Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 886 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 886 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

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“Amazing Woca Products that do exactly what it says on the tin ! Great delivery service Transformed my wooden floor with a box set that cleaned and oiled my floor- very happy !!”

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Posted 6 years ago

“Helpful staff, good product knowledge & quick delivery. no hassle”

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Posted 6 years ago

“Very good advice on Osmo oil”

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Posted 6 years ago

“Very professional company - helpful over the phone and friendly and approachable when emailing. Impeccable service all-round.”

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Posted 6 years ago

“Awesome service, customer service definitely the best I've come across in a long time. Better than amazon...... Thank you vanilla wood floors.”

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Posted 6 years ago

“I bought sika bond at 80 wood glue. Shipping on time package they did take care of product. well packed. price cheapest I could find”

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Posted 6 years ago

“An excellent range of Osmo polyx oils at competitive prices with very fast delivery.”

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Posted 6 years ago

“Did a click and collect at short notice as live relatively local.Sevice and cooperation great..staff attitude excellent.If collecting just a word to the wise parking and access to the side shutter door can be a little busy regarding parking.”

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Posted 6 years ago

“Very prompt dispatch and delivery.”

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Posted 6 years ago

“Super fast delivery and easy transaction. Thank you Vanilla”

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Posted 6 years ago

“I have not uaed the cork strips as I sm waiting for the carpenter. The staff I spoke to were extremely helpful. The delivery was very fast.”

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Posted 6 years ago

“Only ordered a Osmo x5 ml sample so not a huge order. Everything went well and the sample came in good time.”

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Posted 6 years ago

“Their site is straight-forward to navigate. pricing is keen. Communication good and the delivery was fast & well-priced. I would use this company again.”

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Posted 6 years ago

“I ordered 3 samples of engineered wood flooring to compare with other samples from another supplier. Only 2 samples were available and these were very small in comparison to the ones I had received from the other supplier already. In fact, one of the samples was so small (annoyingly the one I was most interested in) it was not possible to assess its suitability.”

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Posted 6 years ago

“Everything was very good in my dealings with Vanilla Floors, however, Hermes let you down. The driver left the goods in the rubbish bin on top of rubbish and not in the garage, as clearly requested on the documents you placed on the parcel.”

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Posted 6 years ago

“Excellent service from Vanilla, orders dispatched quickly and perfectly packed. Will have no hesitation in using again!”

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Posted 6 years ago

“This is the second time that I have purchased from Vanilla Wood Floors and on both occassions their service has been fantastic.”

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Posted 6 years ago

“I should have received my parcel from Vanilla Wood Floors on the 14th January. The courier Hermes had other ideas and delivered it to another address unknown whilst claiming it was delivered to me. I am currently having a discussion with Hermes who are looking into this. Vanilla did their job efficiently but the courier let them down.”

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Posted 6 years ago

“We have used this company before and have always found them very efficient from order through to delivery and recommend them. The product - 5mm slimline unfinished oak radiator pipe ferrules are a strong quality product that I stained to perfectly match our wooden oak flooring and have even bought a second set to spray black for our black lvt flooring as all I could find from other companies were plastic ones which I didn't particularly like. Thank you”

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Posted 6 years ago

“Nice ease of ordering direct. Fast delivery through DHL. Well packaged tin of adhesive. Excellent value. Friendly phone service from Sue. Thankyou.”

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Posted 6 years ago

Vanilla Wood Floors is rated 4.9 based on 886 reviews