VanCompare Reviews

4.50 Rating 1,525 Reviews
90 %
of reviewers recommend VanCompare
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.63 out of 5
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About VanCompare: has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 50,000 van insurance customers.*

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0333 200 1466



2 Denmark Road

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Anonymous  // 01/01/2019
Im very happy with the service straight forward .
(Mac Scholtz) - Posted 10 months ago
Product ok for price and person was polite enough but having put all details on line had to go through everything again on a lengthy phone call which seems a waste of time bearing in mind I had paid in full online
Also had someone phone later in the day who wanted to do it all yet again
I pointed out that I had everything already validated and was in possession of my documents
(Nosiphiwo Mute) - Posted 10 months ago
Good quick cheap nothing more needed how businesses should be
(Sadiqa Manan) - Posted 10 months ago
Very good service
(Taahir Fisher) - Posted 10 months ago
Good fast service and polite staff who are willibg to help
(Rachel Power) - Posted 10 months ago
Wasn’t much hassle and there were some good advice thank you very much.
(Nosiphiwo Mute) - Posted 10 months ago
Had a lovely experience with the company, always finds exactly what I need! Well done 😊
(Florence Dantjies) - Posted 10 months ago
Sorry I picked Van Compare. I have had multiple emails and calls about proof of no claims bonus that I supplied then more calls looking for additional proof of no claims as I said I had access to a car as well as my van. When asked why they needed this as it isn't relevant to the van.policy i couldnt get a straight answer. I have insured multiple vehicles over 40 years and never had to prove no claims on a secondary vehicle that has nothing to do with the policy. In addition all my conversations were with a call centre in south Africa and Ion many occasions I struggled with the accents.
(Zinzan Finnucane) - Posted 10 months ago
I chose Van Compare a few years back to search for motor insurance and get competitive prices, so far they have done brilliantly, today I needed to talk to them and Ben was the contact, he helped me through the choosing the correct information, and helped me with the payment. Thank you for a good job done.
(Ben Avenell) - Posted 10 months ago
Very helpful and pleasant
(Rachel Power) - Posted 10 months ago
Who’s very good with my insurance policy.
(Ridhwaan Dreyer) - Posted 10 months ago
Great service and my insurance came down which doesn't happen often thanks van compare
(Rachel Power) - Posted 10 months ago
Alright experience but didn't expect to have to go over it all again on phone after doing it online!!
(Sadiqa Manan) - Posted 10 months ago
Was friendly and polite on the phone
(Anica Mulder) - Posted 10 months ago
Excellent customer service: Abi, my advisor, couldn’t have been more helpful.
(Abongile Fana) - Posted 10 months ago
Very friendly and helpful staff member 5stars
(Tayla Conway) - Posted 10 months ago
great help
(Akiela Isaacs) - Posted 10 months ago
Very helpful in sorting out new policy
(Taahir Fisher) - Posted 10 months ago
First class,polite and cirtious
(Tasneem Smith) - Posted 10 months ago
Pleased with the service provided, clear accurate precise information.

Straight forward procedure.

Well done

Thank you

Michael Gray
(Norma Groenewald) - Posted 10 months ago
VanCompare is rated 4.50 based on 1,525 reviews