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VanPimps Reviews

4.7 Rating 3,497 Reviews
93 %
of reviewers recommend VanPimps
Company Reviews Product Reviews
1,904
 Metrics Info
4.7
Based on 3,497 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read VanPimps Reviews
Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

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Joe N
Verified Buyer
“Van Pimps had the right part at the right price. Good service and they use Royal Mail.”
Helpful Report
Posted 8 years ago
We think so too Joe! we hope the key fob serves you well! Thanks for the review
Posted 8 years ago
Jon H
Verified Buyer
“A great service and a great product. Only negative is that had I not of ordered straight away I would of been sent a follow up email offering a 5% discount basically I was penalised for buying straight away. So. Way to add to basket wait a couple of days and save money???”
Helpful Report
Posted 8 years ago
Stuart B
Verified Buyer
“Could do with longer cord to tie it on with other than that good product fast delivery”
Helpful Report
Posted 8 years ago
Thanks for the advice Stuart, we will keep it in mind. Glad you are happy with our products
Posted 8 years ago
Lee P
Verified Buyer
“Ordered some side bars and chrome mirror covers which came within two days and and were easy to fit. Very happy with the service from vanpimps.”
Helpful Report
Posted 8 years ago
Thanks for your feedback Lee, much appreciated. looking forward to seeing you in the future!
Posted 8 years ago
PETER L
Verified Buyer
“Great service great product good price just one point to make comformation of order came back streight away but there was no advice on exspected delivery it just turned up one day when we were out.”
Helpful Report
Posted 9 years ago
Hi Peter thanks for your feedback we take onboard all customer feedback and we hope to hear from you again soon. Kind regards VanPimps
Posted 9 years ago
Simon B
Verified Buyer
“Nice & simple, needed two side windows for my van with fitting kit, fast delivery, great products help video online, job done!”
Helpful Report
Posted 9 years ago
Hi Simon thanks for the good review we love to hear the great feedback and we bet your van looks great. Kind Regards - VanPimps
Posted 9 years ago
Andrew M
Verified Buyer
“My items were delevered in less than 24hrs! Big thumbs up for that was not expecting them so quickly! The blackout curtain looks very well made. I have yet to fit it so i cant comment on fitment yet. The Fox running boards however are fitted and look really good. I did have some issues though in that the instructions were not much help and its near impossible to fit one of the brackets around the fuel delevery pipe on a vivaro. The brackets could do with a label on them to say which side and position they are ment for. I also didnt have enough nuts and bolts. The kit came with x10 nuts and bolts but as i put the extra supports on it quickly became clear i needed 12 in total. Also i feel that on a LWB vivaro only three supports is not quite adequate. I can feel a lot of give in the boards and i think the left hand one has bent slightly due to this. I am however overall happly with them and they have made getting in and out a lot eaisier for my daughter!”
VanPimps 4 star review on 4th November 2016 VanPimps 4 star review on 4th November 2016
Helpful Report
Posted 9 years ago
Hi Andrew thank you for your review we take on board all feedback and we are pleased that you are happy with your products. If you need any further assistance please do not hesitate to contact our customer service team at support@vanpimps.co.uk we hope to hear from you soon. Kind Regards - VanPimps
Posted 9 years ago
Gavin M
Verified Buyer
“Got two side windows for my MWB Transit, non opening door window was hard to fit as it was flat long ways and curved vertically the door has a two way curv. I had to clamp it overnight to stop it from lifting at the sides . The off side window has a two way curve built in so should be easier to fit. Well made windows sliding one very nice.”
Helpful Report
Posted 9 years ago
Hi Gavin thank you for your review and the feedback if you have any further questions or need any further help please do not hesitate to contact our customer service team on support@vanpimps.co.uk. Kind Regards - VanPimps
Posted 9 years ago
Graeme L
Verified Buyer
“Yet to unpack Windows but delivery was as promised”
Helpful Report
Posted 9 years ago
Thanks for the good review Kind Regards VanPimps
Posted 9 years ago
Thanks for the good review Kind Regards VanPimps
Posted 9 years ago
Mark C
Verified Buyer
“when i placed the order online i was prompted if i wanted text alerts as to the dilivery time/date ect, i opted for them however i didnt recieve any, however the item was delivered ontime and in good order. so it wasnt a major issue, but its good when the digital world meets the expectations or reality.”
Helpful Report
Posted 9 years ago
Hi Mark thanks for the review we appreciate the feedback and if you would like anything else please do not hesitate to get in touch. Kind Regards - VanPimps
Posted 9 years ago
Stephen B
Verified Buyer
“I bought 2 windows to fit my VW Crafter LWB. Both windows appear to be good quality and I'm happy with how they look on the van. Delivery was also very quick, the order arrived the next day! I fitted both windows myself using the fitting/bonding kit from van pimps, after watching one of the diy fitting videos. The only issue I had was that the glass primer bottle dried out 24 hours after opening, meaning I had to buy another bottle of primer. Not the end of the world but annoying!”
Helpful Report
Posted 9 years ago
Hi Stephen thank you for your review we are pleased that you are happy with your windows and we take all feedback on board if you need any further advice please do not hesitate to contact our customer service team. Thank you. Kind Regards - VanPimps
Posted 9 years ago
Adrian J
Verified Buyer
“Good service would use again”
Helpful Report
Posted 9 years ago
Hi Adrian thank you for your good review. Kind Regards- VanPimps
Posted 9 years ago
Michael T
Verified Buyer
“GLASS COULD HAVE BEEN SHAPED A LITTLE MORE SO CORNERS DID NOT STICK OUT AS MUCH AS THEY DO HAD TO TAPE DOWN AND IN MUST LOOK OK IN MORNIING CUSTMER NOT COMPAINED NICE OPENING WINDOW MECH WORKS WELL”
Helpful Report
Posted 9 years ago
Hi Michael thank you for your review we do advise that you use a ratchet strap this will then pull the windows to follow the contour of the van. Please do not hesitate to get in contact with us if you need anything else. Kind Regards--VanPimps
Posted 9 years ago
Anthony S
Verified Buyer
“Pleased with product ie side bars for my L4 boxer van , just a little disappointed there are no fitting instructions supplied .”
Helpful Report
Posted 9 years ago
Hi Anthony thank you for your review and thank you for the feedback if you would like further assistance with the instructions please feel free to email our customer service team who will be happy to help at support@vanpimps.co.uk Kind Regards Van Pimps
Posted 9 years ago
Mark S
Verified Buyer
“Excellent window kit , everything what I needed.”
Helpful Report
Posted 9 years ago
Hi Mark thank you for the great review we bet your windows look great and we hope to hear from you again soon. Kind Regards- Van pimps
Posted 9 years ago
Keith
Verified Buyer
“Very nice piece of stainless steel! Not so sure about having to buy extra adhesive (because of the British adverse weather conditions??) Easy to negotiate website. Good and quick delivery service.”
Helpful Report
Posted 9 years ago
Hi Keith Thank you for your good review we are very pleased that you are happy with our service and do hope to hear from you again soon -Regards Van Pimps
Posted 9 years ago
Joe
Verified Buyer
“Bonnet bra is a good fit, I fitted it yesterday 5.6.12 hottest day of the year to follow their instructions. Securing tags are ok but one niggle is the centre front!! right where the bonnet catch/release mechanism is. Tie down rope could do with a little diagram as ' diagonal isn't really helpful. After fitting noticed that the stitching was unravelling on one side of the seam.”
Helpful Report
Posted 9 years ago
Hi Joe, Thanks for getting the 4 star review, if there is an issue with the stitching get in touch with customer services and we will sort out a replacement.
Posted 9 years ago
Fergus
Verified Buyer
“Wrong windows shipped first time but easily and rapidly resolved at no cost to me - these things happen, else would have been excellent. Windows supplied are an excellent fit and seem well made, I bought slide opening windows for a sprinter.”
Helpful Report
Posted 9 years ago
Hi Fergus, I do apologise for this and any inconvenience that was caused to yourself. Were delighted that your happy with your windows. I'm sure your sprinter van looks great! :) Kindest regards, Vanpimps.
Posted 9 years ago
Andrew
Verified Buyer
“First time I have ventured into installing a new window in my van and went for the tinted privacy with sliding window for a transit van. The lady who took my order advised on materials and and the window arrived the next day as promised well packaged and before 10am. Watched the installation videos on the website and got to work. Don't have much knowledge of the glass quality but it is flawless. The window is awesome and the lads at work have given the two thumbs up for the styling and how easy it was too install. Van pimps gave me the confidence to buy from them a very competive great quality product with service second to none. Saving now towards installing a second window, completing my project! Thanks again Van Pimps, your service is a great example of how the rest should follow. Thanks!”
Helpful Report
Posted 9 years ago
Hi Andrew, We strive to give the best customer service in every way possible and try advise our customers in the best way we can. I'm glad the lads at work and enjoying your van as much as you are! We look forward to hearing from you again and seeing pictures of the finished master piece!! Kindest regards, Vanpimps.
Posted 9 years ago
Craig
Verified Buyer
“Purchased some curtains for my Renault traffic delivery was spot on there next day there was a fitting pack missing sent e mail and new pack sent out that day required some fitting instructions just to be sure and e mailed to me that day quick response and product looks great”
Helpful Report
Posted 9 years ago
Hi Craig Thank you for the good review we are very pleased that you have all you need and we are sure your van looks great. Kind Regards - Van Pimps
Posted 9 years ago
VanPimps is rated 4.7 based on 3,497 reviews
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