Name: UK Sign Shop
Address: Arcola House, Staplehurst Road, Sittingbourne, Kent
Rating: 4.79

“The ordering of the sign was easy and straight forward, and there is A LOT to choose from which is great. The communication from UK Sign Shop is great, with emails confirming the order, an update when the sign is being manufactured and a further communication when the sign had been shipped for delivery. Overall, the service and ultimate product from UK Sign Shop was first class!”

Helpful Report

Posted 2 years ago

Dear Keith, Thank you so much for your fantastic 5-star rating of UK Sign Shop! We truly appreciate your kind words and are thrilled to hear that the ordering process was easy and straightforward for you. It delights us to know that our vast selection of options met your needs perfectly. Furthermore, we are delighted to hear that our communication efforts met your expectations. We aim to keep our customers informed every step of the way and are glad that our order confirmation emails, manufacturing updates, and shipping notifications were helpful. It's great to know that you found our service and the final product to be top-notch! We sincerely appreciate your loyalty as our valued customer. Please do not hesitate to reach out if there is ever anything more we can assist you with. Warm regards, UKSS

Posted 2 years ago

“Beautiful house sign which was prepared and sent very quickly.”

Helpful Report

Posted 2 years ago

Dear Caroline,Thank you so much for your glowing 5-star review of UK Sign Shop! We greatly appreciate your kind words and are thrilled to hear that you are satisfied with our service. We are delighted to know that you found our house sign beautiful and that it was prepared and sent to you with great efficiency. Customer satisfaction is our top priority, and we take pride in ensuring a quick and hassle-free experience for our valued customers like yourself. Once again, thank you for choosing UK Sign Shop and for taking the time to share your positive feedback. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best regards, UKSS

Posted 2 years ago

“The sign arrived quickly, the communication was good and looks pretty good. A few grumbles: - resin type residues in various areas, not noticeable from a distance, but not great. - text margins could do with being increased IMO. The screw holes are very close to the print, which looks a bit jumbled. - supplied black roundhead screws seem to large a guage for the plugs/drill bit advice. This made screwing it in very tight. The screw heads mark easily, so the black finish comes away. Screwcaps would be better. Not massively noticeable from a normal viewing distance but a few simple improvements could help the overall service/product.”

Helpful Report

Posted 2 years ago

Dear reviewer,Thank you so much for leaving us a 4-star rating for your experience with UK Sign Shop. We truly appreciate your feedback and are delighted to hear that the sign arrived quickly, the communication was good, and it looks pretty good. Regarding the text margins, we appreciate your input on increasing them. We understand your concerns about the screw holes being close to the print, which can result in a jumbled appearance. We will evaluate this and make adjustments as necessary to enhance the overall look. Furthermore, we apologize for the inconvenience caused by the black roundhead screws. We will review the gauge recommendations for the plugs and drill bits to ensure a smoother installation process. Your suggestion of using screwcaps is duly noted and something we will explore for a better customer experience. We appreciate your attention to detail and suggestions for improvement. Your feedback is essential in helping us provide better service and products. If you have any further comments or queries, please don't hesitate to reach out to us. Thank you once again for your valuable feedback and for choosing UK Sign Shop. Warm regards, UK Sign Shop Team

Posted 2 years ago

“Just about acceptable but poor quality. Smudged letter, holes not drilled through and chipped holes poorly repaired. I appriciate it’s a natural product and hard to work with but still not great. Just about good enough to not send back.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave a review. I’m sorry to hear that your experience did not meet your expectations, especially regarding the quality of the product. We understand that natural materials can present challenges, but we strive for excellence in every piece. We appreciate your feedback as it helps us improve. If there's anything specific you'd like to discuss or if you need assistance, please don’t hesitate to reach out to our customer care team. Your satisfaction matters to us. Thank you for your understanding!

Posted 1 year ago

“Love it! Came well wrapped up & quick”

Helpful Report

Posted 2 years ago

Thank you so much, Sheila, for your fantastic 5-star rating of UK Sign Shop! We're absolutely thrilled to hear that you love your purchase. We take great pride in ensuring our items are well wrapped up for safe delivery, and we're delighted that it arrived quickly for you. Your satisfaction is our top priority, and your positive feedback truly means the world to us. Thank you again for choosing UK Sign Shop, and we look forward to serving you again in the future!

Posted 2 years ago

“Good quality product, as described. Good communication of order progress. However, let down somewhat by Amazon as courier, who gave us a very vague delivery time estimate until shortly before beforehand.”

Helpful Report

Posted 2 years ago

Dear Alistair,Thank you so much for your 4-star rating and for choosing UK Sign Shop. We are thrilled to hear that you found our product to be of good quality and as described. We take great pride in ensuring that our communication regarding order progress is clear and frequent. We apologize for any inconvenience caused by the delivery process. We understand that relying on the courier can sometimes result in vague delivery time estimates, which can be frustrating. Please know that we strive to work with reliable couriers to provide the best delivery experience possible. Your feedback is valuable to us, and we appreciate your understanding in this matter. Should you require any further assistance or have any additional feedback, please do not hesitate to reach out. We are here to help! Warm regards, UK Sign Shop

Posted 2 years ago

“Very nice signs,I purchased two,good communication on delivery and arrived well packaged and on time.”

Helpful Report

Posted 2 years ago

Dear Jenny, Thank you so much for giving us a fantastic 5-star rating for your recent purchase at UK Sign Shop. We truly appreciate your support and we're thrilled to hear that you're satisfied with your experience. We're delighted to know that you found our signage to be very nice, and that you were pleased with the purchase of two signs. We take great pride in ensuring good communication throughout the delivery process, as well as ensuring all packages arrive in impeccable condition and on time. We value your feedback and it has been a pleasure serving you. If you have any more signage needs in the future, please don't hesitate to reach out. Thank you once again for your kind words and for choosing UK Sign Shop. Best regards, UKSS

Posted 2 years ago

“Great quality sign - very pleased with it!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review, we are so glad that you are pleased with your purchase. Thank you for your custom!

Posted 2 years ago

“Our house plaque arrived on time & we are very pleased with it. Just what we ordered. Good quality & looks so nice outside our house. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your wonderful experience with UK Sign Shop, Pamela! We truly appreciate your 5-star rating and your kind words. We're thrilled to hear that your house plaque arrived on time and that you are satisfied with it. It's great to know that it met your expectations and that you find the quality and appearance to be excellent. We strive to provide our customers with products that not only meet but exceed their standards, and it is incredibly rewarding to hear that we succeeded in doing so for you. Thank you once again for your kind feedback and for choosing UK Sign Shop. We are here to assist you in any way possible, so please don't hesitate to reach out if there's anything else we can help you with.

Posted 2 years ago

“Sign ok quality expected better if honest. Paid £9.99 extra for express delivery. Arrived day late and left out In rain on back door step by courier because we were away for the week end and not expecting it arriving. We Ended up asking a good neighbour to take it in till we got back. All in all sign ok but delivery let the company down. I wouldn’t order from them again”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to provide your valuable feedback on your recent experience with UK Sign Shop. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. At UK Sign Shop, customer satisfaction is our top priority. We strive to ensure that every customer feels happy and satisfied with our products and services. Your feedback reassures us that we are on the right track, and it motivates us to keep delivering the best possible experience to all our customers. We understand that there might be instances where things might not go as smoothly as expected, and we apologize if you encountered any inconveniences throughout your interaction with us. We are constantly working on improving our processes and appreciate your feedback as it helps us identify areas where we can enhance our service even further. If there is anything else we can do to assist you or address any concerns you may have, please do not hesitate to reach out to us. Our friendly and dedicated team is here to help and ensure that your experience with UK Sign Shop is nothing short of exceptional. Once again, thank you for your feedback and for choosing us. We look forward to serving you again in the future! Warm regards, UK Sign Shop Team

Posted 2 years ago

“My granddaughter has moved into a new house and was pestered by well meaning family friends, so I ordered her a sign hinting that they should enquire before descending, haven't gifted it yet but my son loves it.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review, we are so glad that you are pleased with your purchase. Thank you for your custom! Have a great day!

Posted 2 years ago

“The white numbers on the grey/black slate very clear and crisp. Very well packaged. Thank you.”

Helpful Report

Posted 2 years ago

Dear Mary,Thank you so much for your outstanding 5-star rating of UK Sign Shop! We greatly appreciate your kind words and are thrilled to hear that you found the white numbers on the grey/black slate very clear and crisp. Our team puts a lot of effort into ensuring the utmost clarity and quality of our products, so it's delightful to know that we hit the mark with your order. We also take pride in our careful packaging to ensure your items arrive in perfect condition. Once again, thank you for your support and for choosing UK Sign Shop. If you ever need anything else, please don't hesitate to reach out. We're here to assist you. Best regards, UKSS

Posted 2 years ago

“Excellent product quality is very high. Quick delivery time & eco packing. Very easy online ordering process. Beautiful slate with engraving of my home number and avenue. I choose the oiled option and decided on the solar light which is brilliant, bright and makes a good focus. My neighbours have commented on my new sign with positive comments. Many thanks UK sign shop.”

Helpful Report

Posted 2 years ago

Dear Paul,Thank you so much for your amazing 5-star rating of UK Sign Shop! We are thrilled to hear that you had such a positive experience with us. We take great pride in our excellent product quality, and we are delighted to hear that you found it to be very high. Our team also works hard to ensure quick delivery times and eco-friendly packaging, so it's wonderful to know that you appreciated those aspects as well. We strive to make the online ordering process as easy as possible, so we are glad that you found it to be a breeze. And we are absolutely thrilled that you are happy with your beautiful slate sign, engraved with your home number and avenue. The oiled option and solar light sound like excellent choices, and we are glad to hear that the light is brilliant, bright, and serves as a great focus. It's fantastic to know that your neighbors have also noticed and commented positively on your new sign. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you. Once again, many thanks for choosing UK Sign Shop. Should you ever need anything in the future, please don't hesitate to reach out. Best regards, UKSS

Posted 2 years ago

“Great service. Took a little longer than originally quoted to arrive but still within good time. Great product. Would definitely use this company again”

Helpful Report

Posted 2 years ago

Dear Leisa,Thank you so much for your fantastic 5-star rating of UK Sign Shop! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We apologize for the slight delay in delivery, but we're glad it still arrived within a reasonable time frame. It's wonderful to know that you found our product to be great. Rest assured, we'll continue to provide excellent service and top-notch products. We can't wait to have the opportunity to serve you again in the future! Best regards, UKSS

Posted 2 years ago

“Lovely house sign and came really quickly!”

Helpful Report

Posted 2 years ago

Dear Karen, Thank you so much for your fantastic 5-star rating of UK Sign Shop! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted that you love your new house sign, and we're even more pleased that it arrived quickly for you! Your satisfaction is our top priority, and we are grateful for your kind words. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing UK Sign Shop, and we look forward to serving you again in the future! Best regards, UKSS

Posted 2 years ago

“Good product and delivered on time”

Helpful Report

Posted 2 years ago

Dear Connie, Thank you so much for taking the time to rate UK Sign Shop with 5 stars! We truly appreciate your support and are thrilled to hear that you had a positive experience. We constantly strive to provide good products and ensure timely delivery, so it's great to know that we met your expectations. Thank you once again for choosing UK Sign Shop. We look forward to serving you in the future! Best regards, UKSS

Posted 2 years ago

“Fantasti quality and extremely happy overall! Highly recommend this company!”

Helpful Report

Posted 2 years ago

Dear Rachel,Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you are extremely happy with the products you received from UK Sign Shop. Your kind words about our fantastic quality mean a lot to us. We truly appreciate your recommendation and it means a great deal to us knowing that you are satisfied with your overall experience with our company. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. Thanks again for your support and for choosing UK Sign Shop! Best regards, UKSS

Posted 2 years ago

“Great door number and quick delivery. Would recommend. Thank you.”

Helpful Report

Posted 2 years ago

Dear [Reviewer's Name],Thank you so much for your fantastic 5-star rating of UK Sign Shop! We greatly appreciate your kind words and recommendation. We are thrilled to hear that you love your door number and that our delivery was quick. Your satisfaction is our utmost priority, and your positive feedback motivates us to continue delivering top-notch products and services. We're grateful for your support and trust in our brand. Once again, thank you for choosing UK Sign Shop. Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out. We are always here to help! Best Regards, UK Sign Shop Team

Posted 2 years ago

“Fantastic quality, quick delivery, very pleased with the house sign and the service provided, if I moved houses would definitely be using again! 🙂”

Helpful Report

Posted 2 years ago

Dear John,Thank you so much for your wonderful 5 star rating of UK Sign Shop. We are thrilled to hear that you were extremely pleased with the house sign and the service provided. Your kind words about the fantastic quality, quick delivery, and overall satisfaction mean the world to us. We greatly appreciate your loyalty and the fact that you would consider using us again if you ever move houses. We look forward to serving you again in the future and providing you with the same excellent experience. Once again, thank you for your feedback and for choosing UK Sign Shop. We truly value your support. Best regards, UKSS

Posted 2 years ago

“Have absoluteley no hesitation in recommending this company.”

Helpful Report

Posted 2 years ago

Dear Mick,Thank you so much for your outstanding 5-star rating of UK Sign Shop! We truly appreciate your kind words and recommendation. It means a lot to us to know that you had a positive experience with our company. We are thrilled to have met your expectations and provided you with top-notch service. If you ever need assistance or have any questions in the future, please feel free to reach out to us. We're here to help! Once again, thank you for your wonderful review and for recommending UK Sign Shop. We look forward to serving you again in the future. Best regards, UKSS

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

UK Sign Shop Reviews

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