UK Radiators Reviews

Name: UK Radiators
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Colchester
Rating: 4.73

4.7 Rating 4,302 Reviews

94 %

of reviewers recommend UK Radiators

4.7

Based on 4,302 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Colchester
CO4 9TG

UK Radiators 5 star review on 2nd May 2024

Karon C

UK Radiators 5 star review on 30th April 2024

John M

UK Radiators 5 star review on 25th April 2024

Beverley F

UK Radiators 5 star review on 22nd April 2024

Alison G

UK Radiators 5 star review on 12th April 2024

Anonymous

610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was great, on time.”

Helpful Report

Posted 2 months ago

Hi Alina, Many thanks for your 5-star review. It is great to hear that your order was delivered in good time and we hope you are very happy with your purchase. Kind regards UK Radiators

Posted 2 months ago

“Excellent service, good quality product & very competitively priced. What's not to like”

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Posted 2 months ago

Hi Mark, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“So far i am very happy with the product.”

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Posted 2 months ago

Hi Jay, Thanks for your 5-star review. It is so great to hear that you are very happy with your purchase. Should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Great to deal with”

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Posted 2 months ago

Hi, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Fantastic customer service. The radiator was delivered quickly but unfortunately I ordered the wrong size. Customer service was amazing and no quibble about me returning the radiator. Excellent company to deal with.”

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Posted 2 months ago

Hi Sharon, Thank you so much for your 5-star review. We truly appreciate your support and taking the time to share your experience with us. We are thrilled to hear that you had a positive experience with our company. Your kind words about our fantastic customer service and prompt delivery are greatly appreciated. We understand that mistakes can happen, and we are glad to hear that our team were able to assist you in returning the radiator without any hassle. Thank you for choosing UK Radiators. We look forward to serving you again in the future. Kind regards UK Radiators

Posted 2 months ago

“Easy to order, competitive price, quick on time delivery, radiators look great.”

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Posted 2 months ago

Hi Nicola, Thank you very much for your 5-star rating of UK Radiators! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Please don't hesitate to reach out to us should you require any assistance, at any time, and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Easy to use website with competitive prices. Item I was after was out of stock but I was told when a delivery was expected and when I was likely to get it. It actually arrived early. Nice sturdy radiator, now fitted and working well. Ordered valves as well which arrived within 48 hours as they were in stock.”

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Posted 2 months ago

Hi Loraine, Thank you so much for your 5-star review We are thrilled to hear that you found our website easy to use and that our prices were competitive. We apologise for the inconvenience of the item being out of stock, but we are glad you were kept informed about the expected delivery time. It's fantastic to know that the radiator arrived earlier than anticipated and that it is now fitted and working well. Please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Brilliant service. Will buy again ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 months ago

Hi Darren, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 2 months ago

“Very good company that has shown it cares about its customers. Honest, quick to reply and prices very good. Couldn't fault them.”

Helpful Report

Posted 2 months ago

Hi Roy, Thank you so much for your fantastic 5-star rating and taking the time to review UK Radiators. We greatly appreciate your kind words and are delighted to hear that you had such a positive shopping experience with us. It is our utmost priority to ensure customer satisfaction, and we pride ourselves on honesty, prompt responses, and competitive pricing, so it's rewarding to know that these aspects resonated with you. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Easy to order from UK Radiators web site. Informed at every stage from ordering to delivery. Great service”

Helpful Report

Posted 2 months ago

Hello Tim, Thank you so much for your review. We're so pleased to hear that you found the ordering process easy to use, and that you were kept up to date with all stages of your order to delivery. If we can assist with anything else, please let us know. Kind regards, UK Radiators

Posted 2 months ago

“Excellent provider and very helpful. Radiators look fantastic and really pleased with them. I bought the Thetford smooth in black for all rooms in the house.”

Helpful Report

Posted 2 months ago

Hello Kerry, Thank you so much for the 5-star review of UK Radiators! We greatly appreciate your kind words. We are delighted that you are pleased with the Thetford Smooth radiators for your house. Thank you for your loyalty as a customer of UK Radiators,if you need any assistance or have further enquiries, please don't hesitate to get in touch. Warmest regards, UK Radiators

Posted 2 months ago

“Ordered a radiator, but got the sizing wrong. Asked James in the Customer service team for a refund. The radiator was due to be delivered the following day. James stopped the delivery, arranged for its return from the delivery company to the warehouse, and then sorted the refund, in full. During this four day period he kept in contact with me. Absolutely superb customer service. I wont hesitate to use UK Radiators in the future, and hope many future customers read this review. Well done James and Thanks again. Such a pleasure to receive good old fashioned service”

Helpful Report

Posted 2 months ago

Hi Simon, Thank you so much for taking the time to leave us a fantastic 5-star rating for UK Radiators. We truly appreciate your support and feedback. We are absolutely delighted to hear about your positive experience with our customer service team and, in particular, with James. It is great to hear that James went above and beyond to assist you with your order, ensuring the return of the radiator and arranging a full refund for you. We hope that your future shopping experiences with us are as positive and should you need any assistance in the future please do let us know. Kind regards UK Radiators

Posted 2 months ago

“Excellent service with good communication and very pleased with the delivery”

Helpful Report

Posted 2 months ago

Hi Graham, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Very happy with my purchase.”

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Posted 2 months ago

Hi Chris, Thanks for your 5-star review. I am pleased to hear that you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Very fast delivery, radiator well packaged.”

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Posted 2 months ago

Hi Barry, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Great firm to do business with .Plenty of helpful on line information to help with your decision Completely satisfied with the radiators I have chosen and would not hesitate in choosing UK Radiators in the future.I highly recommend this company.”

Helpful Report

Posted 2 months ago

Hi John, Thank you so much for your fantastic 5-star rating of UK Radiators! We truly appreciate your kind words and recommendation. We are thrilled to hear that you found our online information helpful in making your decision. Our team is always dedicated to providing as much assistance as possible for our customers to make well-informed choices. Once again, thank you for choosing UK Radiators. We are truly grateful for your support and recommendation. Kind regards UK Radiators

Posted 2 months ago

“Obviously ignored my last reply”

Helpful Report

Posted 2 months ago

Hello Colin, I am sorry to hear that you are only able to provide a one-star rating based on your experience with us. We have contacted you since the review, as we have not received any correspondence from you since your order was placed. You have since explained that you sent us an email with a question from your plumber, and had not had a reply. Unfortunately we never received this message. We have since assisted you where possible and come to a solution you are satisfied with. Kind regards, UK Radiators

Posted 2 months ago

“I am very happy with my recently purchased radiator. It looks superb in my utility shower room. It was proving impossible to find the size. As it's the modern upright style they mainly only come in the very long sizes 1000cm. And bigger. But I needed 800cm & how lucky I was to come across Radiators UK. The radiator not only looks good. The quality is superb & works better than I imagined. Very very happy.”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your 5-star review. We are thrilled to hear that you are extremely satisfied with your recent radiator purchase and that it looks great in your utility shower room. We are glad that we were able to provide you with the size you required and hope you are very happy with your overall shopping experience with us. Warm regards, UK Radiators

Posted 2 months ago

“Not installed yet but prompt delivery and an excellent price.”

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Posted 2 months ago

Hello Fred, Thank you for your review. We're pleased to hear that you have received your order quickly and hope that all goes as expected with the installation. Please get in touch if you have any queries. Kind regards, UK Radiators

Posted 2 months ago

“The radiator was fitted without any problems and really set the kitchen off nicely.”

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Posted 2 months ago

Hello Peter, Thank you so much for your review. We're so pleased to hear you were able to have the radiator fitted and you're pleased with the overall look! Kind regards, UK Radiators

Posted 2 months ago

UK Radiators is rated 4.7 based on 4,302 reviews