UK Sign Shop Reviews

Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

4.8 Rating 21,741 Reviews

95 %

of reviewers recommend UK Sign Shop

4.8

Based on 21,741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01795 505850

Location:

Arcola House,
Staplehurst Road,
Sittingbourne
Kent
ME10 2NH

UK Sign Shop 5 star review on 11th August 2026

1959

Anonymous

Anonymous // 01/01/2019

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“I received a different colour. I ordered a black background and white number but I received a grey background and it didn't look the same as the photo when I purchased the Item. I am very disappointed with the service.”

Helpful Report

Posted 3 years ago

Hi Faith We are sorry to hear that you have received an incorrect product. I have looked into this and am unable to see any correspondence between yourself and our customer care team in regards to this issue, and nothing appears to have been reported within the stated time on our website. If this issue had been raised with our customer care team they would have been able to look into this for you. If you wish to discuss this further please email care@uksignshop.co.uk Kind Regards, UK Sign Shop

Posted 2 years ago

“Very pleased with the sign. Loods sturdy, clear and professional.”

Helpful Report

Posted 3 years ago

Thank you so much for your five-star rating of UK Sign Shop! We are very pleased to hear that you are satisfied with the sign that you received - it's great to know that it looks sturdy, clear, and professional! We appreciate your business. Kind Regards UKSS

Posted 2 years ago

“Ordered a sign for the front door.....arrived quickly, well packaged and much admired by neighbours and so ordered another for rear door.....'nough said! Excellent product and customer service.”

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Posted 3 years ago

Thank you very much Rosemary for your 5 star rating of UK Sign Shop - we really appreciate your loyalty! We are so pleased to hear that you have been happy with your order and that your neighbours have been admiring it. We are delighted that you have ordered another sign and we look forward to providing the same excellent customer service to you a second time around. Thank you for being a loyal customer - it is much appreciated! Kind Regards UKSS

Posted 2 years ago

“Really pleased with the sign in slate. Good website and clear pricing Prices were very competitive Delivered within the timescale”

Helpful Report

Posted 3 years ago

Thank you Malcolm, for your wonderful 5 star rating! We are pleased to hear that you have had a great experience with UK Sign Shop. We are delighted that you are satisfied with the sign in slate, its good website, and its competitive pricing as well as its timely delivery. We appreciate your patronage! Kind Regards UKSS

Posted 2 years ago

“Great service! Keeped well informed of the process. Would repeat order again. Yous sincerely Ian jolly”

Helpful Report

Posted 3 years ago

We are so pleased to hear that you received great service with your order and would purchase your items again from us. It is reviews like yours which makes us proud of the products and services we are providing. Thank you so much for your kind 5 star rating, Ian. We here at UK Sign Shop are grateful for your support and look forward to your next order! Kind Regards UKSS

Posted 2 years ago

“Very pleased with our house sign and it was delivered very promptly. Thank you.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating! We are so glad to hear that you were pleased with your house sign and that it was delivered promptly. Thank you for your kind words! Kind Regards UKSS

Posted 2 years ago

“Item as described, great quality, looks good at door, delivered promptly.”

UK Sign Shop 5 star review on 1st August 2023

Helpful Report

Posted 3 years ago

Thank you so much, Mary, for your 5-star rating of UK Sign Shop! We really appreciate your feedback of "Item as described, great quality, looks good at door, delivered promptly". We are always working to ensure our customers have the best possible experience, so your kind words really mean a lot. Thank you again! Kind Regards UKSS

Posted 2 years ago

“Just an excellent service all round. Easy to setup, quick delivery and constant updates on delivery times... plus the sign looks amazing!!!”

Helpful Report

Posted 3 years ago

Thank you so much, Hugo, for your great 5 star rating of UK Sign Shop. We really appreciate your kind words, and it's just wonderful to hear that our service was so easy to setup, that you received quick delivery, and were kept up-to-date about delivery times. Plus, it's great to hear that the sign looks amazing! Thanks again for your support. Kind Regards UKSS

Posted 2 years ago

“I received sign and it was exactly as I had requested and it looks fantastic. Very pleased”

Helpful Report

Posted 3 years ago

Thank you so much for your glowing 5 star review, Deborah! We are so thrilled to hear that you are happy with your sign, and it looks fantastic. We appreciate you taking the time to provide us with this valuable feedback. Thank you again! Kind Regards UKSS

Posted 2 years ago

“Very easy to order, helpful and excellent staff, very pleased with sign, thank you.”

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Posted 3 years ago

Thank you Maureen, we are so thrilled to hear that you had a great experience with UK Sign Shop! We are delighted to hear you found ordering to be easy, and that our staff was helpful and excellent. We are elated that you are very pleased with the sign - thank you very much for your kind 5 star rating. Kind Regards UKSS

Posted 2 years ago

“My first order had been perfect some months ago. Unfortunately this sign wasn't perfect. The writing slopes downwards. I was told this was 'within limits' and was offered a small discount that I have taken. Customer service staff were prompt with their replies. But I am still not happy with this sign and am disappointed that I could not exchange it.”

Helpful Report

Posted 3 years ago

Hi Judi Thank you for leaving a review. Due to the sign being made from slate which is a natural material we do advise on the website that print may be a few mm from the central design. From looking in to this issue we could see there was a minor misalignment which was within our tolerances, and a gesture of goodwill partial refund provided. Unfortunately, as the sign is as described on the website and personalised we were unable to provide a free replacement or exchange. Kind Regards UK Sign Shop

Posted 2 years ago

“Very Happy with my sign as described Thank you”

Helpful Report

Posted 3 years ago

Thank you Philip for your 5 star rating of UK Sign Shop! We are very pleased to hear that you are happy with your sign as described. It's customers like you that make our job even more rewarding. Kind Regards UKSS

Posted 2 years ago

“Excellent service,very happy with house/number sign”

Helpful Report

Posted 3 years ago

Thank you, Ronald, for your 5-star rating of UK Sign Shop! It's great to read that you were pleased with our excellent service and that you are happy with your new house/number sign. We really appreciate your kind words. Kind Regards UKSS

Posted 2 years ago

“Excellent process start to finish - speedy delivery and a v well made sign”

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Posted 3 years ago

Thank you so much, Frank, for your 5 star rating of UK Sign Shop! We really appreciate your kind words regarding our "Excellent process start to finish - speedy delivery and a v well made sign." We aim to provide top-notch service and so we are glad that you experienced that with us! Kind Regards UKSS

Posted 2 years ago

“Great delivery”

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Posted 3 years ago

Thank you so much for the 5 star rating, Joy! We are so happy to know that you had a great experience with the delivery. Thank you for your support! Kind Regards UKSS

Posted 2 years ago

“We are extremely pleased with the style and quality of our purchase and have had many complimentary comments from visitors. We would not hesitate to recommend your company to others. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for the glowing 5-star review of UK Sign Shop! We are thrilled that our purchase exceeded your expectations in terms of style and quality. We have enjoyed many compliments from visitors, and we would not hesitate to recommend your company to others. Thank you again! Kind Regards UKSS

Posted 2 years ago

“Excellent quality and communication, and the sign was very easy to install. Value for money.”

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Posted 3 years ago

Thank you so much, Michael, for your wonderful 5 star rating! We appreciate your kind words about the excellent quality, communication, and ease of installation of our products. We are glad we were able to provide value for your money, and we thank you for your business. Kind Regards UKSS

Posted 2 years ago

“Quite simple - easy to select and order, see on the screen what your chosen font looks like, order and sit back. Delivery was very quick, with the sign well wrapped and protected. Couldn't be easier.”

Helpful Report

Posted 3 years ago

Thank you for your wonderful 5-star rating! We're glad you found the ordering process quite simple and easy, and that you were satisfied with the speed of delivery and the protection given to your sign. We're glad we could make it such an easy and enjoyable experience for you. Kind Regards UKSS

Posted 2 years ago

“The sign is really nice and the price was good. But when the sign arrived some of the lettering had already started to rub off.”

Helpful Report

Posted 3 years ago

Hi Thomas Thank you for leaving a review. We are sorry to hear that there were issues with the print on the sign received. From looking at the image, this could have been caused from some debris left on the slate surface. We do apologise for this. I can see that a replacement was arranged for you and we hope that you are happy with your new sign :) Kind Regards, UK Sign Shop

Posted 2 years ago

“Good looking sign made and delivered promptly. Very pleased.”

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Posted 3 years ago

Thank you for your 5 star rating John! We are pleased to hear that you were impressed with our good looking sign and that it was delivered promptly. We appreciate your positive feedback! Kind Regards UKSS

Posted 2 years ago

UK Sign Shop is rated 4.8 based on 21,741 reviews