Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.25

4.3 Rating 521 Reviews

81 %

of reviewers recommend Unbeatable Bathrooms

4.3

Based on 521 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

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Phone:

01782 636245

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Unbeatable Bathrooms 5 star review on 12th April 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam is very helpful. Do email him if you are not sure about the delivery schedule. Respond within 24 hrs.”

Helpful Report

Posted 2 months ago

“I ordered a radiator on a Wednesday and it had not come by the following Wednesday when it should have come in 0-5 days. After phoning the company twice it was then delivered on the Thursday”

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Posted 4 months ago

“Company put a lot of time and effort into locating a scarce basin tap for me. Thank you for your help.”

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Posted 5 months ago

“I really pleased with the part when it did arrive. I would have given 5/5 but the part took months to arrive even though it said in stock when we purchased it. To be fair to the supplier, they did always respond to my e-mails and even offered a refund, but I needed the part so was prepared to wait.”

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Posted 11 months ago

Hi Andrew, Thank you for taking the time to leave your feedback. We're delighted to hear that you're pleased with your order and that our customer service team were able to respond quickly! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 10 months ago

“Excellent service and product, only marked down as over a week arriving”

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Posted 1 year ago

Hi Steve, Thank you for taking the time to leave your feedback. We're delighted to hear that we were able to provide an excellent service and product! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 1 year ago

“Very happy - I was able to find the shower spare part I needed and purchase and delivery were very smooth. Only point for improvement is the product listing could have had more details, e.g. additional dimensions and photos which would have helped me be sure that it was exactly what I needed (thankfully it was).”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again in the future! Your feedback has also been passed on to the relevant department for review. All the best, Unbeatable Bathrooms

Posted 2 years ago

“Very good customer service and fast dispatch. The only reason for not giving 5* is because I was able to order and one product was out of stock (I think this should’ve said before I purchased) but they were extremely helpful in suggesting alternatives and were very quick at replying to me. I would recommend and buy from them again”

Helpful Report

Posted 2 years ago

Hi Laura, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again for your next bathroom project! Your feedback has been passed to the relevant departments for further review. All the best, Unbeatable Bathrooms

Posted 2 years ago

“Supplied what we wanted,not fitted yet”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 2 years ago

“All good eventually, the tap looks excellent quality, just delivery was a little confused and communication could have been a bit better.”

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Posted 2 years ago

Hi Diane, Thank you for taking the time to leave your feedback. We're very happy to hear about your overall experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Great service - customer service was fast responding and item arrived in good time frame. The only reason for not giving top marks is due to being told item was out of stock and would be delayed after paying at the checkout and receiving confirmation, not before confirming purchase,”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. Some items aren't stored in our warehouse, however, once stock is ordered they typically still arrive within the estimated time frame. We're glad to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Great service, good prices, delivery just took a tiny bit longer than expected.”

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Posted 2 years ago

Hi Karen, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to choose us in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Competitive prices, helpful staff and goods arrived promptly as ordered”

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Posted 2 years ago

Hi Terry, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 2 years ago

“TAP was lovely very pleased with it.”

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Posted 3 years ago

Hi Nina, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“In all but one respect i had great service. Unfortunately, my shower got delivered to the wrong address, I did change the address after the order was placed and was reassured that would be fine but it still turned up at the original address. That said, I would use them again due to competitive pricing and responsiveness of the staff.”

Helpful Report

Posted 3 years ago

Hi Martyn, Thank you for taking the time to leave your feedback! Please accept our apologies for any inconvenience caused. Unfortunately, the courier was unable to receive the updated delivery details prior to dispatch. However, we're very glad to hear that our dedicated team were able to help you with this issue. We would love to keep you as a valued customer and can't wait to help with your next bathroom project! All the best, Unbeatable Bathrooms

Posted 3 years ago

“Product excellent only marked down due to delay in delivery.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave your feedback. We're happy to hear about your experience and apologise for the slightly delay. We hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 3 years ago

“Great pricing and amenable staff contacts. Slightly disappointed that two possible delivery dates were missed and that 1 hour time slot on day actually delivered wasn’t provided as promised.”

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Posted 3 years ago

Hi Jane, Thank you for taking the time to leave your feedback, we're very happy to hear we were able to provide a positive shopping experience. We're sorry that your delivery experienced some issues and are contacting the courier to find out why this happened. We hope that you'll consider choosing us again for your future bathroom projects! All the best, Unbeatable Bathrooms

Posted 3 years ago

“Items arrived safely, although took slightly longer than anticipated. I was kept informed via email. Very competitively priced. Thanks again.”

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Posted 3 years ago

Hi Neal, Thank you for taking the time to leave your feedback. We're very happy to hear about your experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Good delivery, the only reason that I did not give 5* was I did not get a shipment notification.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and apologise regarding your shipping notification. We hope that you'll continue to choose us for your future bathroom projects. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Very good to start with then there was a bit of a lapse in communication when the item I ordered wasn't in stock and I didn't receive any updates on its status for several weeks. After chasing, it was resoved very satifisfactorily. Competitive on price, in my limited experience”

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Posted 3 years ago

Hi Alastair, Thank you for taking the time to leave your feedback. We're very happy to hear about your experience and that the issue was able to be resolved soon after. We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Nice friendly service, check delivery times before ordering as there are delays at present.”

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Posted 3 years ago

Hi Neil, Thank you for taking the time to leave your feedback. We're pleased to hear about your experience and hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

Unbeatable Bathrooms is rated 4.3 based on 521 reviews