URBAN MALE CLOTHING Reviews

Name: URBAN MALE CLOTHING
Address: 12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom, London
Rating: 3.84

3.8 Rating 301 Reviews

70 %

of reviewers recommend URBAN MALE CLOTHING

3.8

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 7381 0281

Location:

12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom
London
W14 9TW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel still not delivered by EVRI. Not UMC fault but poor from EVRI”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your review. We're sorry to hear that your parcel hasn’t been delivered yet. We understand how frustrating that can be, especially when you’re looking forward to receiving your items. While this delay is on EVRI's end and out of our control, we truly appreciate your patience as we navigate this situation. If there’s anything else we can do to assist you or if you’d like to share any further feedback, please let us know. Thank you for your understanding, and we hope to serve you better in the future. Best regards, Steve @ Urban Male Clothing

Posted 5 months ago

Hi there, Thank you for sharing your thoughts with us. We're truly sorry to hear that your parcel hasn't been delivered yet. We completely understand how disappointing this situation can be and appreciate your understanding that this is an issue on EVRI's end. If you need any assistance while waiting for your order, or if you'd like to share any further feedback, please feel free to reach out to us. We're here to help, and we hope to see this resolved for you soon. Best regards, Steve @ Urban Male Clothing

Posted 4 months ago

“Received 4 out 5 items correctly. For the fifth received incorrect model and incorrect size. The rest of the experience was very good.”

Helpful Report

Posted 10 months ago

Hi [Reviewer's Name],Thank you so much for taking the time to provide us with your valuable feedback on URBAN MALE CLOTHING. We sincerely appreciate it! We're thrilled to hear that you had such a positive experience with us. Our team works hard to ensure that every customer feels satisfied with their purchase, and your kind words motivate us to keep doing what we're doing. At URBAN MALE CLOTHING, customer satisfaction is our utmost priority. We strive to provide top-notch quality products and excellent customer service. We're glad that we could meet your expectations in this regard. If there's anything else we can do to further enhance your shopping experience or if you have any questions or concerns, please don't hesitate to reach out to us. We're always here to help! Once again, thank you for your feedback. We truly value your support and look forward to serving you again at URBAN MALE CLOTHING. Best regards, Steve @ Urban Male Clothing

Posted 9 months ago

Hi there, Thank you for your feedback on URBAN MALE CLOTHING! We're glad to hear that you had a very good overall experience, but we sincerely apologize for the error with the fifth item. We strive to deliver the right products to our customers, and we appreciate your understanding as we work to improve our processes. If there’s anything we can do to help rectify the situation or if you have further comments, please feel free to reach out. Your satisfaction matters to us! Thanks again for your valuable feedback, and we look forward to serving you better in the future. Best, Steve @ Urban Male Clothing

Posted 8 months ago

“Jacket was well worth it , but let down by delivery company! Paid for 24hour delivery and even know it was Easter it took 5 working days ( not including bank holidays)”

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Posted 1 year ago

“The clothing is great good price but my order took to long to come and I payed first class it took nearly 3 weeks and answer yor contact me emails and your phone thank you”

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Posted 1 year ago

“A promise of 3-5 day delivery took over 8 days after having to chase up an update regarding delivery. Item was then too small when it arrived and have to postage for returns. Not the best experience. Sorry.”

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Posted 1 year ago

“Prompt service, but disappointed that I paid £27 per item and when received there were price tags of £21.99 attached to items”

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Posted 2 years ago

“Return policy is poor I just paid out £11 to return it I should gone to another company which thier have fair return policy”

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Posted 3 years ago

“The jacket was received damaged at the pocket. Had to return for a replacement”

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Posted 4 years ago

“I bought a jacket is meant to be reflective but when it arrived it didn't loook proper brand new”

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Posted 8 years ago

“The item I brought was good, fast delivery, thou bad points is that jacket was to tight for my size, plus it had bad stitching but that's got to be DrunknMunkey to blame unless it was a copy?”

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Posted 8 years ago

“Colour wasn't too accurate. But my purchase was a bit oddball”

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Posted 9 years ago

URBAN MALE CLOTHING is rated 3.8 based on 301 reviews