VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.38

4.4 Rating 1,633 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good to speak to someone in person and have the details explained to me. Very pleased with the service received, thank you.”

Helpful Report

(Alexandra Pyman) - Posted 6 years ago

“My experience was good on the phone with Van compare They were very helpful thanks for your help Best regards Ciaran”

Helpful Report

(Tauriq Kannemeyer) - Posted 6 years ago

“Very patient and thorough.”

Helpful Report

(Sevena Reynolds) - Posted 6 years ago

“Great service and great help thank you”

Helpful Report

(Alexandra Pyman) - Posted 6 years ago

“Great to deal with”

Helpful Report

(Millicent Nkwane) - Posted 6 years ago

“Easy to deal with the chap I spoke too very helpful . Makes insurance easy to understand. Thank you van compare Mr R Lake”

Helpful Report

(Ben Hollington) - Posted 6 years ago

“I was a bit disappointed that the quote by phone was more expensive than the one given via text, however I found Tauriq extremely polite and helpful in every respect and I would certainly suggest van compare to other people Thank you”

Helpful Report

(Tauriq Kannemeyer) - Posted 6 years ago

“Nosiphiwo, was so helpful to me and found the cover that suited me for my budget. Thankyou.x”

Helpful Report

(Nosiphiwo Mute) - Posted 6 years ago

“The service was excellent and quick”

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(Rachel Power) - Posted 6 years ago

“Very good costumer service”

Helpful Report

(Ben Hollington) - Posted 6 years ago

“Unfortunately I’m now very disappointed with this company my initial call was very helpful but since taking over £700 of my money they have threatened to cancel my policy one for proof of no claims bonus which were disclosed and proved and now saying insurance data base saying iv had 3 fault claims in the last year which is totally incorrect iv had one which was disclosed at time of quotation though information has been sent from my insurer proving one claim in 2018 you now wish me to pay £35 to change the date which your company has wrote down wrong on policy which is out of order and no fault of my own and disclosed at time of quote and on paying and rechecking !!! Appalling”

Helpful Report

(Zinzan Finnucane) - Posted 6 years ago

“Very confusing so far. I was given a quote and accepted it. Then more money was taken from my account because the national database was giving mis-information (which I explained). I was advised to contact previous insurer to remove (which they did), but am having difficulty getting back the extra money taken. 24 hours later I don’t have a receipt for the money taken or a policy. I have received countless useless emails from them, have just spoken to them to see if I need to do anything more, and was told (after being on hold for ages) that the documents would be in my junk mail. They are not. All in all. I haven’t a clue what is going on.”

Helpful Report

(Anica Mulder) - Posted 6 years ago

“Very good service. Thanks”

Helpful Report

(Rachel Power) - Posted 6 years ago

“Joe was polite informative and quick, exactly what I like”

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(Joseph Heater) - Posted 6 years ago

“Very good services and nice people”

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(Nosiphiwo Mute) - Posted 6 years ago

“We renewed with van compare for the second time yesterday and once again found their service to be very helpful and their prices competitive. We needed to make a couple of changes to our policy but this was done easily and quickly.”

Helpful Report

(Alexandra Pyman) - Posted 6 years ago

“Excellent service! Great friendly representative of company took my call.”

Helpful Report

(Taahir Fisher) - Posted 6 years ago

“my query was dealt with courteously and efficiently thank you”

Helpful Report

(Joseph Heater) - Posted 6 years ago

“thanks. in 10 minutes it was ready.”

Helpful Report

(Paige Murray) - Posted 6 years ago

“Very helpful and patient taking their time to get me the best deal possible. Thanks Ben and a big thank you to Sadika (South African) for helping me save a lot of money on my van insurance.”

Helpful Report

(Ben Hollington) - Posted 6 years ago

VanCompare is rated 4.4 based on 1,633 reviews