URBAN MALE CLOTHING Reviews

Name: URBAN MALE CLOTHING
Address: 12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom, London
Rating: 3.82

3.8 Rating 310 Reviews

70 %

of reviewers recommend URBAN MALE CLOTHING

3.8

Based on 310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service

Visit Website

Phone:

020 7381 0281

Location:

12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom
London
W14 9TW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery.”

Helpful Report

Posted 6 days ago

Hi there, Thank you for your fantastic 5-star review of URBAN MALE CLOTHING! We're thrilled to hear you’re happy with the fast delivery. If there’s anything else you’re after, we’re here to help. We appreciate your support and hope to see you back soon for more stylish finds! Warm wishes, Steve @ URBAN MALE CLOTHING

Posted 5 days ago

“Been waiting over a month and still have heard nothing. These cretins have charged me for an item and delivered absolutely nothing. Thieving bastards.”

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Posted 3 weeks ago

“Had to return the item and a month later, they still haven't refunded me. Don't buy anything from them if you have any doubt about it.....”

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Posted 2 months ago

“I ordered a 44” chest coat. You sent a 40”. Look at the label inside top inside pocket.”

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Posted 4 months ago

“Sent wrong size. Email ignored as not my mistake so want postage paid. Phone calls not answered”

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Posted 4 months ago

“Quick delivery. Nice item.good price.”

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Posted 4 months ago

Hi Christopher, Thank you for your fantastic 5-star review of URBAN MALE CLOTHING! We're thrilled to hear you’re happy with the item, delivery, and price. If there’s anything else you’re after, we’re here to help. We appreciate your support and hope to see you back soon for more stylish finds! Warm wishes, Team URBAN MALE CLOTHING

Posted 4 months ago

“Awesome but if kit :)”

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Posted 5 months ago

Hi Nathan, Thank you for your fantastic 5-star review of URBAN MALE CLOTHING! We're thrilled to hear you think our kit is awesome. If there’s anything else you’re after to complete your look, we’re here to help. We appreciate your support and hope to see you back soon for more stylish finds! Warm wishes, Team URBAN MALE CLOTHING

Posted 5 months ago

“Straightforward ordering process”

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Posted 6 months ago

Hi Theresa, Thank you for your fantastic 5-star review of URBAN MALE CLOTHING! We're delighted to hear that you found our ordering process straightforward. Your ease and satisfaction are what we strive for! We appreciate your feedback and hope to see you back for more stylish items soon! Warm wishes, Team URBAN MALE CLOTHING

Posted 6 months ago

“Lovely gabbici polo shirt . Quick delivery”

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Posted 7 months ago

Hi Chris, Thank you for your wonderful 5-star review of URBAN MALE CLOTHING! We're so glad to hear that you love your Gabicci polo shirt and that the delivery was quick. Your satisfaction is our priority, and it's awesome to see you happy with your purchase! We appreciate your support and hope to see you back for more stylish finds soon! Warm wishes, Team URBAN MALE CLOTHING

Posted 7 months ago

“Notified the vendor on a number of occasions that they had sent the wrong address to Evri. Customer services said "the address is correct. I manually typed it myself". It got delivered to wrong address. I still dont have my item. Poor customer service.”

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Posted 11 months ago

“Very quick delivery, the item that I purchased was premium quality. I was so happy I went and bought another item.👍”

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Posted 1 year ago

Hi Max, Thank you for your fantastic 5-star review of URBAN MALE CLOTHING! We're delighted to hear that you received your item quickly and that it met your expectations for premium quality. 👍 Your happiness means the world to us, and we're thrilled you decided to shop with us again! We truly appreciate your support and look forward to serving you more great finds in the future. Best wishes, Steve @ Urban Male Clothing

Posted 1 year ago

“Quick responses to my questions by e mail. My order was shipped out immediately and arrived in great condition. All in I'll great service”

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Posted 1 year ago

Hi Bryn, Thank you for your amazing 5-star review of URBAN MALE CLOTHING! We're thrilled to hear that you had a great experience with our quick email responses and speedy shipping. \n Your satisfaction is our top priority, and we're glad to know your order arrived in great condition. We truly appreciate your feedback and support! We look forward to serving you again soon! Best regards, Steve @ Urban Male Clothing

Posted 1 year ago

“Gabicci have always been a lovely brand of shirt. Now Gabicci are different. The designs are excellent but for the money the sizes are in real terms smaller, and the material not as robust. I will need to loose a little weight before using my latest Gabicci shirt.”

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Posted 1 year ago

Hi Donald, Thank you for your review! We’re glad to hear that you appreciate the designs from Gabicci. We understand your concerns regarding sizing and material. It's important for us that our customers feel comfortable and confident in their clothing. We value your feedback and will certainly pass it along to our team as we always aim for the best quality and fit in our offerings. If you have any other thoughts or suggestions, feel free to share them. Gabicci is one of our top selling brands. Thanks again, and we hope to see you shop with us soon! Best regards, Steve @ Urban Male Clothing

Posted 1 year ago

“First time I purchased anything from UMC. The item I bought was an XL. The item sent was an XXL. I've emailed customer service. No reply. Now I have to pay for it to be returned. I buy alot of clothes online and I'll not be using Urban Male Clothing again.”

Helpful Report

Posted 1 year ago

Dear Simon, We appreciate you taking the time to share your experience with us, even though it fell short of your expectations. We sincerely apologize for the mix-up with your order and the lack of communication from our customer service team. This is not the standard we aim to uphold. We understand that returning items can be frustrating, especially with additional costs involved. Your feedback is invaluable as we continuously strive to improve our processes. If you could reach out to us again with your order details, we will do our best to address your concerns promptly. Thank you for your patience, and we hope to have the opportunity to serve you better in the future. Apologies for the error so we've sent the correct size at no extra cost with no need to return the error. Best regards, The Urban Male Clothing Team

Posted 1 year ago

“I have been wanting to send something back and had response to my emails”

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Posted 1 year ago

Dear Allan, Thank you for your feedback. We sincerely apologize for the delay in responding to your emails regarding your return. We understand how important it is to have timely communication, and we regret that we have not met your expectations in this regard. Your experience is important to us, and we are committed to improving our response times to ensure that all customer concerns are addressed promptly. Please reach out to us again with your order details, and we will prioritize your request to assist you as quickly as possible. We appreciate your patience as we work to resolve this issue and thank you for bringing it to our attention. Best regards, The Urban Male Clothing Team

Posted 1 year ago

“I sent my item back and have not had a refund. Sent it on 14th February so it's been over a month. I have had no response from emails, phone calls and messages on messenger. Don't buy”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for taking the time to share your concerns with us. We are truly sorry to hear that you have not received your refund and that our communication has not met your expectations. This is not the level of service we strive to provide. We understand how important this issue is to you and want to resolve it as quickly as possible. Please get in touch with us directly with your order information, and we will prioritize your case to ensure prompt assistance. Your feedback is crucial to our improvement, and we appreciate your patience as we work through this situation. Order refunded! Best regards, The Urban Male Clothing Team

Posted 1 year ago

“This company has not acknowledged or even bothered to notify me about the order I have returned! Still waiting for a refund”

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Posted 1 year ago

Dear Kasim, Thank you for your feedback. We sincerely apologize for the lack of communication regarding your return and refund. We understand how frustrating this can be, and it is certainly not the experience we aim to provide. Please know that we are currently reviewing our processes to improve our response times and ensure that every customer receives the attention they deserve. In the meantime, we encourage you to reach out to us with your order details, and we will prioritize your case to expedite the refund process. Your feedback is crucial for our improvement, and we appreciate your patience as we work to resolve this matter. This has now been resolved. Best regards, The Urban Male Clothing Team

Posted 1 year ago

“Parcel still not delivered by EVRI. Not UMC fault but poor from EVRI”

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Posted 1 year ago

Hi there, Thank you for your review. We're sorry to hear that your parcel hasn’t been delivered yet. We understand how frustrating that can be, especially when you’re looking forward to receiving your items. While this delay is on EVRI's end and out of our control, we truly appreciate your patience as we navigate this situation. If there’s anything else we can do to assist you or if you’d like to share any further feedback, please let us know. Thank you for your understanding, and we hope to serve you better in the future. Best regards, Steve @ Urban Male Clothing

Posted 1 year ago

Hi there, Thank you for sharing your thoughts with us. We're truly sorry to hear that your parcel hasn't been delivered yet. We completely understand how disappointing this situation can be and appreciate your understanding that this is an issue on EVRI's end. If you need any assistance while waiting for your order, or if you'd like to share any further feedback, please feel free to reach out to us. We're here to help, and we hope to see this resolved for you soon. Best regards, Steve @ Urban Male Clothing

Posted 1 year ago

“Don not use Evri for delivery,has been 10 days since ordered was placed and I still haven't received my items.I continue to get strange messages such as"we could not make it to your Parcelshop" even though the order is for home delivery.”

Helpful Report

Posted 1 year ago

Dear Aaron, Thank you for sharing your feedback regarding your recent experience with our delivery service. We sincerely apologize for the inconvenience caused by the delay and the confusing messages you've received. This is certainly not the service we aim to provide. We understand how frustrating it can be to wait for an order that hasn't arrived as expected. Your comments are valuable to us, and we will be reaching out to the delivery service to gain clarity on this situation. In the meantime, if you have any further questions or need assistance, please don’t hesitate to contact us directly. We appreciate your patience and hope to resolve this issue as quickly as possible. Best regards, The Urban Male Clothing Team

Posted 1 year ago

“Ellese not readily available on high street but plenty of choice on this site.”

Helpful Report

Posted 1 year ago

Hi Janet, Thank you for your wonderful 5-star review of URBAN MALE CLOTHING! We're thrilled to hear that you found plenty of choices, especially with brands like Ellese that can be hard to find on the high street. Your feedback encourages us to keep curating a diverse selection that meets our customers' needs. We're grateful for your support and look forward to welcoming you back for more shopping soon! There will be a lot more Ellesse added for the Summer watch this space! Best wishes, Steve @ Urban Male Clothing

Posted 1 year ago

URBAN MALE CLOTHING is rated 3.8 based on 310 reviews