“Very poor customer service. Ordered in the promise of next day delivery. Then after payment that promise disappears. Actually came 4 days later. After numerous emails and phone calls to try and stop the item being dispatched. Absolutely no response whatsoever from this company. I’ll never buy from them again.”
“Ordered a top on the premise I was receiving the PROMISED next day delivery. Only to find out after I’d paid for the item that it would be sent within 3-5 days. Tried numerous times to ring the company and emailed them numerous times with no response whatsoever. So I sent a final email before the item was dispatched to get a full refund. Again no response, then received an email to say item has been dispatched. Avoid ordering from this company at all costs. I am now certain that I won’t even be able to send the item back at all. Shocking customer service. Actually it’s non existent. You’ve been warned. Look elsewhere and do not deal with this company.”
“I ordered 2 polo shirts from Urban Male online, and they also offered 15% discount on the order. My order arrived quickly, and there was great communication throughout.”
“A very poor product, the product was faulty and looked fake. Will not be purchasing from this website again and will be processing a refund”
Posted 2 years ago
Hello Arjola,
We're sorry that you were disappointed with your purchase, none of our products are fake and we're always happy tho either exchange or refund if our customers are unhappy with their purchase.
