Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.83

4.8 Rating 388 Reviews

97 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 388 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect, with an excellent service delivered next say”

Helpful Report

Posted 1 year ago

Hi Russell, Thank you for taking the time to leave us this great feedback! It's fantastic to see your positive comments about our service and delivery times. We hope to see you again soon. Chris

Posted 1 year ago

“Excellent service, well done delivered next day.”

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Posted 1 year ago

Hi Stephen, Thank you for taking the time to leave us this great feedback. It's fantastic to see your positive comments about our service and delivery! We hope to see you again soon. Chris

Posted 1 year ago

“excellent service, very helpful, posted item arrived next day.”

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Posted 1 year ago

Hi Laurie, Thank you for taking the time to leave us this fantastic review! It's great to see your comments about our service and delivery. We hope to see you again soon. Chris

Posted 1 year ago

“It's a good roof rack once put together,absolutely loads of bits and pieces included in the packs but the instructions are pretty good and easy to understand”

Helpful Report

Posted 1 year ago

Hi Mark, Thank you for taking the time to leave us this feedback. It's great to see your comments regarding your new Ulti Rack+ and how the installation went. I can appreciate there are quite a few parts that come with our roof racks, we like to try and keep our prices low for our customers so there is a bit of construction required upon installation but I'm confident that you'll love our finished product. We hope to see you again soon. Chris

Posted 1 year ago

“Great product, easy to install and is a secure, convenient storage solution.”

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Posted 1 year ago

Hi David, Thank you for taking the time to leave us this great feedback. It's fantastic to see your positive comments about our products! We hope to see you again soon. Chris

Posted 1 year ago

“Purchased lockable ladder clamps from Vanguard. They were delivered next day as promised. Very easy to assemble and use and they do the job perfectly. Would definitely recommend this product. Also, the company emailed the invoice which doesn’t always happen but as a business user, is very important. Great service all round, makes a change these days!”

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Posted 1 year ago

Hi David, Thank you for taking the time to leave us this great review! It's fantastic to see your amazing comments about the service you received and our products. We hope to see you again soon. Chris

Posted 1 year ago

“visited and purchased an ulti rack+ from Vanguard as luckily for myself they are based not far from where I live. The Staff were polite and professional and showed me all the options available for my vehicle. I have to say seeing the quality of their premises and the product was impressive. The fact it's made locally by a British company is great. The roof rack only took a few hours to put together and I am very happy with my purchase.”

Helpful Report

Posted 1 year ago

Hi Nigel, Thank you for taking the time to leave us this amazing review! It's fantastic to see your great comments about our products and the service you received when you came in. We hope to see you again soon. Chris

Posted 1 year ago

“I purchased a van guard ultra roof rack for my Peugeot expert long wheelbase and it came promptly in 3 boxes was easy to fix together and easy to install. Great deal would highly recommend. Thanks”

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Posted 1 year ago

Hi Anthony, Thank you for taking the time to leave us this great feedback and pictures of your new UltiRack! It's fantastic to see your positive comments about how easy it was to install. We hope to see you again soon. Chris

Posted 1 year ago

“The parts I required were easy to order and came promptly. These were rail plates, the body of these are now produced in a hard plastic. Really happy with them, thanks. For feedback…when I was searching online for these, I was unfamiliar with this name and it was difficult to track them down even on the Van Guard website - they don’t seem to appear alongside other rail accessories and the other accessories that depend upon them don’t mention them or if they come with a set. I was considering ordering securing eyes to get them but eventually found the rail plates in the end.”

Helpful Report

Posted 1 year ago

Hi Nick, Thank you for taking the time to leave us this review. It's great to see your positive comments regarding our rail plates and their new design. Thank you also for the feedback on the difficulties locating the items on our website. I will pass this onto our online team who can look at making it easier to locate items. We hope to see you again soon. Chris

Posted 1 year ago

“The bars are great and really easy to install. The discount was an added bonus when purchasing the easy load ladder roller bar. The team on the end of the phone were really knowledgeable and friendly and gave great advice. Quick delivery. Really pleased with the whole experience”

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Posted 1 year ago

Hi David, Thank you for taking the time to leave us this fantastic feedback. It's amazing to see your great comments about our products and customer service team! We hope to see you again soon. Chris

Posted 1 year ago

“Ordered online and item arrived within a couple of days. Recommended seller.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for taking the time to leave us this great feedback. It's fantastic to see that you would recommend us as a seller! We hope to see you again soon. Chris

Posted 1 year ago

“Arrived quickly to me here in Jersey, Easy to fit and just the job for loading/unloading Kayaks & hard paddle board 👍”

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Posted 1 year ago

Hi David, Thank you for taking the time to leave us this great review. It's fantastic to see your comments about our bars and how you use them for your kayaks and paddle boards! We hope to see you again soon. Chris

Posted 1 year ago

“Arrived,in good time and where requested ,as I was not home at time. Easily fitted and solid good looking racks”

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Posted 1 year ago

Hi Peter, Thank you for taking the time to leave us this great feedback. It's fantastic to see your positive comments about our products and delivery time. We hope to see you again soon. Chris

Posted 1 year ago

“Nice looking and very functional. They don't affect the mpg, which was a surprise and they're super quiet. This is my 6th set of Vanguard bars which tells you everything!”

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Posted 1 year ago

Hi Neil, Thank you for taking the time to leave us this fantastic review! It's great to see your amazing comments about our Ulti Bars. We hope to see you again soon. Chris

Posted 1 year ago

“Good Quality, easy to install”

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Posted 1 year ago

Hi Richard, Thank you for this fantastic review. It's great to see your comments about the quality and ease of instal with our items. We hope to see you again soon. Chris

Posted 1 year ago

“Awesome product. Don’t do what I did and drive under a low barrier the day after fitting and snap one of the sliding load stoppers 🥲”

Helpful Report

Posted 1 year ago

Hi Ashley, Thank you for the great review of our products! Sorry to hear about that low barrier that snapped your load stop! If you need a replacement one you can purchase them on our website under the 'Parts & Spares' tab. We hope to see you again soon. Chris

Posted 1 year ago

“Easy fit, really solid stuff, real easy to secure to the van, love it”

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Posted 1 year ago

Hi Chris, Thank you for taking the time to leave us this fantastic feedback! It's great to see your positive comments about our products. We hope to see you again soon. Chris

Posted 1 year ago

“Nice bit of kits, well designed & easy to fit. Delivered in time. Excellent service…”

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Posted 1 year ago

Hi Surendra, Thank you for taking the time to leave us this great review! It's fantastic to see your comments about our items and service. We hope to see you again soon. Chris

Posted 1 year ago

“Very helpful team , would definitely recommend Van Guard for roof rack and customer service thanks”

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Posted 1 year ago

Hi Sam, Thank you for taking the time to leave us this fantastic feedback! It's great to see your amazing comments about our customer service team. We hope to see you again soon. Chris

Posted 1 year ago

“Value and excellent delivery”

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Posted 1 year ago

Hi Philip, Thank you for taking the time to leave us this great review! It's great to see your amazing comments about our product's value and delivery! We hope to see you again soon. Chris

Posted 1 year ago

Van Guard Accessories is rated 4.8 based on 388 reviews