VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,682 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

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VanPimps 5 star review on 25th July 2026

Bret M

Tracy M

683

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with product ie side bars for my L4 boxer van , just a little disappointed there are no fitting instructions supplied .”

Helpful Report

Posted 10 years ago

Hi Anthony thank you for your review and thank you for the feedback if you would like further assistance with the instructions please feel free to email our customer service team who will be happy to help at support@vanpimps.co.uk Kind Regards Van Pimps

Posted 10 years ago

“Excellent window kit , everything what I needed.”

Helpful Report

Posted 10 years ago

Hi Mark thank you for the great review we bet your windows look great and we hope to hear from you again soon. Kind Regards- Van pimps

Posted 10 years ago

“Very nice piece of stainless steel! Not so sure about having to buy extra adhesive (because of the British adverse weather conditions??) Easy to negotiate website. Good and quick delivery service.”

Helpful Report

Posted 10 years ago

Hi Keith Thank you for your good review we are very pleased that you are happy with our service and do hope to hear from you again soon -Regards Van Pimps

Posted 10 years ago

“Bonnet bra is a good fit, I fitted it yesterday 5.6.12 hottest day of the year to follow their instructions. Securing tags are ok but one niggle is the centre front!! right where the bonnet catch/release mechanism is. Tie down rope could do with a little diagram as ' diagonal isn't really helpful. After fitting noticed that the stitching was unravelling on one side of the seam.”

Helpful Report

Posted 10 years ago

Hi Joe, Thanks for getting the 4 star review, if there is an issue with the stitching get in touch with customer services and we will sort out a replacement.

Posted 10 years ago

“Wrong windows shipped first time but easily and rapidly resolved at no cost to me - these things happen, else would have been excellent. Windows supplied are an excellent fit and seem well made, I bought slide opening windows for a sprinter.”

Helpful Report

Posted 10 years ago

Hi Fergus, I do apologise for this and any inconvenience that was caused to yourself. Were delighted that your happy with your windows. I'm sure your sprinter van looks great! :) Kindest regards, Vanpimps.

Posted 10 years ago

“First time I have ventured into installing a new window in my van and went for the tinted privacy with sliding window for a transit van. The lady who took my order advised on materials and and the window arrived the next day as promised well packaged and before 10am. Watched the installation videos on the website and got to work. Don't have much knowledge of the glass quality but it is flawless. The window is awesome and the lads at work have given the two thumbs up for the styling and how easy it was too install. Van pimps gave me the confidence to buy from them a very competive great quality product with service second to none. Saving now towards installing a second window, completing my project! Thanks again Van Pimps, your service is a great example of how the rest should follow. Thanks!”

Helpful Report

Posted 10 years ago

Hi Andrew, We strive to give the best customer service in every way possible and try advise our customers in the best way we can. I'm glad the lads at work and enjoying your van as much as you are! We look forward to hearing from you again and seeing pictures of the finished master piece!! Kindest regards, Vanpimps.

Posted 10 years ago

“Purchased some curtains for my Renault traffic delivery was spot on there next day there was a fitting pack missing sent e mail and new pack sent out that day required some fitting instructions just to be sure and e mailed to me that day quick response and product looks great”

Helpful Report

Posted 10 years ago

Hi Craig Thank you for the good review we are very pleased that you have all you need and we are sure your van looks great. Kind Regards - Van Pimps

Posted 10 years ago

“Hello I am pleased with the Apollo side bars I received . But you sent me no instructions to fit them after a number of phone calls you emailed me some which do not really explain a lot which will make fitting them a lot harder . Wish I had not bought them off you . Yours S Sheehan.”

Helpful Report

Posted 10 years ago

Hi Stanley, Many thanks for your review. I am glad that you are happy with the side bars. Unfortunately we only have the instructions that we are provided with. We can try and advise you as much as we can however we are purely an online supplier and we haven not fitted these ourselves either. We are getting vans in and fitting parts to them so we can make our own instructions with more detail, if you would like to wait for us to do this and then send you different ones over, we can do that. Of course if you do not want them you are more than welcome to send them back to us. Kindest regards, Vanpimps.

Posted 10 years ago

“Good finish on the parts bought One handle tool has tool marks in the handle,I havent fitted them on my van. When fitting I have your PU 50 mastic do i remove your glue strips or use both. David.”

Helpful Report

Posted 10 years ago

Hi David, Many thanks for your review. The 3m tape can be removed if you want to bond them on or you can use both for extra strength. Its down to personal preference. Kindest regards, Vanpimps.

Posted 10 years ago

“Curtains purchased for my camper were of a very good quality and service was great, thank you”

Helpful Report

Posted 10 years ago

Hi Andrew We are very pleased that you are happy with our service and curtains as we love to hear this great feedback Kind Regards - Van Pimps

Posted 10 years ago

“Very good delivery and service but recently bought an item and didn't realise that the adhesive and glue where not included so by the time we had purchased and got the glass we then realised that these where not included so had to order again and pay extra postage if this isn't included on all windows its a bit silly why buy a window without the adhesive and the website could easily flag this up at basket stage”

Helpful Report

Posted 10 years ago

Hi Stephen, Thanks for your review. I appreciate for people that are bonding the windows themselves it would make sense to buy the window in with the fitting kit, however that would up the price and not everyone needs fitting kits as they have them fitted by a professional window fitters which already have the fitting kits- so we sell the window separate with the fitting kits available to buy additional if needed. Of course i will speak to the person who deals with the website and see if we can get this flagged up at basket stage so this is clear that the windows do not come with the fitting kits unless in a window package. Please feel confident that all feedback is gladly welcome and taken on board. Kindest regards, Vanpimps.

Posted 10 years ago

“the rails are of good quality the only thing that lets them down is the spacers I have sprayed them with two pack epoxy paint and stove them, hope this will prevent them from going rusting the other thing is there are no instructions on how they are fitted so I am hoping it is straight forward enough as I have not fitted them yet otherwise everything else is ok. Regards Phil”

Helpful Report

Posted 10 years ago

Hi Phil, The spacers should not rust as they are Stainless Steel. By all means i can email you over some instructions. The existing holes are already in your roof. If you have any trouble please do not hesitate to contact us. Kindest regards, Vanpimps

Posted 10 years ago

“Good contact with costumer service, no problem with a product, quick delivery. Is pity, that you can't ship to Ireland (post code not compatible) I had to drive to Northern Ireland to pick it up. Thank you Andrew”

Helpful Report

Posted 10 years ago

Hi Andrew Thank you for your good review we take pride in our customer service and we are always pleased to hear that you were satisfied with our work. We do apologies about the Ireland shipment we are currently looking into this to be able to ship outside of the UK. Take care kind regards Van Pimps

Posted 10 years ago

“I could not fault Van Pimps as they delivered on time even at this time of year, the product however was not as straight forward as the write up would suggest. The instructions were nothing more than an attempt to list the items supplied, I had to do a fair bit of trimming and had to buy two more bolts as the ones supplied were just not long enough, minor gripe but annoying.”

Helpful Report

Posted 10 years ago

Hi Adrian, Many thanks for your review. I'm sorry to hear that you had trouble fitting your Vito roof rails, however this is the first that we have heard of this and of course if you had given us a call we would have been more than happy to help you and rectify the problem with the bolts being too short. I hope you have now sorted this issue and your roof rails look great. If not please do not hesitate to call us and we will be happy to assist you. Kindest regards. Vanpimps.

Posted 10 years ago

“Ordered 2 side windows for my vito both arrived less than 48hrs later and very well packaged. The quality is very good and their fitting video is much better than an ikea style fitting instructions”

Helpful Report

Posted 10 years ago

Hi Simon, Many thanks for your review- I'm glad you happy with your windows and i'm sure they look superb on your Vito!! Kindest regards Vanpimps

Posted 10 years ago

“Ordered 5 windows, one arrived smashed, but a replacement was sent out quickly after proof of the smashed one was provided. Could have done with a more detailed youtube clip online to watch showing how to apply the adhesive using the notched nozzle. I only figured this out on the last two windows and consequently have quite a few leaks to rectify with bathroom silicone. I also managed to stick the nearside rear glass a touch too far forward, so it just fouls on the sliding door when it opens (not when it's shutting). A heads up on this for the total novice would be really helpful too! Overall an excellent quality product, at a very reasonable price.”

Helpful Report

Posted 10 years ago

Hi Seb. Many thanks for your 4* review. i will pass your feedback onto the guys who deal with the fitting videos-with regards to your windows i do hope you get this sorted and do not hesitate to contact us in any way if we can be of any assistance with this. Kindest regards. Vanpimps

Posted 10 years ago

“The service and delivery are superb, the windows look good but are not a good fit. You supply 2 tubes of adhesive for the pair of windows. Assuming that one does each window. The bead of adhesive has to be that deep that even one and a half were needed for 1 window. The adhesive was so hard to gun on I think it was on it's way being past it's sell by date. In the end I had to get my mates son who is a windscreen fitter to fit them using his own adhesive. Even he said they were not a good fit and needed far to much bead of glue. They do look nice now fitted apart from the gap shown on the inside.”

Helpful Report

Posted 10 years ago

Hi Rob, Thanks for your review. This is the first i have heard of this, If you sent us an email or called one of us in the office would have been more than happy to assist with this and help rectify the problem. One tube of bonding adhesive should be more than enough for each window and with regards to the sell by date i have been down to the warehouse and all the ones that we have are with a sell by date of 2016/17. Kindest regards Vanpimps.

Posted 10 years ago

“Product is brilliant. Fast delivery and the video on the website a super great help to fit the windows. I would have struggled without the video. The website does not state that they won;t ship outside the UK and when I called they confirmed they don't ship to Ireland, because they are not keen to send the shipment by boat, whilst they do ship to Northern Ireland which is 10 miles up the road and also requires shipment by boat. The website has a loyalty system, which is good for returning customers, but not for me (once off buyer as I am converting a van into a camper). I ordered 4 windows and all fitting bits. I wanted to order more (wind deflectors), but was advised to split my order in 2 so I can use up my points on my second order. I never placed the second order as the shipping and handling to NI was £ 29.99 whilst the product is £24.99 - points approx £ 11. So the S&H would be more expense than the product, which I ended up buying somewhere else (sorry guys). Bottom line: - Do I recommend: Yes, I highly recommend VanPimps and have already to others. - Tip for VanPimps: investigate if you can ship outside the UK as I believe you will get more custom + offer alternative to loyalty points for once-off buyers (e.g. allow them to transfer their points to others, offer customer to deduct 50% of points now (and loose the rest) or keep 100% for next purchase (returning customers). I hope this feedback helps. I am extremely pleased with the product! Regards, Robin”

Helpful Report

Posted 10 years ago

Hi Mark, Many thanks for your great review. Sorry to hear about the confusion caused with the shipping and points system. We are currently looking at shipping further than just UK. Thanks for your tips, We will take this on board. Kind Regards Vanpimps

Posted 10 years ago

“Product good .would be nice to have some advice on sticking them on like try and stick outer edges on first ..I have fitted mine but have gaps all around where it hasnt fitted flush .look good from front of van but not so when u look in mirrors ..fitted now so I will have to live with it .”

Helpful Report

Posted 10 years ago

Hi John, Im really sorry to hear that, this is the first we have heard of this, if you had rang up Vanpimps one of my colleagues would have been more than happy to assist you. Kind regards Vanpimps

Posted 10 years ago

“Few slight scratches on side bars , not noticeable but their.”

Helpful Report

Posted 10 years ago

Hi Andrew, I'm sorry to hear about the scratches on your side bars. if you had called and notified us of this we would have been more than happy to help. Many thanks, Kind regards Vanpimps

Posted 10 years ago

VanPimps is rated 4.7 based on 3,682 reviews