VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.38

4.4 Rating 1,633 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 70%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, friendly and efficient.”

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Posted 7 years ago

“Absolutely terrible has taken me almost 2 months to cancel my policy and had to pay out half the policy premium terrible South African customer service have been with them 3 years then asked for my previous no claims which had been supplied 3 years previously no one to complain to”

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Posted 7 years ago

Hi Fiona, Thank You for your Feedback. Im sorry to hear about your experience. I would like to have a further look into this matter with you, if you could email me further details to cs@bismail.co.uk or call our office and request to speak to myself I would be happy to assist. Regards Nichola Geduld

Posted 7 years ago

“Was able to speak on a one to one basis, good understanding of what I want and was able to accumulate my need.”

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Posted 7 years ago

“Excellent friendly service I would recommend...”

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Posted 7 years ago

“This company take deposit , cancel insiurence after 1 day . And 492£ don't refunded ..... Despondent this not for policy . And take more information to tweeter I have Voice recorder.”

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Posted 7 years ago

Hi Ernestas, I have had a look into your policy and I can see you have already been in touch with our Complaints department and your complaint has since been handled. We appreciate your feedback. Regards Nichola

Posted 7 years ago

“Excellent service , man on phone very helpful , will recommend to friends and family , Thank you”

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Posted 7 years ago

“Really helpful and good advice”

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Posted 7 years ago

“great service”

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Posted 7 years ago

“Good”

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Posted 7 years ago

“Fast and efficient. Very clear”

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Posted 7 years ago

“Thanks for your help Ben.”

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Posted 7 years ago

“Tayla was very helpful today went out of her way to hp all she could be”

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Posted 7 years ago

“Very efficient service, thank you”

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Posted 7 years ago

“Fantastic service”

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Posted 7 years ago

“Superb Thank you”

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Posted 7 years ago

“Very quick and easy”

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Posted 7 years ago

“Had a small issue quickly and easily resolved”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Seamless service....all good but have been getting annoying calls 01483466664 at rate of 4-5 per hour since putting the phone down. Have googled this number and it links to Van compare according to others.”

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Posted 7 years ago

“Not happy with the fact that online quote was not accurate and a difference of £114 was final cover cost”

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Posted 7 years ago

VanCompare is rated 4.4 based on 1,633 reviews