URBAN MALE CLOTHING Reviews

Name: URBAN MALE CLOTHING
Address: 12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom, London
Rating: 3.88

3.9 Rating 267 Reviews

47 %

of reviewers recommend URBAN MALE CLOTHING

3.9

Based on 267 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 7381 0281

Location:

12a Quain Mansions, Queens Club Gardens, W14 9TW, United Kingdom
London
W14 9TW

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking customer service don’t reply to emails or phone calls Still waiting for a refund on an exchange I sent back 3weeks ago Avoid this company”

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Posted 3 days ago

“Great piece of clothing better than the given description. Kept up to date with delivery”

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Posted 3 days ago

“Company doesn’t respond to emails or answers the phone. Trying to sort out a return but it’s proving difficult!”

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Posted 3 days ago

“Beautiful, brand new merchandise delivered quickly and in perfect condition; thanks!!!!”

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Posted 1 week ago

“Jacket was well worth it , but let down by delivery company! Paid for 24hour delivery and even know it was Easter it took 5 working days ( not including bank holidays)”

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Posted 2 weeks ago

“Very happy with purchase and dispatched very quickly will definitely use again”

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Posted 2 weeks ago

“Amazing value for money would highly recommend.”

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Posted 3 weeks ago

“Before I order I look at reviews. I'm getting 50/50. Anymore to help swing spend or not.”

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Posted 3 weeks ago

“Order #: 23327 Hallo I’m not recive yeat order witch I’m pay for only arived about week ago hade Hugo bat my tishert not arrived yeat is over 1,5 half week”

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Posted 3 weeks ago

“The clothing is great good price but my order took to long to come and I payed first class it took nearly 3 weeks and answer yor contact me emails and your phone thank you”

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Posted 3 weeks ago

“A promise of 3-5 day delivery took over 8 days after having to chase up an update regarding delivery. Item was then too small when it arrived and have to postage for returns. Not the best experience. Sorry.”

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Posted 1 month ago

“I received the item, but tried to contact them months a go about an exchange. I finally decided to send back the item but haven't been contacted about it and its now 8 days later. Tried calling and emailing but they don't seem interested.”

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Posted 1 month ago

“Great Polo Shirt, great price, quick delivery,can't fault.”

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Posted 1 month ago

“Great service delivered within a few days.”

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Posted 1 month ago

“Good product, swift delivery”

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Posted 1 month ago

“Great clothes at a great price with quick delivery . I’ll be shopping here again”

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Posted 2 months ago

“I purchased an item and had to return for refund, I haven't received refund and I have emailed 3 times to get order number to claim from Royal mail and your company can't even reply to an email”

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Posted 2 months ago

“Everything is fine the order has been sent”

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Posted 2 months ago

“Great delivery 👌”

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Posted 2 months ago

“Returned 5 items out of 7 items on day of receipt due to fitting size issue - Email them straight after on the same day . No response in 20 days. No refunds processed. Followed up on email again - no response. Tried the number on their website . No one picks the call. Day light robbery. Order number #22812 - Refund still pending after over 20 days of returning the items. Avoid Urban Male Clothing at all costs.”

Helpful Report

Posted 3 months ago

URBAN MALE CLOTHING is rated 3.9 based on 267 reviews