Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.81

4.8 Rating 497 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 497 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 28th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great roof rack , had a couple of spare bits due to my fault, swift delivery Good company 👍”

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Posted 5 months ago

Good afternoon Graham, Thank you for taking the time to leave us such a nice review! We are glad to see you're happy with the rack and us! Kind regards Becky

Posted 5 months ago

“Got my order very fast , at a great price , happy customer. Thanks”

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Posted 5 months ago

Thank you Jeremy for taking the time to leave a review, great to hear you are a happy customer, many thanks, Becky

Posted 5 months ago

“The guards are great. The fitting instructions are pretty good. The template the sticky back foam needs a rethink. Perhaps a card version would be better as the foam stretches. Apart from that they look good, hopefully work well and cost is pretty reasonable.”

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Posted 5 months ago

Good morning Martin, Thank you for your feedback. I have spoken to our technical team about your feedback and they confirmed the following: "We use a foam gasket as it prevents water ingress and doubles as a template. However, we understand it can be tricky to use on some vehicle contours and we’ve started including metal templates on certain product lines due to this" Great to hear you are happy with the product, many thanks Becky

Posted 5 months ago

“Very good product!”

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Posted 5 months ago

Thank you Adrian for taking the time to leave us a review. Great to hear you are happy with the shields Many Thanks Becky

Posted 5 months ago

“Good product being black on a black van was discreet when fitted very pleased with this product”

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Posted 5 months ago

Thank you Mark for taking the time to leave a review, great to hear, many thanks, Becky

Posted 5 months ago

“Shields arrived swiftly and customer service was excellent”

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Posted 5 months ago

Thank you Noel for taking the time to leave us a review, great to hear. I have feed back to Tracey who spoke to you on the phone. Many Thanks, Becky

Posted 5 months ago

“Excellent service very efficent”

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Posted 5 months ago

Good afternoon Hefin, Thanks for leaving us such a nice review! I'm glad to see you're happy with the delivery of your pipe carrier keys. Kind regards Ryan Keefe

Posted 5 months ago

“Very good quality & very sturdy. Great next day delivery service.”

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Posted 6 months ago

Hi Colin, Thank you for taking the time to leave us a review, great to hear Thanks Becky

Posted 6 months ago

“Excellent service and quality, prompt delivery”

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Posted 6 months ago

Thank you John for taking the time to leave us a review, great to hear Thanks Becky

Posted 6 months ago

“excellent service.”

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Posted 6 months ago

Good morning Alex, Thank you for leaving us such a nice review! I'm glad to hear you were happy with your online order. If you need anything else, don't hesitate to ask! Kind regards Ryan Keefe

Posted 6 months ago

“Fantastic and efficient service Highly recommend”

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Posted 6 months ago

Good morning Neil, Thanks for taking the time to leave us a review for your order! I'm glad everything arrived quickly for you. Kind regards Ryan Keefe

Posted 6 months ago

“Brilliant”

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Posted 6 months ago

Good afternoon Chris, Thanks for taking the time to leave us feedback! I'm glad you were happy with your purchase of our van shielding. Kind regards Ryan Keefe

Posted 6 months ago

“Does the job only slightly nip up or the lugs snap off . Fitting the back door one makes abit of a mess having to cut bigger holes through the double skin”

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Posted 6 months ago

Good morning, Keith. Thank you for taking the time to share your feedback. Our products are designed with durability and ease of installation in mind, but we understand that some applications may present unique challenges. I will fill out a product feedback form detailing your comments and pass it along to our R&D team for review. Your feedback is valuable in helping us refine our products and address any challenges our customers may face. If you have any questions or concerns regarding installation or the studs, please don’t hesitate to contact our support team at 01392 368351. We’d be happy to assist or provide additional guidance to ensure the product works as intended for you. Thank you again for taking the time to share your thoughts. - Kylie

Posted 6 months ago

“A perfect fit with excellent instructions”

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Posted 6 months ago

Good morning Jacky, Thank you for taking the time to leave your lovely review Great to hear, I will pass the feedback to our research and development team, who work hard to produce the instructions Thank you, Becky

Posted 6 months ago

“Item as described. Quick delivery and communicated well.”

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Posted 6 months ago

Good morning Marilyn, thank you for taking the time to leave a review, lovely to hear the feedback Thank you Becky

Posted 6 months ago

“Don't change anything 10/10 well done. Instructions so easy to follow, obviously someone has put a lot of thought into them.”

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Posted 6 months ago

Good afternoon Peter, Thanks for taking the time to leave such a nice review! I will share your feedback with the Research & Development team, who will be thrilled to be recognised for their hard work. Kind regards Ryan Keefe

Posted 6 months ago

“Great company the service and the delivery time is very fast”

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Posted 7 months ago

Hi Tony, Thank you so much for the feedback! We appreciate your business and hope to see you again soon. Kind regards Tracy

Posted 7 months ago

“I've now ordered twice and on both occasions it was super easy to place an order, the delivery time and communication was outstanding, I even had email's from Ryan informing me of everything. I honestly couldn't ask for a better service. Thank you very much Danny”

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Posted 7 months ago

Hi Danny, lovely feedback thank you, I will pass on to Ryan, thank you for taking the time to leave a review Becky

Posted 7 months ago

“Good quality product nice and straightforward instructions. My only hope is no one will cut around the security plate now 🤯”

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Posted 7 months ago

Thank you David for taking the time to leave us a reply. Great to hear the feedback thanks Becky

Posted 7 months ago

“Great product! Arived well packaged, was easy to fit and looks very tidy once in place.”

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Posted 7 months ago

Good morning Dave, Thanks for leaving us a great review! I'm glad you're happy with the product, and it was easy for you to fit. If you have any queries, please give us a call on 01392 368351 or email customercare@van-guard.co.uk and we'll be more than happy to help you out. Kind regards Ryan Keefe

Posted 7 months ago

Van Guard Accessories is rated 4.8 based on 497 reviews