VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.38

4.4 Rating 1,633 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with the way I was helped on the phone”

Helpful Report

(Callum Barber) - Posted 7 years ago

“very helpful and courteous. Gave good advice”

Helpful Report

(Millicent Nkwane) - Posted 7 years ago

“Excellent service from Noshi , clear , concise and thorough.”

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(Nosiphiwo Mute) - Posted 7 years ago

“Lovely lady was so helpful and polite”

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(Kululwe Zitumane) - Posted 7 years ago

“Ever so friendly and helpful. Patient and efficient. Thank you.”

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(Paige Murray) - Posted 7 years ago

“David was very helpful and efficient when working through the details for the quote.”

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(David LaBorde) - Posted 7 years ago

“I found the customer service very good.”

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(Richard Clark) - Posted 7 years ago

“Really helpful, called me back when arranged to. Would use van compare again!”

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(David LaBorde) - Posted 7 years ago

“This is the first time I have used a compare service and I must say how easy and helpful it was , I would definitely recommend to my friends . Richard Clark the person I spoke to was brilliant with me”

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(Richard Clark) - Posted 7 years ago

“Very pleased with the service from VanCompare. Made two calls this week and both members of staff were very helpful, professional and knowledgable.”

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(Troy Rook) - Posted 7 years ago

“Pleasant and helpful staff Thank You”

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(Rachael Griffith) - Posted 7 years ago

“very prompt and efficient service”

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(Lauren Barnard) - Posted 7 years ago

“Very professional n reliable excellent service”

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(Millicent Nkwane) - Posted 7 years ago

“David was extremely helpful and sorted my issues out professionally which alleviated my stress levels due to my previous insurance broker going bust and leaving me very little time to sort out new insurance. Many thanks, Eric Tripp.”

Helpful Report

(David LaBorde) - Posted 7 years ago

“Very good very good”

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(Richard Clark) - Posted 7 years ago

“Excellent service with helpful advice”

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(Kazi Ahmed) - Posted 7 years ago

“Very polite,everything explained clearly,could not have asked for a better service.recomend to anyone”

Helpful Report

(Lauren Barnard) - Posted 7 years ago

“i found Millicent to be very helpful and every thing went well to completion she was very patient as i am hard of hearing. very easy to renew my insurance as there was a break between it lapsing and again to renewal”

Helpful Report

(Millicent Nkwane) - Posted 7 years ago

“They were very keen to secure my business...phone calls were a little much chasing for a decision BUT they were very helpful and polite. However after agreeing on our business van insurance for just my husband to drive the van they've decided to add a non fault accident that I had in my private car insurance under my husbands name despite me having the accident in a private car with no relevance to the business at all as a named driver on the van and the van is owned, stored at and registered to our business address and our car is private insurance owned, stored and registered to our home address. Despite giving them evidence the non fault claim was in a name not on their policy they will not remove it....its from 2015 and never came up before and we are with the same underwriter......a little disappointed as the communication from them suggested we were withholding information which we were not,......”

Helpful Report

(Stuart Rooney) - Posted 7 years ago

“Very personable and professional, I would have no hesitation recommending the insurer”

Helpful Report

(Ben Hollington) - Posted 7 years ago

VanCompare is rated 4.4 based on 1,633 reviews