Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.81

4.8 Rating 537 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 537 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely ,friendly staff who were very helpful.I will be using again for a pipe tube in the near future.”

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Posted 6 years ago

“Great customer service and accessories”

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Posted 6 years ago

“An excellent roof rack! Got it assembled and fitted in no time, and I was really impressed by how solid it felt. Brilliant.”

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Posted 6 years ago

“Great item, and very efficient with communication and delivery Thanks.”

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Posted 6 years ago

“Brought roof bars excellent quality after sales very helpful will definitely youse again”

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Posted 6 years ago

“Very helpful and good at keeping you informed about the delivery. Thank you”

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Posted 6 years ago

“Excellent service and communication and ladder arrived in Australia within a week”

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Posted 6 years ago

“Excellent fast delivery”

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Posted 6 years ago

“very impressed with service received. efficient staff, speedy delivery, excellent product, and best of all made in Britain. well done.”

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Posted 6 years ago

“Hi all Van Guard were brilliant in handling my order. I messed up originally with my order but the team were so helpful and put it right . The delivery service was fantastic and i have my roof bars now in place. Thanks guys.”

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Posted 6 years ago

“top service ! good quality products”

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Posted 6 years ago

“Tracey was very helpful when I phoned to order some additional fittings to change a roof rack from one van to another. Components arrived next day so the vehicle was in use straight away. Excellent service. Many thanks.”

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Posted 6 years ago

“Prompt and efficient service - very impressed!”

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Posted 6 years ago

“Great service, needed some brackets for ultibars and visited van-guard HQ in Exeter. Helpful and polite staff. Thanks”

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Posted 6 years ago

“Very friendly and efficient help over the phone. The small parts I required were not listed on the website, but they were quickly ordered over the phone and very reasonably priced. They arrive the next day!”

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Posted 6 years ago

“Excellent Service, Thank You”

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Posted 6 years ago

“Best customer care I have had in years.”

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Posted 6 years ago

Hi Nicholas, Wow, thank you so much. Myself & the Customer Service Team are passionate about providing great customer service so your comment means a lot to us. All the best, Laura Sugg - Sales Support Manager

Posted 6 years ago

“Jade was great to deal with , she knew the products and was very professional and efficient at getting the product to me. I'm from Canada and she had the roof rails here in 4 days when I needed it. I like the quality of the rails and would buy your products again.”

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Posted 6 years ago

Hi Barry, Thank you for taking the time to leave us a review & for highlighting what a great member of the team Jade is. She'll be pleased to hear that your experience purchasing Van Guard products was a positive one and that you are happy with the product received too. All the best, Laura Sugg - Sales Support Manager

Posted 6 years ago

“Excellent service very helpful.”

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Posted 6 years ago

“Good looking rails, however Inherently low security:To remove the brackets, all you need is a spanner. Simply unscrew and carry away the attached rails and pipe carrier still locked and full of copper!”

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Posted 6 years ago

Van Guard Accessories is rated 4.8 based on 537 reviews