. A few days later she noticed that my package still hadnt moved and sent me a new one rather than make me wait any longer. This arrived promptly. This is really excellent service! (and the Osmo product seems pretty good as well)”

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Posted 11 months ago

“Great products with excellent customer service, they really went out of their way to help. Originally ordered via Amazon, but will go to them direct in future”

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Posted 1 year ago

“Haven't used the product yet but the purchasing experience was perfect. The price was the most competitive, delivery was quick, and packaged well. I will definetly buy again.”

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Posted 1 year ago

“I bought a Fiddes hard wax sample sachet from Vanilla Floors. Package arrived on time. Not a high value purchase but I am pleased with the service.”

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Posted 1 year ago

“Very fast delivery, I bought a 2.5ltr bottle of cleaner for oiled wood floors and have been using this product for about 3 years”

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Posted 1 year ago

“Perfect service.”

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Posted 1 year ago

Vanilla Wood Floors is rated 4.9 based on 898 reviews