VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.38

4.4 Rating 1,633 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty simple procedure”

Helpful Report

(Millicent Nkwane) - Posted 7 years ago

“Things went smoothly.”

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(Nosiphiwo Mute) - Posted 7 years ago

“Very good got no complaints the lady I spoke to was very polite”

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(Nosiphiwo Mute) - Posted 7 years ago

“Very good service. Everyone I have spoken to has been extremely polite and helpful. Special well done to Ryan Pink and Hayley Beger.”

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(Ryan Pink) - Posted 7 years ago

“I was contacted about the renewal of the policy and the lady who contacted me could have not been more helpful. I have no hesitation recommending this Company to naybody seeking this type of insurance”

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(Alexandra Pyman) - Posted 7 years ago

“I would highly recommend van compare as the person I dealt with was very professional and as expected”

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(Ben Hollington) - Posted 7 years ago

“very good communication, thanks for the help”

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(Antonio Vieira) - Posted 7 years ago

“Great service, friendly member of staff. Quick and easy to set up another year of van cover”

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(Annie Mguba) - Posted 7 years ago

“unfortunately due to a fault with the telephone line I had to ask some questions again, no fault of yours, security checks and gdpr was conducted properly and the questions asked were relevant and accurate overall a competent and professional person to deal with thank you Reg Spencer”

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(Nosiphiwo Mute) - Posted 7 years ago

“Nice and easy and very efficient, and I was pleased with the follow up”

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(Sadiqa Manan) - Posted 7 years ago

“Found that the service was very good, everything was explained clearly”

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(David LaBorde) - Posted 7 years ago

“I am not happy because I told the officer that I do not want a policy plan, but he does not understand what I mean !!”

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(Ryan Pink) - Posted 7 years ago

“GOOD friendley service”

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(Tayla Conway) - Posted 7 years ago

“The service today was very good . quick and my renewal was cheaper than last year , staff very helpful on phone, thanks”

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(Tayla Conway) - Posted 7 years ago

“nice and easy approach with all the relative information.”

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(David LaBorde) - Posted 7 years ago

“Good at it but i dident grasp the fact that my no claims dosent work on second vehicle so im in trouble now”

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(Kululwa.Zitumone) - Posted 7 years ago

“Nice and helpful”

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(Tayla Conway) - Posted 7 years ago

“Great service,competitive prices”

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(Callum Barber) - Posted 7 years ago

“Great service and really helpful”

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(Richard Clark) - Posted 7 years ago

“Was Refunded for cancellation but charged £90 van compare + £87 from underwriter for 3 week cover. Cancellation and undeclared (expired 3 points) Which shouldn’t of been a problem before they issued paperwork out in my opinion. Lost £177 Total. Lots of calls to and from van compare and to underwriter and getting cut off twice and transferred several times to few different people in call centre.”

Helpful Report

Posted 7 years ago

VanCompare is rated 4.4 based on 1,633 reviews