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Urban Rider Reviews

4.9 Rating 879 Reviews
97 %
of reviewers recommend Urban Rider
4.9
Based on 879 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Urban Rider Reviews
Visit Website

Phone:

0207 736 3811

Email:

info@urbanrider.co.uk

Location:

51 New Kings Road,
London
London
SW6 4SE

Anonymous
Anonymous  // 01/01/2019
Great service. Fast delivery. I called the support to change the size of the helmet I had ordered and the person was very helpful! Thanks
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Posted 9 years ago
Great quality gloves, excellent look and prime service provided. Everything that a motorbike rider needs for the dream commute.
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Posted 9 years ago
Custom service is good I will recommended with 5 stars.
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Posted 9 years ago
Excellent service and products. So simple to deal with, ordered on line and everything received in 48 hrs
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Posted 9 years ago
Very good service, communication was excellent
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Posted 9 years ago
The site is simple but effective. As the saying goes, "Less is More." I was able to browse easily and find what i was looking for. Product information and sizing can easily be found. Finishing your transactions is pain free which is always a plus. I have to say though that i wish that the product reviews were consistent throughout the site as quite a number of products were missing this. Sometimes its the help of video reviews that makes the customers buy. Other than that, i feel the the Urban Rider site is a solid place to shop. Cheers !!!
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Posted 9 years ago
Awesome. Urban rider continue to impress with cool gear and excellent service. Ian
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Posted 9 years ago
Once I decided which helmet I wanted it was a quick and simple buying process followed by a fast delivery which took less than 2 days to arrive at my door!!! Helmet came in perfect condition with no damage plus a free Built magazine, sweet! I will be purchasing from Urban Rider again the future!
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Posted 9 years ago
very helpful , highly recommended
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Posted 9 years ago
The selection of my Builtwell Helmet and payment on line was easy, the delivery and timed arrival was superb. The helmet packaging was flimsy and I was concerned the helmet would be scratched but luckily it wasn't. The fit and detail on the helmets is very good. I noted a tiny paint imperfection or manufacturing indentation on the helmet which I took pictures of and contacted Laurens at Urban Rider, who quickly sent my pictures to BUILTWELL. They have offered to take the helmet back and exchange for a new one although they have assured me it will not effect the protection the helmet offers. And Urban Rider have offered 10% off any other transaction in store, which is most kind. Sadly I cannot take up Builtwells offer of exchange, as I had to take time off work to await delivery of the helmet and cannot do so again for some time due pressures of work and in the meanwhile I am using the helmet daily. I have everything at the moment I need in motorcycle gear but I would buy Builtwell again and I will purchase from Urban Rider when I need something. M McCarthey
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Posted 9 years ago
The jacket is fantastic, great company, fast delivery too!
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Posted 9 years ago
I spend a lot of time researching good riding goggles. I decided on the Aviator pilot goggles because they were designed for an open faced helmet rather than adapted from motocross. I also really did not like the construction of some of the Italian offerings which seem more like a leather pad fixed with glasses on the top. I have found that Aviator fits really well for me and provide excellent ventilation and comfort. I am very pleased with this purchase. Thanks Urban Rider for a great product and service. --Bryan F.
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Posted 9 years ago
This is a truly superb jacket, reassuringly heavy and top build quality. I ordered late afternoon and it was delivered the next morning.
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Posted 9 years ago
Fantastic goggles. Great service by Urban Rider.
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Posted 9 years ago
Urban riders have an awesome delivery, sweet shop probably one of the best UK not gonna lie, they will never let you down
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Posted 9 years ago
Fast shipment, well packed. Thanks
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Posted 9 years ago
It's a very good site that's easy to navigate and I do very much like the fact that you provide unique foreign products such as the helmet I purchased, the Biltwell Gringo S
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Posted 9 years ago
Great quality, fits well, rapid delivery. Very pleased
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Posted 9 years ago
Great stuff! Live in Norway, bought the Aviator goggles, super fast shipping - took less then an week to get the goggles.
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Posted 9 years ago
Fantastic goggles, I would highly recommend them. Delivery service was fantastic.
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Posted 9 years ago
Urban Rider is rated 4.9 based on 879 reviews