VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.39

4.4 Rating 1,631 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service quick and easy, and Jason was excelent”

Helpful Report

(Stuart Rooney) - Posted 7 years ago

“Excellent service. Extremely helpfull and knowledgeable. 5star”

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(Aaron Connelly) - Posted 7 years ago

“Very quick and easy....very helpfull and great communication. Very pleased”

Helpful Report

(Richard Clark) - Posted 7 years ago

“I spoke with a gentleman on the renewals team who was very helpful and understood my situation very well. I will continue to use van compare in future. I also like that all documents are sent by secure email with password protection. 10/10”

Helpful Report

(Antonio Vieira) - Posted 7 years ago

“Good advise”

Helpful Report

Posted 7 years ago

“Callum Barber was very helpful with the options I have with my van insurance and answered every question I had instantly and exactly what I needed to know. I dred calls sorting out insurances etc but Callum made the whole process simple and easy going!!”

Helpful Report

(Callum Barber) - Posted 7 years ago

“Very helpful and friendly service”

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(David LaBorde) - Posted 7 years ago

“Callum was really helpful from day one. Re negotiating an acceptable premium and calling back for me to pay,all agreed between us. Thanks 👍👍”

Helpful Report

(Callum Barber) - Posted 7 years ago

“Great service”

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Posted 7 years ago

“Good quick service”

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(Antonio Vieira) - Posted 7 years ago

“Very helpful and easy to understand”

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Posted 7 years ago

“Very friendly operators with expert advice to get the best price by far.”

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Posted 7 years ago

“Straight forward and simple”

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Posted 7 years ago

“Will not use again, added convictions for speeding that weren’t mine, overcharged , requested call back from a managed, but they haven’t bothered to call. DO NOT USE”

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Posted 7 years ago

“Great service and the make the process of insurance easy”

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Posted 7 years ago

“Very helpful and friendly experience.”

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Posted 7 years ago

“Very helpful and quick.👍”

Helpful Report

Posted 7 years ago

“Thanks for your service”

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Posted 7 years ago

“Fast, friendly and efficient.”

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Posted 7 years ago

“Absolutely terrible has taken me almost 2 months to cancel my policy and had to pay out half the policy premium terrible South African customer service have been with them 3 years then asked for my previous no claims which had been supplied 3 years previously no one to complain to”

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Posted 7 years ago

Hi Fiona, Thank You for your Feedback. Im sorry to hear about your experience. I would like to have a further look into this matter with you, if you could email me further details to cs@bismail.co.uk or call our office and request to speak to myself I would be happy to assist. Regards Nichola Geduld

Posted 7 years ago

VanCompare is rated 4.4 based on 1,631 reviews