Unbeatable Bathrooms Reviews

Name: Unbeatable Bathrooms
Rating: 4.25

4.3 Rating 521 Reviews

81 %

of reviewers recommend Unbeatable Bathrooms

4.3

Based on 521 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

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Phone:

01782 636245

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Unbeatable Bathrooms 5 star review on 12th April 2023

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“took about 6 weeks to ship a part that was in stock and were vary hard to hold of by phone or email. but. when it finally arrived it is a genuine part and a reallt good price.”

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Posted 1 week ago

“I ordered an item in November , but I got this purches in February next year . I was waiting for delivery too long”

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Posted 2 months ago

“They're super quick to provide a quote. BUT. Could never contact them. Joiner was fantastic however, left a paste footprint on the floor, didn't provide a non-slip shower base. Didn't finish all the small details. He was extremely frustrated due to wrong delivery of product and had to spend his own money. Don't worry about the guarantee - there isn't one. Still haven't heard back from them!!”

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Posted 3 months ago

“Despatch took longer than website quoted. No reply to follow up email asking for status of order. The item was as described and works.”

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Posted 2 years ago

Hi K, Thank you for taking the time to leave your feedback. We're glad to hear that you're happy with your item, and apologise that the delivery took a little longer than expected. However, the delivery time on our website is stated as an estimate and may take longer depending on the item. We try to respond to all email enquiries as soon as we can, but have been unable to locate any emails sent from the address provided when the order was placed. We hope that you'll consider shopping with us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Very slow delivery on such a small item”

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Posted 3 years ago

“I had a problem with the item I ordered as it was not what was offered on the website.”

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Posted 3 years ago

“I called the bathroom company to check if I ordered the item on the Monday it would come by the Friday. I was promised it would but unfortunately after much chasing the item arrived the following Monday which meant I had to postpone the plumber. The item was in perfect condition which at least was better than the previous bathroom company where it arrived damaged. Overall I'm pleased with the product and the fact I could order only the part I needed and not the whole toilet. Earlier feedback on delivery would be good.”

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Posted 3 years ago

“I ordered a Ideal Standard basin and pedastal on the 14/6/19 from Unbeatable Bathrooms, the items were delivered on the 18/6/19, once opened, one item was found to be smashed. I tried ringing Unbeatable Bathrooms several times, but the phone was never answered, I then followed this up with an e-mail and photographs of the damaged item, but received no reply. I have today (11/7/19) resent the original e-mail and have now received a refund for the smashed item. Its hard to understand why my origianl complaint wasnt dealt with as quickly.”

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Posted 4 years ago

“Nice website, authentic goods, good prices. Unfortunately, their delivery company let them down by delivering two toilets on the wrong date and then were very slow to re-organise. Staff at UB's are great and very helpful, but would suggest changing their delivery company?”

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Posted 5 years ago

Unbeatable Bathrooms is rated 4.3 based on 521 reviews