Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

“Product looks great on our new house”

Posted 1 year ago

Dear Kev,Thank you so much for giving UK Sign Shop a fantastic 5-star rating! We truly appreciate your support and feedback. It means a lot to us that you had a positive experience with our service. We're thrilled to hear that the product looks great on your new house! It's wonderful to know that our sign has added a touch of charm to your home. We genuinely hope it brings you joy and serves its purpose efficiently. Once again, thank you for choosing UK Sign Shop. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Warm regards, UKSS

Posted 1 year ago

“Great service and product. Easy to navigate website.”

Helpful Report

Posted 1 year ago

Dear Gillian,Thank you so much for your amazing 5-star rating of our UK Sign Shop! We truly appreciate your kind words and support. We are delighted to hear that our service and product have met your expectations. We work hard to provide great service and offer a user-friendly website to ensure a seamless experience for our customers like you. Thank you once again for choosing UK Sign Shop, and we hope to serve you again in the future! Best regards, UKSS

Posted 1 year ago

“It was all so easy to do and the end result was a perfect finish. Was a present for son and he was impressed. Everything went smoothly and delivery was within a few days . Well done!!”

Helpful Report

Posted 1 year ago

Dear Sheila,Thank you so much for awarding UK Sign Shop with a fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear that your experience with us was enjoyable. We are delighted to know that everything went smoothly and that you found the process to be easy. It's even better to hear that the end result was a perfect finish, impressing your son. We strive to provide high-quality products and excellent customer service, so your review truly means a lot to us. We also take pride in our efficient delivery service, and we're pleased that your order arrived within just a few days. Once again, thank you for taking the time to share your positive experience with us. We are truly grateful for your support and look forward to serving you again in the future. Well done to you too! Best regards, UK Sign Shop Team

Posted 1 year ago

“Great service and the sign is fabulous.”

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Posted 1 year ago

Dear Carol,Thank you so much for giving UK Sign Shop a five-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We're glad you love your sign, and it was our pleasure to provide you with great service. If you ever need anything else, please don't hesitate to reach out. Best regards, UKSS

Posted 1 year ago

“Good service”

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Posted 1 year ago

Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with UK Sign Shop. Good service is at the core of everything we do, and we're delighted that our efforts resonated with you. Your satisfaction is our ultimate goal, and receiving such positive feedback motivates us to continue delivering the best products and service possible. Once again, we genuinely appreciate your trust and recommendation. Should you ever need any further assistance or have any other sign-related needs, please don't hesitate to reach out. We're always here to help! Warm regards, UK Sign Shop Team

Posted 1 year ago

“Really pleased with our new door sign. We opted for the Deep Engraved version and are very happy with it. Delivery was very quick and the item was well wrapped and secured for transport.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate UK Sign Shop with five stars! We greatly appreciate your positive feedback and we are thrilled to hear that you are really pleased with your new door sign. We are glad that you opted for the Deep Engraved version and that it has met your expectations. Our team strives to provide high-quality products, and we are delighted to know that you are very happy with it. Furthermore, we understand the importance of prompt delivery and ensuring that your item arrives in perfect condition. It's fantastic to hear that your order was swiftly delivered and that our packaging protected the sign during transport. We truly value your support and trust in our services. Should you have any further requirements or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again! Best regards, UK Sign Shop Team

Posted 1 year ago

“Our slate sign arrived broken which was the couriers fault I am sure. UK Sign Shop replaced it without quibble. Lovely sign and great service”

Helpful Report

Posted 1 year ago

Dear Gerry,Thank you so much for taking the time to give UK Sign Shop a 5-star rating! We truly appreciate your kind words about our service. We apologize for the unfortunate incident with your slate sign arriving broken, which we believe was the courier's fault. Regardless, we are delighted to hear that our team promptly replaced it without any hesitation. Your satisfaction is our top priority, and we are glad we could resolve this issue for you. Once again, thank you for choosing UK Sign Shop. We are thrilled that you are happy with your lovely sign and the level of service we provided. Please do not hesitate to reach out if you ever need any further assistance. Kind regards, UK Sign Shop Team

Posted 1 year ago

“Speedy service. Good value, very satisfied.”

Helpful Report

Posted 1 year ago

Dear Robert,Thank you so much for taking the time to rate our services at UK Sign Shop with five stars! We truly appreciate your feedback and are thrilled to hear that you were satisfied with our speedy service and found it good value. Your satisfaction is our utmost priority, and we are delighted to have met your expectations. We look forward to serving you again in the future! Best regards, UKSS

Posted 1 year ago

“Our sign arrived and the address was not exactly centered on the slate. On the left side there was a 6cm gap between the edge of the slate and the start of the address. On the right side the corresponding gap to the end of the address was 4cm. So a 2cm difference. Which was fairly obvious on our 50cm x 12cm sign. So if you place an order, please be aware that your address may not be exactly centered. The company say the finished sign exactly replicates the on-screen design, and therefore I have no grounds for a refund/replacement. I think this is a bit harsh as it is practically impossible to detect this centering discrepancy on a mobile device, where the virtual sign could be many many times smaller than the physical size. It is a beautiful sign though. The slate, the font we chose, and the engraving, are all lovely.”

Helpful Report

Posted 1 year ago

Dear Peter,Thank you so much for taking the time to provide us with your feedback on your experience with UK Sign Shop. We truly appreciate your input and are grateful for customers like you who help us improve our services. First and foremost, please accept our sincere apologies regarding the issue you encountered with the alignment of your sign. We understand how frustrating it can be when the end product does not meet your expectations, especially when it comes to something as important as your address being centered correctly. We acknowledge the discrepancy in centering that you mentioned, and we completely understand your disappointment. Rest assured, we take these matters very seriously, and we are actively working towards finding a solution to ensure this issue does not happen again in the future. Your feedback regarding the difficulty of detecting such discrepancies on smaller mobile devices is valuable and has been duly noted. We strive to provide a seamless ordering experience for all our customers, regardless of the device they use, and we will take steps to address this aspect as well. Lastly, we are delighted to hear that you appreciate the craftsmanship of our products. We pride ourselves on using high-quality materials and delivering beautiful signs that our customers love. Peter, we would love to make things right for you. If there is anything we can do to improve your experience or rectify the situation, please do not hesitate to let us know. Your satisfaction is our top priority, and we are committed to ensuring your complete happiness with your purchase. Once again, thank you for your feedback, and we genuinely appreciate your support. Warmest regards, UK Sign Shop Team

Posted 1 year ago

“Fabulous sign and delivered on time. Can’t fault UK Sign Shop and would heavily recommend.”

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Posted 1 year ago

Dear Tracy, Thank you so much for your fantastic 5-star rating of UK Sign Shop! We greatly appreciate your support and kind feedback. We are thrilled to hear that the sign you ordered was fabulous and delivered on time. Your recommendation means a lot to us and we couldn't be happier that you had such a positive experience with our shop. If you ever need any more signs or have any questions, please don't hesitate to reach out. Thank you again for choosing UK Sign Shop! Best regards, UKSS

Posted 1 year ago

“Beautifully made...quickly made and delivered”

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Posted 1 year ago

Dear Barbara,Thank you so much for your wonderful 5-star rating of UK Sign Shop! We appreciate your kind words and are thrilled to hear that you find our signs beautifully made. Our team takes great pride in crafting high-quality products that meet our customers' expectations. We also strive to ensure a speedy delivery, so it's fantastic to know that we were able to meet your timeline. Thank you once again for your support and for taking the time to share your positive experience. We look forward to serving you again in the future! Warm regards, UKSS

Posted 1 year ago

“Clever ordering system which gave me a preview of the sign I was choosing, including the text font. Quick delivery of a very well packed product. Inquisitive birds pecked off one plastic cover from the fixings, but Sign Shop speedily supplied new ones. Thank you!”

Helpful Report

Posted 1 year ago

Dear John,Thank you so much for your fantastic 5-star rating of UK Sign Shop! We truly appreciate your kind words and support. We're delighted to hear that our clever ordering system, which provided you with a preview of the sign and allowed you to choose the perfect text font, was to your liking. It's also great to know that our quick delivery and top-notch packaging exceeded your expectations. Though we apologize for the incident with the inquisitive birds pecking off one plastic cover from the fixings, we're thrilled that our team was able to promptly supply you with new ones. Your satisfaction is our top priority, and we're always here to ensure your experience with us is nothing short of exceptional. Once again, thank you for choosing UK Sign Shop, and we hope to serve you again in the future. Best regards, UK Sign Shop Team

Posted 1 year ago

“From the variety of choices available selected the design that gave house number & street name. Ordering the item online was straightforward with conception of the product & delivery quick. Fitted the sign on the wall with screws provided but added plastic sleeving to take up play in holes drilled through the slate. Very pleased with with appearance when finished.”

Helpful Report

Posted 1 year ago

Dear Neil, Thank you so much for taking the time to give us a 5-star rating for UK Sign Shop! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. From the variety of choices available, we are glad you selected the design that included your house number and street name. We are delighted that ordering the item online was straightforward for you, and we are glad that the conception of the product and delivery were quick. It's fantastic to hear that you were able to fit the sign on your wall using the screws provided and even took the extra step of adding plastic sleeving to ensure a snug fit. We are truly pleased to hear that you are satisfied with the appearance of the sign once it was finished. If there is anything else we can assist you with in the future, please don't hesitate to let us know. Thank you once again for your kind review and for choosing UK Sign Shop! Best regards, UKSS

Posted 1 year ago

“Great customer service - they were kind enough to rush through a job for me as I had an unexpected deadline. The sign looks fantastic!”

UK Sign Shop 5 star review on 7th December 2023

Helpful Report

Posted 1 year ago

Dear Emily, Thank you so much for your amazing 5-star rating of UK Sign Shop! We truly appreciate your kind words and support. It was our pleasure to provide you with great customer service and assist you with the rush job to meet your unexpected deadline. We are thrilled to hear that the sign looks fantastic! Thank you once again for choosing UK Sign Shop. We look forward to serving you again in the future. Best regards, UKSS

Posted 1 year ago

“Bought a house number plate for my mum... She's been getting items delivered to her house for another street opposite her. She's happier now, as this seems to have stopped....all thanks to UK Sign Shop.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating and for taking the time to share your positive experience with UK Sign Shop. We truly appreciate your feedback! We are delighted to hear that the house number plate you purchased has been a game-changer for your mum. It's fantastic to know that our signage has not only solved the delivery confusion but also brought happiness and peace of mind to her. Your kind words mean the world to us, and we are thrilled to have played a part in making your mum's life easier. We look forward to serving you both again in the future if you ever need our services. Once again, thank you for choosing UK Sign Shop. Your satisfaction is our ultimate goal! Best regards, UK Sign Shop Team

Posted 1 year ago

“I was very disappointed as the lettering was not in the middle and the words not in the right place. Please contact me to discuss.”

Helpful Report

Posted 1 year ago

Dear Deborah,Thank you so much for taking the time to share your feedback about your recent experience with UK Sign Shop. We truly appreciate your valuable input, and we sincerely apologize for the issues you encountered. We understand how disappointing it must have been to receive lettering that was not centered and words that were not in the correct place. This is not the level of service or quality that we strive to deliver to our customers. In order to rectify this situation and ensure that we can meet your expectations in the future, we kindly request that you contact us so we can discuss your concerns further. Your insights will be incredibly helpful in helping us improve our services and provide a better overall experience. Once again, we want to express our gratitude for bringing this matter to our attention. We truly value your feedback and will make every effort to address the issues you encounter. We look forward to hearing from you soon. Best regards, UKSS

Posted 1 year ago

“Simple ordering process, great communication throughout and very nice quality product”

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Posted 1 year ago

Dear Jane,Thank you so much for taking the time to leave a 5-star rating for UK Sign Shop! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. Our team is dedicated to providing a simple ordering process, great communication throughout, and delivering high-quality products. Your feedback has made our day and confirms that we're on the right track. Once again, thank you for choosing UK Sign Shop. We look forward to serving you again in the future! Best regards, UKSS

Posted 1 year ago

“Excellent product”

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Posted 1 year ago

Dear Cindy,Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your feedback and support for UK Sign Shop. It's amazing to hear that you found our products excellent. Your satisfaction is our top priority, and we are thrilled that our products met your expectations. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. Once again, thank you for your kind words and for choosing UK Sign Shop. We hope to serve you again soon! Best regards, UKSS

Posted 1 year ago

“Very quick turnaround and very nice item”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate UK Sign Shop with a fantastic 5 stars! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted to know that you were impressed with our services, specifically the very quick turnaround and the quality of the item you purchased. Our team works tirelessly to ensure that our customers receive top-notch products in the shortest possible time. Your kind words have made our day, and we are grateful for your trust in our business. Should you require any further assistance or have any future sign needs, please don't hesitate to reach out to us. Thank you once again for choosing UK Sign Shop! Warm regards, UKSS

Posted 1 year ago

“Lovely sign Well made”

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Posted 1 year ago

Dear Susan,Thank you so much for your fantastic 5-star rating of UK Sign Shop! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We take pride in creating high-quality signs, and it warms our hearts to know that you found yours to be lovely and well made. Customer satisfaction is our top priority, and reviews like yours motivate us to keep delivering exceptional products and service. Once again, thank you for choosing UK Sign Shop. We look forward to serving you again in the future. Best regards, UKSS

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

UK Sign Shop Reviews

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