Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Unbeatable Bathrooms Reviews

4.3 Rating 521 Reviews

81 %

of reviewers recommend Unbeatable Bathrooms

Company Reviews

Product Reviews

4.3

Based on 521 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

Visit Website

Phone:

01782 636245

Write Your review

Tell us how Unbeatable Bathrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Unbeatable Bathrooms 5 star review on 12th April 2023

Unbeatable Bathrooms 5 star review on 1st March 2023

Unbeatable Bathrooms 5 star review on 5th August 2021

Unbeatable Bathrooms 5 star review on 4th August 2021

Unbeatable Bathrooms 5 star review on 14th February 2021

Unbeatable Bathrooms 5 star review on 27th November 2020

Unbeatable Bathrooms 5 star review on 5th November 2020

2

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order 4 weeks ago, not been dispatched, no communication, no responses to emails, no one answers the phone, no one returns voicemails. Would say never a dealt with anyone like this but would seem people don't exist in this company.”

Posted 3 weeks ago

“Despite more calls than I can mention part of my order, many weeks ago, was missing and had never arrived despite numerous assurances from the call centre staff that the original supplier would send them to me directly. Dreadful service !”

Posted 5 years ago

“Took payment but no goods and no response to messages? Is this a scam site? I want my money back.”

Posted 2 weeks ago

“Order never arrived, took the money, won't pick up the phone, won't return emails. Avoid this company. I will be forced to take legal action in a small claims court if they do not respond to me.”

Posted 4 months ago

“I ordered a radiator on a Wednesday and it had not come by the following Wednesday when it should have come in 0-5 days. After phoning the company twice it was then delivered on the Thursday”

Posted 4 months ago

“Company took money and no goods arrived. No one answers phone or replies to emails. Clearly a fraud and I am reporting.”

Posted 5 months ago

“Absolutely hopeless to deal with, ordered something back in May 2023 and am still waiting, have left phone messages and emails constantly but they do not even have the curtesy to reply or phone back. Quick enough to take payment though. Unfortunately next step will have to be legal”

Posted 5 months ago

“They don’t have any products just a fraudulent website and a bank account”

Posted 6 months ago

“No-show on order. Endless chasing hit and miss with replies. Promises but in the end after losing time and money I cancelled and ordered elsewhere. Then it turned up more work to now resolve”

Posted 6 months ago

“I order an item on 8 days ago and it has still not been delivered, managed to speak call them for update couple of days ago and I was told someone would call me back. Since then I have been calling them, tried to reach out on live chat but no answer or response. Very worried if I will recieved the item in time as it was advertised as 2-5 working days its been 8 days with no updates. I would not reccomend this company to anyone.”

Posted 6 months ago

“Ordered a sink back in April - still to this date (September 25th) have had no help or communication to be updated as to why we haven't received our goods? Left numerous voicemails - emails - online chats -- NOTHING!! DO NOT ORDER - I am hoping this prompts a email response ??”

Posted 7 months ago

“Took my order, took my money, waited 5 months, numerous voicemails, numerous email. No reply. Don't order from these guys if you ever want to see your money back or your goods delivered.”

Posted 7 months ago

“I really pleased with the part when it did arrive. I would have given 5/5 but the part took months to arrive even though it said in stock when we purchased it. To be fair to the supplier, they did always respond to my e-mails and even offered a refund, but I needed the part so was prepared to wait.”

Posted 11 months ago

Hi Andrew, Thank you for taking the time to leave your feedback. We're delighted to hear that you're pleased with your order and that our customer service team were able to respond quickly! We hope that you'll choose us again in the future. All the best, Unbeatable Bathrooms

Posted 10 months ago

“I would not use Unbeatable bathrooms again or recommend this company to anyone else, there service was very poor”

Posted 11 months ago

Hi Jim, Thank you for getting in touch. We're very sorry to hear that you weren't entirely satisfied with our service. We do our very best to make sure all our customers have a positive experience, so we're deeply saddened that we weren't able to provide you with one on this occasion. Your feedback has been noted and reported internally - we will continue working harder in the future to provide an even better service! All the best, Unbeatable Bathrooms

Posted 10 months ago

“Materials ordered took months to arrive, we had to chase for updates all the time”

Posted 11 months ago

“So helpful, friendly and accommodating - thank you very much. Great service.”

Posted 1 year ago

Hi Gail, Thank you for taking the time to leave your feedback. We're delighted to hear about your positive experience! We hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Excellent prompt delivery”

Posted 1 year ago

Hi Vanessa, Thank you for taking the time to leave your feedback. We're delighted to hear about your positive experience and that you had an excellent prompt delivery! We hope that you'll choose us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 1 year ago

“fantastic customer service helping me to purchase the right items, helpful with my numerous querys, products all were off great quality . Delivery guy was also a credit, bringing all the heavy stuff into my home. will use this company again.”

Posted 1 year ago

Hi Julie, Thank you for taking the time to leave your kind words. We're very happy to hear about your positive experience and that our customer care team were able to help find what you were looking for! We hope that you will continue to shop with us again in the future! All the best, Unbeatable Bathrooms

Posted 1 year ago

“Absolutely excellent customer service - genuinely felt like a valued customer which is quite rare these days. Great price for a quality product.”

Posted 3 years ago

Hi Sharon, Thank you for taking the time to leave your feedback. We're happy to hear about your positive experience and we hope that you'll consider choosing us again in the future. All the best, Unbeatable Bathrooms

Posted 3 years ago

“Took over 4 weeks to receive toilet and sink, with 5 promised deliveries. Excuses ranged from: it was delivered here by accident, they’ve now run out of toilets, it’s on the van, they actually only deliver on Wednesdays. Eventually a mis-matches and then damaged toilet arrived, and was able to make a good one from the two. Nice people, but never actually call back or email when they say they will, and Ignore complaints. Also trade as Bliss Bathrooms.”

Posted 5 years ago

«
1
2
»

Unbeatable Bathrooms is rated 4.3 based on 521 reviews