VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,646 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0116 441 7550

Email:

help@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

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676

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product description, spoke of very high quality, in fact I've copied directly front their web site below These are exceptional in every way. OEM style and quality. ..... Nope Great price. Yes Strong and look very sleek. We are sure you will be over the moon when you receive these as the quality is second to none. You know that feeling of o my word, how do they get away with selling such poor quality, cheap plastic fittings which don't fit right, I had to grind bits off cut bolts down, flabbergasted at how poorly the bars fit into the fittings, plastic adaptors which didn't clip together, shaped castings which don't quite match the shape of the roof ! Hugely disappointed, I should've spent the extra bought proper Mercedes rails and had them painted or coated black, in fact I might have to still !”

Helpful Report

Posted 11 years ago

Hi Caron, Sorry you are dissatisfied with your purchase, we have sold lots of this item and had some fantastic feedback about the quality of the product, it seems you may have received a defective set of roof bars. We would recommend if you are not happy with your purchase to get in touch with us as this is the first we have found out about your issue, We can't help if we dont know! Feel free to get in touch!

Posted 11 years ago

“Still no received my side bars”

Helpful Report

Posted 11 years ago

Hi Steven, Could you please get in contact with us regarding this matter, instead of leaving negative feed back as there has been no correspondence from you to suggest that you have not received your order. You can contact us on 01164417550 and we will get this matter addressed as quickly and efficiently as possible this is the first time we have heard of this.

Posted 11 years ago

“excellent service,good quality gear,reasonable prices.well done & thank-you to all the staff.”

Helpful Report

Posted 11 years ago

Thank you for you kind works David, Glad you are happy with our service and products and if these is anything else we can help you with please do not hesitate to contact us.

Posted 11 years ago

“Ordered ally running boards they were delivered on the said day I'm still trying to get them to fit the instructions consist of three images but no text I've phoned for help but as yet no reply looks like a case of we've got your cash so what the hell Dennis Mid Wales”

Helpful Report

Posted 11 years ago

Hi Dennis, Glad we have got your issue resolved now and sent over some fitting instructions, glad you are happy with your purchase now. Also would like other customers to know we sent out extra brackets at a loss to us to allow you to modify the bars to suit your needs for your modified taxi van.

Posted 11 years ago

“very pleased with the service great product will be useing this company again”

Helpful Report

Posted 11 years ago

Hi Phillip, so glad that you are happy with our service and products, if we can help you with anything else please do not hesitate to contact us.

Posted 11 years ago

“Purchased a set of side runners for a transit custom, very poor instructions. In fact the photos in the instructions aren't the brackets that come with the runners. 45 minutes to fit it says! Took over 2 hours. Also just to say when I called for help I was told I would get a call back on Monday am, this didn't happen, I called then I was told Dillon would call back, this didn't happen either. When I did speak to Dillon he was very helpful and did say send them back if I wasn't happy. I have now managed to install them but the design needs looking at, which I know is nothing to do with vanpimps.”

Helpful Report

Posted 11 years ago

“Bought a few things for my amarok from these guys very pleased with all items service is second to none ..well worth recommending them fast posted ect ...wwell done will definitely buy again ...four star service ... Mr p henton leicester ...”

Helpful Report

Posted 11 years ago

Hi Paul, Thank you for your kind review. If there is anything else i can help you with please do not hesitate to contact the team.

Posted 11 years ago

“Good service! action taken, as promised”

Helpful Report

Posted 11 years ago

Hi Abdul, Thank you for your review glad you are happy with our service.

Posted 11 years ago

“Prompt delivery and good quality items, pleased to purchase goods off this company.Running boards and side window wind deflectors being the items bought.”

Helpful Report

Posted 11 years ago

Hi Desmond, So glad you are happy with your purchase please contact us if there is anything else we can help you with.

Posted 11 years ago

“friendly knowledgeable and efficient staff quick service.”

Helpful Report

Posted 11 years ago

Thank you for you kind review, if you need any further assistance please do not hesitate to contact the team here at Vanpimps.

Posted 11 years ago

“Good service,great prices,fast delivery”

Helpful Report

Posted 11 years ago

Hi Joanne, thank you for the great review, so glad you were happy with our products, if you do need any more help then please do not hesitate to contact the team here at Vanpimps.

Posted 11 years ago

“Ordered rear windows for Citroen Relay and the stainless handle covers. They arrived the following day. The quality is excellent. Really pleased”

Helpful Report

Posted 11 years ago

Hi Geoffrey, so glad you are pleased with our products. If you need help with anything in the future please do not hesitate to contact us.

Posted 11 years ago

“Ordered item yesterday (05/02/15) - easy process, good communication from you, just waiting on items to arrive now. Thanks”

Helpful Report

Posted 11 years ago

Hi Daniel, thank you for your review, your items will be dispatched today for delivery on Monday. If there is anything else i can help you with please do not hesitate to contact me.

Posted 11 years ago

“No problems at all and very helpful on phone too”

Helpful Report

Posted 11 years ago

Thank you William, Glad to be of service and if there is anything else you require please do not hesitate to contact us.

Posted 11 years ago

“Item delivered very fast looks great on van very pleased highly recommended”

Helpful Report

Posted 11 years ago

Thank you Lee, Glad to be of service if there is anything else we can help you with please do not hesitate to get in contact with us.

Posted 11 years ago

“Good service, fast delivery. Would use again.”

Helpful Report

Posted 11 years ago

Thanks for the feedback and glad you are pleased with your purchase!!! Vanpimps.co.uk

Posted 11 years ago

“As fitting not enough string and as tightening. After applying water aplit along seams!!”

Helpful Report

Posted 11 years ago

Sorry you had a problem with your order, I believe this has been rectified now and hope you are now pleased with your purchase.

Posted 11 years ago

“The service was excellent very polite I was very happy with the service and definitely would deal with again the windows I had for my renault trafic was excellent and delivery was best I've ever had next day can't beat that thank you van pimps ????”

Helpful Report

Posted 11 years ago

Hi Wayne and thanks for the praise, glad you are pleased with the windows, feel free to post a picture of them on our Facebook page www.facebook.com/vanpimps

Posted 11 years ago

“Excellent service ,does exactly as it says on the tin. Contact was good and prompt response to any communications reference the items ordered. Overall experience was very good and would certainly recommend to a friend.”

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Posted 11 years ago

Another happy customer thanks for the feedback and recommendation!

Posted 11 years ago

“ordered some side steps for ford ranger and told that bolt holes would be on chasis to fit straight on.there were no bolt holes and had to pay to get them fitted,bit of a let down when the site states fits all ford rangers,simple to fit,no drilling.This should be taken off your site.Also no fitting instructions enclosed.”

Helpful Report

Posted 11 years ago

Hi Alan, Sorry you had trouble with fitting this item and didn't receive any instructions in your parcel. You should have made contact with us when you had this issue and we would have happily resolved it for you. This is the first we have heard of your issues, we are always here to help.

Posted 11 years ago

VanPimps is rated 4.7 based on 3,646 reviews