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Urban Surfer Reviews

4.7 Rating 1,007 Reviews
93 %
of reviewers recommend Urban Surfer
Company Reviews Product Reviews
2
 Metrics Info
4.7
Based on 1,007 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Urban Surfer Reviews
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lee Scott
Verified Buyer
“Great service.”
Helpful Report
Posted 2 years ago
Sean Stone
Verified Buyer
“Quick delivery and good quality”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good service but long delivery time. Should keep stock in UK”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great service and super fast delivery, brilliant, thank you! Love my new sandals!”
Helpful Report
Posted 2 years ago
Andrew Firth
Verified Buyer
“Excellent price and quick dispatch.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Really prompt delivery. Great product at a good price”
Helpful Report
Posted 2 years ago
John Mayne
Verified Buyer
“Great products and quickly despatched. Thank you. *****”
Helpful Report
Posted 2 years ago
Judith Ann Hardy
Verified Buyer
“Speedy delivery and great product”
Helpful Report
Posted 2 years ago
Barry Reains
Verified Buyer
“Great service, pricing and fast delivery. Thank you.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent watch. Very happy with the purchase”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Started using these guys recently.... two good experiences to date!”
Helpful Report
Posted 2 years ago
Glad to have you onboard and look forward to seeing you again soon!
Posted 2 years ago
Stuart Skelsey
Verified Buyer
“No complaints. Item arrived promptly and as described”
Helpful Report
Posted 2 years ago
Jonathan Cotton
Verified Buyer
“I could not be happier with my new OSIRIS shoes. Urban Surfer delivered very quickly and had a range of products that were not available anywhere else. Will definitely purchase from them again 10/10.”
Urban Surfer 5 star review on 7th May 2023
Helpful Report
Posted 2 years ago
Rebecca Ayres
Verified Buyer
“Very easy website, had no issues. Fast delivery and it was free! Will buy from again. I ordered 2 separate orders in the same day and they packaged it all together which was brilliant!”
Helpful Report
Posted 2 years ago
Kirby Christine
Verified Buyer
“i bought a colourful picnic blanket in recycled cotton which was £20. Beautiful colours, great value! I believe it arrived the next day and was so lovely I ordered another one straight away, using the 15% discount shown on my delivery note. I am using it as a throw on my bed. In the enclosed picture it is doubled over. I washed it at first at 30 degrees to see if the colours would run and they didn't. Unfortunately my photos did not upload, no idea why?”
Helpful Report
Posted 2 years ago
Nicholas Wilson
Verified Buyer
“Great product, all good 👍”
Helpful Report
Posted 2 years ago
Sandor Bereczki
Verified Buyer
“Brilliant stuff!”
Helpful Report
Posted 2 years ago
Colin Greenhill
Verified Buyer
“The service was great and delivery was spot on”
Helpful Report
Posted 2 years ago
Stochaj Slawomir
Verified Buyer
“Wszystko super :) polecam :)”
Helpful Report
Posted 2 years ago
James Gritz
Verified Buyer
“Great purchase very pleased”
Helpful Report
Posted 2 years ago
Urban Surfer is rated 4.7 based on 1,007 reviews
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