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Unbeatable Bathrooms Reviews

4.3 Rating 522 Reviews

81 %

of reviewers recommend Unbeatable Bathrooms

Company Reviews

Product Reviews

4.3

Based on 522 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Unbeatable Bathrooms:

One of the UK's fastest-growing online bathroom retailers selling a range of showers, baths, taps, basins & more from some of the biggest and best brands.

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Phone:

01782 636245

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Unbeatable Bathrooms 5 star review on 12th April 2023

Unbeatable Bathrooms 5 star review on 1st March 2023

Unbeatable Bathrooms 5 star review on 5th August 2021

Unbeatable Bathrooms 5 star review on 4th August 2021

Unbeatable Bathrooms 5 star review on 14th February 2021

Unbeatable Bathrooms 5 star review on 27th November 2020

Unbeatable Bathrooms 5 star review on 5th November 2020

2

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great personal service and communication, when I experienced a delay caused by frustratingly slow dispatch from the supplier. I was very impressed, as few companies go the extra mile these days.”

Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and the helpfulness of our customer care team. Despite the slight courier delay, of which you were notified, the order was delivered within 3 days. We hope that you will continue to shop with us for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Very happy - I was able to find the shower spare part I needed and purchase and delivery were very smooth. Only point for improvement is the product listing could have had more details, e.g. additional dimensions and photos which would have helped me be sure that it was exactly what I needed (thankfully it was).”

Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again in the future! Your feedback has also been passed on to the relevant department for review. All the best, Unbeatable Bathrooms

Posted 2 years ago

“ALL TICKETYBOO!”

Posted 2 years ago

Hi Nicholas, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Ordered a sink and then told after 2 weeks out of stock with no ETA”

Posted 2 years ago

Hi Josh, Thank you for taking the time to leave your feedback. We're very sorry to hear this, please contact us directly with your name and order number so our customer care team can verify the order. We'll then be able to help rectify this for you as soon as possible. All the best, Unbeatable Bathrooms

Posted 2 years ago

“The item purchased stated that it had soft close hinges. That is not case.”

Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very sorry to hear this, please contact us directly via info@unbeatablebathrooms.co.uk with your name and order number. Our customer care team will then be able to help rectify this for you as soon as possible. All the best, Unbeatable Bathrooms

Posted 2 years ago

“Great range of products with very competitive pricing and efficient delivery service.”

Posted 2 years ago

Hi Michael, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“I emailed first to see if the bath was in stock. I placed an order and the bath was delivered at 7am the next morning. Very efficient service and a friendly helpful delivery driver who called first to let us know he was nearby. Would definitely buy from Unbeatable Bathrooms again.”

Posted 2 years ago

Hi Gill, Thank you so much for taking the time to leave your kind words! We're very happy to hear about your positive experience and that you'll shop with us again for future bathroom projects! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Placed order on 9th Oct, chased it on 24th Oct, item arrived on 26th Oct. No communication from seller apart from order confirmation. I’m not sure my item would have been dispatched had I not chased it 16 days after order.”

Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. I can confirm that your order was processed the same day of purchase. We sincerely apologise that automated updates were not sent to notify you of the delay on this occasion. If you'd like to discuss your order further, please feel free to contact us directly. All the best, Unbeatable Bathrooms

Posted 2 years ago

“Slick service. Didn't have the item I purchased, but swiftly found an alternative.”

Posted 2 years ago

Hi Glenn, Thank you for taking the time to leave your feedback. We're very happy to hear that our customer care team were able to help by providing an alternate item for you. We hope that you'll continue to shop with us! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Good price and a great quality product”

Posted 2 years ago

Hi Peter, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Item in stock on website so ordered and paid. Then informed by email that product was discontinued and couldn't be supplied. However nearly £500 payment was still taken and not refunded for weeks despite reminder. Had to raise case with PayPal to get my money back. Appreciate things go wrong sometimes but no communication and me having to take further action to get what should have been an immediate refund means I won't use this company again.”

Posted 2 years ago

Hi Brian, Thank you for taking the time to leave your feedback. We're very sorry to hear that the item you ordered was discontinued. We have since removed this from our site. We're unable to locate any emails from yourself in response to our original notification, which could have been the reason for the delay. Please accept our sincerest apologies for any inconvenience. Your feedback has now been passed to the relevant departments for immediate review. Thank you. All the best, Unbeatable Bathrooms

Posted 2 years ago

“Very good customer service and fast dispatch. The only reason for not giving 5* is because I was able to order and one product was out of stock (I think this should’ve said before I purchased) but they were extremely helpful in suggesting alternatives and were very quick at replying to me. I would recommend and buy from them again”

Posted 2 years ago

Hi Laura, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again for your next bathroom project! Your feedback has been passed to the relevant departments for further review. All the best, Unbeatable Bathrooms

Posted 2 years ago

“Very quick delivery and excellent communications”

Posted 2 years ago

Hi Helen, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Very good service”

Posted 2 years ago

Hi John, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Supplied what we wanted,not fitted yet”

Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Very quick service and delivery”

Posted 2 years ago

Hi there, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Good service - delivered on time and notified of delivery time. Order was well packed. Would recommend this company”

Posted 2 years ago

Hi Marie, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again for your next bathroom project! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Item exactly as described, good communication and fast delivery.”

Posted 2 years ago

Hi Karen, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 2 years ago

“All good eventually, the tap looks excellent quality, just delivery was a little confused and communication could have been a bit better.”

Posted 2 years ago

Hi Diane, Thank you for taking the time to leave your feedback. We're very happy to hear about your overall experience and hope that you'll continue to shop with us in the future! All the best, Unbeatable Bathrooms

Posted 2 years ago

“Great customer service, Jack located the bathroom cabinet ordered with a sister company to accelerate delivery. Thank you!”

Posted 2 years ago

Hi Tracy, Thank you for taking the time to leave your feedback. We're very happy to hear about your positive experience and hope that you'll shop with us again! All the best, Unbeatable Bathrooms

Posted 2 years ago

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Unbeatable Bathrooms is rated 4.3 based on 522 reviews